Anderson Hospital
MICROSOFT 365 ENGINEER - INFORMATION TECH - FT DAYS (53037)
Anderson Hospital, Maryville, Illinois, United States, 62062
Job Posting
Job Location: Maryville, IL Position Type: Full Time (80 Hours) Salary Range: $26.29 - $43.87 Hourly Job Shift: Days Job Category: Information Technology Description
Job Summary: Responsible for management of database mission-critical applications and reporting. Works to ensure that all core data set elements are defined, collected, stored, and interfaced accurately in support of customer objectives. Assists other analysts with data reporting, acquisition, & transfers. Service and Quality Standards: Is customer focused Anticipates customer needs Adheres to customer service standards Is competent, caring and compassionate Treats coworkers and customers with dignity and respect Demonstrates competent, caring and compassionate behavior to customers and coworkers People: Is conversation conscious Assures confidentiality of patient and employee information Is positive in interactions with others Is courteous and respectful Promotes a harassment free environment Inspires the trust of others Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest. Quality: Is excellent in patient care and service Demonstrates multidisciplinary cooperation Assists in obtaining excellent satisfaction scores of feedback Is safety conscious Demonstrates safety consciousness and supports safety initiatives Is involved with improvement efforts Supports performance improvement Seeks ways to improve systems and services Shows commitment to improvement efforts Meets mandatory educational requirements Conducts self with integrity, promotes a culture of compliance, and complies with all laws, rules, regulations, and Anderson Healthcare policies and procedures. Growth: Is a loyal ambassador Demonstrates commitment to hospital mission and vision Is active and involved Supports hospital initiatives Champions innovation and supports change Is a positive role model Fosters team cooperation Finance: Is a good steward of hospital resources Develops/uses efficient work methods Is cost effective Conserves organizational resources Job Responsibilities:
M365 Management and Implementation:
Oversee the configuration, deployment, and management of M365 applications and services. Implement M365 solutions tailored to meet organizational requirements. Ensure optimal performance, availability, and security of M365 services.
Exchange Email Administration:
Manage and maintain Exchange Online environments, including mailbox management, distribution groups, and email policies. Monitor and troubleshoot email flow issues and implement solutions to enhance email security and reliability. Configure and manage hybrid Exchange environments if applicable.
SharePoint Administration:
Design, deploy, and manage SharePoint Online sites, libraries, and permissions. Customize SharePoint sites to meet business requirements, including document management, workflows, and collaboration spaces Provide support for SharePoint-related issues and conduct training sessions for end-users.
Security and Compliance:
Implement and manage security measures for M365 services, including multi-factor authentication, data loss prevention, and compliance policies. Conduct regular audits and assessments to ensure compliance with organizational and regulatory standards.
User Support and Training:
Provide technical support and guidance to end-users regarding M365 applications. Conduct training sessions and create documentation to help users effectively utilize M365 tools. Respond to and resolve M365-related support tickets in a timely manner. Takes equal amounts of after-hours and weekend after hours "call" with other "front call" staff.
Continuous Improvement:
Stay up-to-date with the latest M365 features, updates, and best practices. Identify opportunities to enhance the efficiency and effectiveness of M365 services. Participate in planning and executing M365-related projects and initiatives.
