ClearanceJobs
Tier II Systems Administrator (OneZero Solutions) - ONSITE
ClearanceJobs, Portsmouth, New Hampshire, United States, 00215
T2 Systems Administrator
LDRM is looking for a Tier II Systems Administrator to work in Portsmouth, NH. Tier 2 support providing technical support to the Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including desktop and Active Directory support. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control. Document and analyze computer systems in peak performance efforts. You will plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. An ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still "own" the ticket. Responsibilities include: Provide Tier 2 applications support by providing services to ensure effective provisioning, installation/configuration, operation, and maintenance of applications software and related infrastructure Participate in technical applications and knowledge base development Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational requirements, including local/enterprise configuration control and information security planning and operational requirements Assist project teams with technical issues in execution, testing, roll-out, and maintenance of applications Participate in projects to ensure smooth transition of initiatives from development and modernization/upgrade efforts to production, by performing operations support activities as required Configure and support varied printer and copier devices Provide ongoing support for production users Perform system management and maintenance of a Microsoft multi-server network environment including desktop provisions for over 800 Windows workstations within an Active Directory structure Administer network access, database management and maintenance, and work with management to support contractual needs and requirements Provide administration, deployment, and maintenance of production workstations, servers, and peripherals Review and maintain site compliance with Department of State Information Assurance tools Develop and maintain backup schedules Manage group policies Creation and compliance of user accounts and access through Active Directory and other DOS systems Investigate and produce purchase recommendations based on customer or production user needs Maintain inventory of consumables and hardware Microsoft Certificated Professional (MCP) certification preferred Administer Oracle Linux 8 PowerShell scripting Qualifications include: Bachelors degree in a relevant field Strong communication skills are a necessity Ability to coordinate with other team members on-site, as well as with supporting teams at other sites The ability to not only learn and adapt as necessary but also be willing to share your knowledge with others You must also successfully complete a criminal and credit background investigation as well as a comprehensive investigation as part of the security clearance process before you can begin work. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well, such as a home office or other location. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaska Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.
LDRM is looking for a Tier II Systems Administrator to work in Portsmouth, NH. Tier 2 support providing technical support to the Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including desktop and Active Directory support. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control. Document and analyze computer systems in peak performance efforts. You will plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. An ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still "own" the ticket. Responsibilities include: Provide Tier 2 applications support by providing services to ensure effective provisioning, installation/configuration, operation, and maintenance of applications software and related infrastructure Participate in technical applications and knowledge base development Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational requirements, including local/enterprise configuration control and information security planning and operational requirements Assist project teams with technical issues in execution, testing, roll-out, and maintenance of applications Participate in projects to ensure smooth transition of initiatives from development and modernization/upgrade efforts to production, by performing operations support activities as required Configure and support varied printer and copier devices Provide ongoing support for production users Perform system management and maintenance of a Microsoft multi-server network environment including desktop provisions for over 800 Windows workstations within an Active Directory structure Administer network access, database management and maintenance, and work with management to support contractual needs and requirements Provide administration, deployment, and maintenance of production workstations, servers, and peripherals Review and maintain site compliance with Department of State Information Assurance tools Develop and maintain backup schedules Manage group policies Creation and compliance of user accounts and access through Active Directory and other DOS systems Investigate and produce purchase recommendations based on customer or production user needs Maintain inventory of consumables and hardware Microsoft Certificated Professional (MCP) certification preferred Administer Oracle Linux 8 PowerShell scripting Qualifications include: Bachelors degree in a relevant field Strong communication skills are a necessity Ability to coordinate with other team members on-site, as well as with supporting teams at other sites The ability to not only learn and adapt as necessary but also be willing to share your knowledge with others You must also successfully complete a criminal and credit background investigation as well as a comprehensive investigation as part of the security clearance process before you can begin work. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job. Work Environment: You will primarily work in an office environment but may be required to work in other work environments as well, such as a home office or other location. At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaska Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.