United Surgical Partners
Business Office Float Receptionist
United Surgical Partners, Westminster, Maryland, United States, 21158
Westminster Surgery Center is seeking a Business Office Float/Receptionist PT
JOB SUMMARY
Under the direction of the Business Office Manager, the
Business Office Float/Receptionist
is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.
Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
Check in patients
Credentialing duties: Keeping our credentialing files up to date
Obtains pre-certification from insurance companies for procedures that require pre-certification.
Requests office notes from referring physician if needed for Authorization.
Calculating and Informing patients of amount due
Communicating with the Dr. office's
Ensures all required forms are placed in designated areas of the patient's chart
Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
Preparation of medical consents for each chart prepared
Labeling necessary documents and adding physician orders
Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
Knowledge of health care financing and Medical Collections preferred.
Other duties as assigned
Benefits
USPI offers the following benefits, subject to employment status:
· Medical, dental, vision, disability, and life insurance
· Paid time off (vacation & sick leave)
· 401k retirement plan
· Paid holidays
· Health savings accounts, healthcare & dependent flexible spending accounts
· Employee Assistance Program, Employee discount program
· Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance.
Pay Range- Min: $20.09 and Max: $30
(Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)
Required Skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Required Experience
Qualifications: EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
JOB SUMMARY
Under the direction of the Business Office Manager, the
Business Office Float/Receptionist
is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.
Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
Check in patients
Credentialing duties: Keeping our credentialing files up to date
Obtains pre-certification from insurance companies for procedures that require pre-certification.
Requests office notes from referring physician if needed for Authorization.
Calculating and Informing patients of amount due
Communicating with the Dr. office's
Ensures all required forms are placed in designated areas of the patient's chart
Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
Preparation of medical consents for each chart prepared
Labeling necessary documents and adding physician orders
Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
Knowledge of health care financing and Medical Collections preferred.
Other duties as assigned
Benefits
USPI offers the following benefits, subject to employment status:
· Medical, dental, vision, disability, and life insurance
· Paid time off (vacation & sick leave)
· 401k retirement plan
· Paid holidays
· Health savings accounts, healthcare & dependent flexible spending accounts
· Employee Assistance Program, Employee discount program
· Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance.
Pay Range- Min: $20.09 and Max: $30
(Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)
Required Skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Required Experience
Qualifications: EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.