Logo
FDM Group

Production Support Engineer

FDM Group, New York, New York, us, 10261

Save Job

Join to apply for the

Production Support Engineer

role at

FDM Group 6 days ago Be among the first 25 applicants Join to apply for the

Production Support Engineer

role at

FDM Group This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position. FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance. FDM is seeking a

Production Support Engineer

located in

New York, NY or Stamford, CT

to support a project in the

finance

sector. Involvement in this project is anticipated to last initially

12 months

but may be extended. This role will be

hybrid

with requirements to be in office

3

days per week. You will provide application, data, and system support for various stakeholders within our Macro business, with a particular focus on our Commodity trading business. Responsibilities: Support Macro PnL and position keeping systems, including the implementation of a commodity trading application (OpenLink). Monitor system stability and performance, troubleshoot system and data issues, and ensure our commodity trading application and post trade workflow operate smoothly. Manage user onboarding, offboarding, and system changes, responding promptly to user inquiries and ensuring seamless access to the commodity position system Configure account rollups and instrument setups to produce accurate analytics and support commodity trading workflows. Innovate and improve system processes and tools to automate repetitive tasks, enhance efficiency, and streamline workflows. Collaborate with technology and business teams to resolve issues and coordinate high-impact changes through proactive communication and thorough root cause analyses. Develop a quantitative understanding of reference, market, and model data, PnL calculations, risk exposures, portfolio analytics, and other key components of our macro and commodity trading systems. About You Training in computer science, mathematics, physics, or related technical field Prior experience supporting commodity trading business Prior experience with Endur system Proficient knowledge of Windows, .NET, and SQL Server Strong troubleshooting, coordination, and problem-solving skills Strong team player with excellent written and verbal communication skills with peers and clients Demonstrated interest and passion for understanding financial markets and instruments Detail-oriented data analytical skills Commitment to the highest ethical standards Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

Information Technology Industries

Information Technology & Services and Financial Services Referrals increase your chances of interviewing at FDM Group by 2x Inferred from the description for this job

Vision insurance Medical insurance 401(k) Disability insurance Get notified when a new job is posted. Sign in to set job alerts for Production Support Engineer roles.

Customer Experience Technology Operations Specialist II

New York, NY $72,000.00-$75,000.00 2 weeks ago New York, NY $150,000.00-$220,000.00 6 months ago New York, NY $120,000.00-$150,000.00 1 week ago New York, NY $80,000.00-$120,000.00 7 months ago New York, NY $140,000.00-$160,000.00 2 weeks ago Norwalk, CT $55,000.00-$62,000.00 5 days ago New York, NY $150,000.00-$200,000.00 1 month ago New York City Metropolitan Area $80,000.00-$112,000.00 2 weeks ago IT Operations Engineer, Application Support

New York, United States $160,000.00-$210,000.00 1 week ago Irvington, NJ $70,000.00-$80,000.00 6 days ago New York, NY $100,000.00-$175,000.00 3 weeks ago Solutions, Support & Innovation Engineers (Evergreen)

West Caldwell, NJ $85,000.00-$105,000.00 1 week ago Team Lead & Sr. Application Support Engineer

Brooklyn, NY $165,000.00-$200,000.00 1 week ago New York City Metropolitan Area $65,000.00-$100,000.00 1 week ago New York, NY $213,000.00-$293,000.00 2 days ago New York City Metropolitan Area 2 weeks ago Team Lead & Sr. Application Support Engineer

Newark, NJ $165,000.00-$200,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr