Fairygodboss
Why you should apply for a job to PNC Financial Services Group:
73%
say women are treated fairly and equally to men 81%
say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. Tuition-free and other education options available Up to 40 Hours Paid Time Off to Volunteer with Grow up Great Position summary
Responsible for site design consulting, platform management, and capacity planning through analytics and metrics. Defines, creates, and ensures the implementation of robust dashboards and monitoring systems. Identifies, coordinates, and implements SLAs and SLOs using established monitoring for applications, service sites, and platforms. Leads analysis of metrics from operating sites and applications to assist in performance tuning and fault finding. Troubleshoots priority incidents and participates in blameless post-mortems. Understands our stack to optimize complex systems and user interactions, including code deployment, configuration, monitoring, availability, latency, change management, emergency response, and capacity planning of services in production. Engages in testing strategies, incident response, root cause analysis, resolving underlying issues, and driving continuous improvement in incident management to reduce mean time to resolution. Mentors and trains junior team members on infrastructure management and disaster recovery best practices. PNC employees are expected to be: Customer Focused
- Prioritizing customer needs and satisfaction in all business decisions, creating customized solutions. Managing Risk
- Assessing and managing risks to adhere to PNC's Enterprise Risk Management Framework. Qualifications
Candidates should demonstrate relevant knowledge, skills, and experience. Skills include application development, business management, customer solutions, design, problem solving, process improvements, release management, UX design, analytical thinking, application architecture, maintenance, testing, industry trends, standards, procedures, and software reliability management. Typically, roles require a university/college degree with 3+ years of relevant experience. Certifications may be preferred; equivalency may be considered in lieu of a degree. Education & Certifications
No specific certifications or licenses are required. Benefits
PNC offers comprehensive benefits including medical, dental, vision, life insurance, disability coverage, 401(k) with match, pension, stock plans, dependent care, adoption and surrogacy reimbursements, educational assistance, wellness programs, and paid time off such as holidays, vacation, parental leave, and more depending on eligibility and career level. Disability Accommodations
If accommodations are needed during the application process, contact us via email at [emailprotected], including 'accommodation request' in the subject line. Confidentiality is maintained. EEO Statement
PNC provides equal employment opportunities regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. The position complies with FDIA, SAFE Act, and FINRA requirements. Refer to the California Consumer Privacy Act Privacy Notice for details on data use and disclosure. #J-18808-Ljbffr
73%
say women are treated fairly and equally to men 81%
say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. Tuition-free and other education options available Up to 40 Hours Paid Time Off to Volunteer with Grow up Great Position summary
Responsible for site design consulting, platform management, and capacity planning through analytics and metrics. Defines, creates, and ensures the implementation of robust dashboards and monitoring systems. Identifies, coordinates, and implements SLAs and SLOs using established monitoring for applications, service sites, and platforms. Leads analysis of metrics from operating sites and applications to assist in performance tuning and fault finding. Troubleshoots priority incidents and participates in blameless post-mortems. Understands our stack to optimize complex systems and user interactions, including code deployment, configuration, monitoring, availability, latency, change management, emergency response, and capacity planning of services in production. Engages in testing strategies, incident response, root cause analysis, resolving underlying issues, and driving continuous improvement in incident management to reduce mean time to resolution. Mentors and trains junior team members on infrastructure management and disaster recovery best practices. PNC employees are expected to be: Customer Focused
- Prioritizing customer needs and satisfaction in all business decisions, creating customized solutions. Managing Risk
- Assessing and managing risks to adhere to PNC's Enterprise Risk Management Framework. Qualifications
Candidates should demonstrate relevant knowledge, skills, and experience. Skills include application development, business management, customer solutions, design, problem solving, process improvements, release management, UX design, analytical thinking, application architecture, maintenance, testing, industry trends, standards, procedures, and software reliability management. Typically, roles require a university/college degree with 3+ years of relevant experience. Certifications may be preferred; equivalency may be considered in lieu of a degree. Education & Certifications
No specific certifications or licenses are required. Benefits
PNC offers comprehensive benefits including medical, dental, vision, life insurance, disability coverage, 401(k) with match, pension, stock plans, dependent care, adoption and surrogacy reimbursements, educational assistance, wellness programs, and paid time off such as holidays, vacation, parental leave, and more depending on eligibility and career level. Disability Accommodations
If accommodations are needed during the application process, contact us via email at [emailprotected], including 'accommodation request' in the subject line. Confidentiality is maintained. EEO Statement
PNC provides equal employment opportunities regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. The position complies with FDIA, SAFE Act, and FINRA requirements. Refer to the California Consumer Privacy Act Privacy Notice for details on data use and disclosure. #J-18808-Ljbffr