SISL Global
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IT Infrastructure Management & Technical Support
Provide IT support for end user devices, and Smart Hands and Eyes support for IT systems, including servers, networks, hardware, POS, and software, at the primary hospital location and associated sites.
Address all issues promptly and within SLAs
Respond to IT service requests and troubleshoot problems to minimize downtime and ensure continuity of care.
Provide face to face walk up IT support at designated Tech Bar
Provide IT Support for IMAC and Project IMAC activities. Help with IMAC execution and pre-execution.
Provide support for VIP users if required.
Collaboration and Training
Work closely with healthcare staff to understand their IT needs and provide tailored solutions.
Conduct training sessions for staff on the use of IT systems, software, and best practices.
Coordinate with vendors and internal teams for the installation and configuration of new IT equipment and software.
Documentation and Reporting
Maintain accurate documentation of IT systems, configurations, and procedures.
Generate reports on system performance, incidents, and resolutions for management review.
Project Support
Assist in the planning and implementation of IT projects, such as system migrations, upgrades, and expansions.
Provide technical expertise and support for the integration of new technologies and systems.
Required Skills & Qualifications:
Minimum 3 years experience as an IT Engineer or similar role.
Strong knowledge of IT infrastructure, including servers, networks, hardware, and software.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, with the ability to work effectively with non-technical staff.
Ability to travel to associated cluster sites as needed.
Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at SISL Global by 2x Get notified about new Field Specialist jobs in
Minneapolis, MN . Field Calibration and Validation Specialist
Minneapolis, MN $100,000.00-$130,000.00 3 weeks ago Field Clinical Specialist, Chicago/Minneapolis/Detroit, TMTT
Field Specialist - Riding Mowers (Remote Minneapolis Area)
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