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Bilingual Customer Service & Bookkeeping Coordinator (Part-Time)
Location: Otay Mesa, South San Diego (near CA/MX border) Schedule: MonFri, on-site, 9:00 a.m.3:00 p.m. (56 hrs/day; some flexibility) Industry: Hospitality Furniture Wholesale (B2Brestaurants & hotels only) About the Role Join a fast-moving wholesale team serving commercial clients across the U.S. and Mexico. You'll handle front-line customer service (English & Spanish), light bookkeeping, and day-to-day order logisticsincluding cross-border coordination. What You'll Do Answer phones and emails; deliver professional, bilingual support to restaurant and hotel clients (commercial onlyno public sales). Partner with factory and project managers on build timelines, specs, and order status. Create/send invoices, post payments, and reconcile simple AR/AP items. Coordinate logistics: quotes/ETAs, shipments, border-crossing details, and delivery confirmations. Prepare/track order docs (POs, invoices, packing lists) and update CRM/ERP records. Escalate issues (delays, damages, shortages) and drive timely resolutions. Keep digital files organized and provide basic reports to leadership. Must-Haves Bilingual Spanish/English (verbal & written) required. 2+ years in customer service, office admin, or light bookkeeping (AR/AP, invoicing, payment posting). Confident phone presence and clear, professional writing. High accuracy with data entry; strong follow-through and organization. Comfortable coordinating multiple B2B orders at once. Proficiency in MS Office/Google Workspace; experience with QuickBooks or similar accounting/ERP software. Nice-to-Haves Cross-border shipments experience (customs brokers, commercial invoices, Incoterms). Background in furniture, construction, manufacturing, or hospitality procurement. Basic Excel skills (filters, lookups, pivot tables). Work Environment Office setting with occasional warehouse/showroom walk-throughs; ability to lift up to 20 lbs as needed. Compensation Pay: $22$25/hour DOE.
Location: Otay Mesa, South San Diego (near CA/MX border) Schedule: MonFri, on-site, 9:00 a.m.3:00 p.m. (56 hrs/day; some flexibility) Industry: Hospitality Furniture Wholesale (B2Brestaurants & hotels only) About the Role Join a fast-moving wholesale team serving commercial clients across the U.S. and Mexico. You'll handle front-line customer service (English & Spanish), light bookkeeping, and day-to-day order logisticsincluding cross-border coordination. What You'll Do Answer phones and emails; deliver professional, bilingual support to restaurant and hotel clients (commercial onlyno public sales). Partner with factory and project managers on build timelines, specs, and order status. Create/send invoices, post payments, and reconcile simple AR/AP items. Coordinate logistics: quotes/ETAs, shipments, border-crossing details, and delivery confirmations. Prepare/track order docs (POs, invoices, packing lists) and update CRM/ERP records. Escalate issues (delays, damages, shortages) and drive timely resolutions. Keep digital files organized and provide basic reports to leadership. Must-Haves Bilingual Spanish/English (verbal & written) required. 2+ years in customer service, office admin, or light bookkeeping (AR/AP, invoicing, payment posting). Confident phone presence and clear, professional writing. High accuracy with data entry; strong follow-through and organization. Comfortable coordinating multiple B2B orders at once. Proficiency in MS Office/Google Workspace; experience with QuickBooks or similar accounting/ERP software. Nice-to-Haves Cross-border shipments experience (customs brokers, commercial invoices, Incoterms). Background in furniture, construction, manufacturing, or hospitality procurement. Basic Excel skills (filters, lookups, pivot tables). Work Environment Office setting with occasional warehouse/showroom walk-throughs; ability to lift up to 20 lbs as needed. Compensation Pay: $22$25/hour DOE.