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Business Analyst I

Jobs via Dice, Houston, Texas, United States, 77246

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Business Analyst I

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Jobs via Dice . Dice is the leading career destination for tech experts at every stage of their careers. Our client, Pyramid Consulting, Inc., is seeking the following. Apply via Dice today! Immediate need for a talented

Business Analyst I

. This is a

12+ months contract

opportunity with long-term potential, located in

Houston, TX (Hybrid) . Please review the job description below and contact me ASAP if interested. Job ID: 25-71128 Pay Range: $25 - $28/hour . Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities:

Hours: Full-time (8:00 AM - 5:00 PM CST) Monitor and execute day-to-day workflow activities within Retail Operations, manage medium to complex exception handling, and meet service level agreements with internal and external customers. Become a subject matter expert in assigned business function areas, primarily focusing on reconciling utility payments with customer invoicing. Collaborate with team members, project groups, IT, and cross-functional teams to support business needs. Work an 8 to 5 schedule M-F, hybrid work model with at least 1 day in-office per week. Set up a home office with minimal distractions, including at least 2 monitors, keyboard, mouse, headset, and webcam. Key Requirements and Technology Experience:

Experience with CRM systems, EDI, utility billing, payment reconciliation, and accounting systems. Proficiency in Microsoft Office, especially Excel and Word; SQL knowledge preferred. Strong communication skills, attention to detail, and ability to work independently or with a team. Critical thinking, issue resolution, time management, and adaptability to system changes. Positive attitude and proactive approach to service delivery. Our client is a leading utility industry company. Interested candidates should apply online for immediate consideration. Pyramid Consulting, Inc. is an equal opportunity employer. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic. By applying, you agree to receive communications from Pyramid Consulting, Inc., including calls, texts, and emails. Message and data rates may apply. Reply STOP to cancel, HELP for assistance. See our privacy policy for details. #J-18808-Ljbffr