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Full Time Bilingual Call Center Specialist NRH

Map, North Richland Hills, Texas, United States, 76180

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Full-Time Bilingual Call Center Specialist Location:

North Richland Hills, TX

Map Communications is seeking dedicated and detail-oriented

Full-Time Call Center Specialists

to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services.

This is an in-office position.

We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.

Key Responsibilities: Professionally manage a high volume of

incoming calls , greeting callers with a polite and pleasant demeanor. Accurately gather and relay essential information , ensuring all message details are thorough and precise. Verify and meticulously enter information

into our system, providing clients with confidence that their issues will be effectively communicated. Qualifications:

A

welcoming voice

and an upbeat, professional tone. Strong command of the English language,

including excellent spelling and grammar. Proficiency in a

Windows-based computer environment. Ability to type

35 words per minute or more. Excellent attendance record. Availability to work

one weekend day The ability to

speak, read, and write in Spanish and English No prior experience is required;

we provide comprehensive training in a positive, team-focused environment designed for your success.

Join a company where your future is our priority! We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us.

Compensation and Benefits:

Compensation:

$19/hr Full-time employees

are eligible for a robust benefits package including:

Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance

Shifts:

Full-Time - 40 hours per week Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule.

Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.