Qualifications
Education Requirements and Other Requirements: Education Level:
Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3-5 years of experience managing Microsoft M365 environments. Experience with migration projects to M365 from on-premises or other cloud services. Strong knowledge of M365 applications, including Exchange Online, SharePoint Online, Teams, OneDrive, and other M365 services. Experience with PowerShell scripting for M365 administration. Familiarity with security and compliance features within M365. Relevant certifications such as Microsoft Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Teams Administrator Associate, or similar are highly desirable. Knowledge of networking concepts and integration with M365 services. Project management experience Excellent communication and interpersonal skills. Problem-solving mindset and ability to work independently. Strong attention to detail and organizational abilities. Working Conditions: Exposure Category III Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way. Physical Activity: Lift/Carry
X
Push/Pull
X
Reach Overhead
X
Climb
X
Squat/Bend/Kneel
X
Sit
X
Stand
X
Walk/Move About
X
Job Location: Maryville, IL Position Type: Full Time (80 Hours) Salary Range: $26.29 - $43.87 Hourly Job Shift: Days Job Category: Information Technology Description
Job Summary: Responsible for management of database mission-critical applications and reporting. Works to ensure that all core data set elements are defined, collected, stored, and interfaced accurately in support of customer objectives. Assists other analysts with data reporting, acquisition, & transfers. Service and Quality Standards: Is customer focused Anticipates customer needs Adheres to customer service standards Is competent, caring and compassionate Treats coworkers and customers with dignity and respect Demonstrates competent, caring and compassionate behavior to customers and coworkers People: Is conversation conscious Assures confidentiality of patient and employee information Is positive in interactions with others Is courteous and respectful Promotes a harassment free environment Inspires the trust of others Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest. Quality: Is excellent in patient care and service Demonstrates multidisciplinary cooperation Assists in obtaining excellent satisfaction scores of feedback Is safety conscious Demonstrates safety consciousness and supports safety initiatives Is involved with improvement efforts Supports performance improvement Seeks ways to improve systems and services Shows commitment to improvement efforts Meets mandatory educational requirements Conducts self with integrity, promotes a culture of compliance, and complies with all laws, rules, regulations, and Anderson Healthcare policies and procedures. Growth: Is a loyal ambassador Demonstrates commitment to hospital mission and vision Is active and involved Supports hospital initiatives Champions innovation and supports change Is a positive role model Fosters team cooperation Finance: Is a good steward of hospital resources Develops/uses efficient work methods Is cost effective Conserves organizational resources Job Responsibilities:
M365 Management and Implementation:
Oversee the configuration, deployment, and management of M365 applications and services. Implement M365 solutions tailored to meet organizational requirements. Ensure optimal performance, availability, and security of M365 services.
Exchange Email Administration:
Manage and maintain Exchange Online environments, including mailbox management, distribution groups, and email policies. Monitor and troubleshoot email flow issues and implement solutions to enhance email security and reliability. Configure and manage hybrid Exchange environments if applicable.
SharePoint Administration:
Design, deploy, and manage SharePoint Online sites, libraries, and permissions. Customize SharePoint sites to meet business requirements, including document management, workflows, and collaboration spaces Provide support for SharePoint-related issues and conduct training sessions for end-users.
Security and Compliance:
Implement and manage security measures for M365 services, including multi-factor authentication, data loss prevention, and compliance policies. Conduct regular audits and assessments to ensure compliance with organizational and regulatory standards.
User Support and Training:
Provide technical support and guidance to end-users regarding M365 applications. Conduct training sessions and create documentation to help users effectively utilize M365 tools. Respond to and resolve M365-related support tickets in a timely manner. Takes equal amounts of after-hours and weekend after hours "call" with other "front call" staff.
Continuous Improvement:
Stay up-to-date with the latest M365 features, updates, and best practices. Identify opportunities to enhance the efficiency and effectiveness of M365 services. Participate in planning and executing M365-related projects and initiatives.
Qualifications
Education Requirements and Other Requirements: Education Level:
Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3-5 years of experience managing Microsoft M365 environments. Experience with migration projects to M365 from on-premises or other cloud services. Strong knowledge of M365 applications, including Exchange Online, SharePoint Online, Teams, OneDrive, and other M365 services. Experience with PowerShell scripting for M365 administration. Familiarity with security and compliance features within M365. Relevant certifications such as Microsoft Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Teams Administrator Associate, or similar are highly desirable. Knowledge of networking concepts and integration with M365 services. Project management experience Excellent communication and interpersonal skills. Problem-solving mindset and ability to work independently. Strong attention to detail and organizational abilities. Working Conditions: Exposure Category III Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way. Physical Activity: Lift/Carry
X
Push/Pull
X
Reach Overhead
X
Climb
X
Squat/Bend/Kneel
X
Sit
X
Stand
X
Walk/Move About
X