McLemore Resort Manager LLC
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Conference Services Manager
Apply locations Cloudland Rising Fawn, GA posted on Posted 5 Days Ago job requisition id JR106878
CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL
Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeasts newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, lets make a connection soon! A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Lets not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin. If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Lets talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast! THE ROLE Position:
Conference Services Manager
Reports To:
Director of Conference Services
COMPANY OVERVIEW:
Be a part of something bigger. Join a family. Become a Hotelitarian! Were hotel people -Hotelitarians- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor! POSITION PROFILE:
Plan, organize and coordinate functions and guest rooms for assigned group accounts. Work with the meeting planner to ensure a successful event by obtaining rooming lists, establishing billing, overseeing group room blocks, overseeing amenity requests, handling on site event logistics, and coordinating outside vendors. ESSENTIAL JOB FUNCTION:
Write resumes for each group giving the hotels departments an overview and schedule of the conference and its objective, details of the meeting agenda, AV requirements, VIPs billing arrangements and amenity requests. Plan, up-sell and coordinate function details with clients to include but not limited to group room blocks, space requirements, meeting times, equipment, entertainment, menus, billing, etc. Create and execute accurate banquet event orders that include detailed information on the agenda, menu items, room set up and billing arrangements. Create and distribute effective internal and external communication (written and verbal). Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors and staff members for the best overall performance of the hotel. Meet the client upon arrival and conduct pre-conference reviews, including the introduction of Department Heads, overview of events, and guest arrival details. Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow-up. Conduct post conference review with clients including the presentation of banquet checks when applicable. Review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business. Compile any cancellation/attrition charges for the group. Maintain well-documented, accurate, organized and up-to-date Delphi client information in order to serve client and employer in the most expedient, organized, and knowledgeable manner. Ensure adequate controls are installed and maintained for the protection of the hotels financial assets against loss or misappropriation. Communicate to both, guests and fellow associates, professionally and positively. DESIRED SKILLS AND QUALIFICATIONS:
Education:
Two to four-year college degree or equivalent education/experience. Experience:
A minimum of two years sales experience in a related position. Hotel sales experience preferred. Skills and Abilities:
Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating, principles and practices within catering sales, food and beverage, and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate to both, guests and fellow associates, professionally and positively. BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. #J-18808-Ljbffr
Apply locations Cloudland Rising Fawn, GA posted on Posted 5 Days Ago job requisition id JR106878
CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL
Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeasts newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, lets make a connection soon! A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Lets not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin. If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Lets talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast! THE ROLE Position:
Conference Services Manager
Reports To:
Director of Conference Services
COMPANY OVERVIEW:
Be a part of something bigger. Join a family. Become a Hotelitarian! Were hotel people -Hotelitarians- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor! POSITION PROFILE:
Plan, organize and coordinate functions and guest rooms for assigned group accounts. Work with the meeting planner to ensure a successful event by obtaining rooming lists, establishing billing, overseeing group room blocks, overseeing amenity requests, handling on site event logistics, and coordinating outside vendors. ESSENTIAL JOB FUNCTION:
Write resumes for each group giving the hotels departments an overview and schedule of the conference and its objective, details of the meeting agenda, AV requirements, VIPs billing arrangements and amenity requests. Plan, up-sell and coordinate function details with clients to include but not limited to group room blocks, space requirements, meeting times, equipment, entertainment, menus, billing, etc. Create and execute accurate banquet event orders that include detailed information on the agenda, menu items, room set up and billing arrangements. Create and distribute effective internal and external communication (written and verbal). Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors and staff members for the best overall performance of the hotel. Meet the client upon arrival and conduct pre-conference reviews, including the introduction of Department Heads, overview of events, and guest arrival details. Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow-up. Conduct post conference review with clients including the presentation of banquet checks when applicable. Review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business. Compile any cancellation/attrition charges for the group. Maintain well-documented, accurate, organized and up-to-date Delphi client information in order to serve client and employer in the most expedient, organized, and knowledgeable manner. Ensure adequate controls are installed and maintained for the protection of the hotels financial assets against loss or misappropriation. Communicate to both, guests and fellow associates, professionally and positively. DESIRED SKILLS AND QUALIFICATIONS:
Education:
Two to four-year college degree or equivalent education/experience. Experience:
A minimum of two years sales experience in a related position. Hotel sales experience preferred. Skills and Abilities:
Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating, principles and practices within catering sales, food and beverage, and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate to both, guests and fellow associates, professionally and positively. BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. #J-18808-Ljbffr