Calculated Hire
Business Analyst 1
Houston, TX
Day-to-Day
Audits the Coupa supplier changes and reviews transactions for compliance with established policies and procedures on an as needed basis.
Must be comfortable with calling suppliers, establishing trust, and ensuring suppliers follow up on requested information to ensure suppliers receive payment, and/or update their data information as requested.
Responds to internal or external issues and resolves, tracking the resolution
Monitors overall workflow to ensure timely completion of projects and daily work requirements and meets defined customer service level agreements
Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
Recommends changes, updates, and processes for continuous improvement in areas of expertise.
Meets established daily/weekly metrics
Resolves issues arising from internal department functions, or as brought forth by internal or external customers.
Tracks issues to resolution within department and in partnership with other groups.
Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
Have Skill (Top 3):
Communication, phone skills, customer service
Self-starter, demonstrates initiative and works under
minimal supervision; analytical/attention to details, ability
to meet deadlines, MS Office
Demonstrated skill in project management, including
planning, organizing, and coordinating work assignments
to effectively meet tight and/or multiple deadlines,
handling multiple tasks simultaneously, and in managing
conflicting priorities and demands
Position Requirements
Experience:
Minimum of
1 year of applicable job experience
required Demonstrated skills in: Customer Service Issue Resolution Time Management Systems and Tools: Must have experience or familiarity with: Coupa Oracle ServiceNow Outlook Concur Intermediate proficiency in
Microsoft Office Suite
(Outlook, PowerPoint, Word, Excel) required Experience with general business or accounting systems relevant to the assigned department Knowledge and Skills: Understanding of basic accounting processes and procedures Strong
analytical
and
communication
skills Project management and training experience within area of expertise preferred Work Environment: Must have a
private in-home office
setup Must have
secured and reliable internet connection Will provide a
laptop and docking station Candidate is responsible for furnishing all other equipment (e.g., monitors, chair, desk, etc.) Education and Certifications: Bachelors degree in business, accounting, or related field
preferred No specific certifications required, but relevant certifications may be a plus Disqualifiers: Poor communication skills Lack of basic Microsoft Office proficiency
1 year of applicable job experience
required Demonstrated skills in: Customer Service Issue Resolution Time Management Systems and Tools: Must have experience or familiarity with: Coupa Oracle ServiceNow Outlook Concur Intermediate proficiency in
Microsoft Office Suite
(Outlook, PowerPoint, Word, Excel) required Experience with general business or accounting systems relevant to the assigned department Knowledge and Skills: Understanding of basic accounting processes and procedures Strong
analytical
and
communication
skills Project management and training experience within area of expertise preferred Work Environment: Must have a
private in-home office
setup Must have
secured and reliable internet connection Will provide a
laptop and docking station Candidate is responsible for furnishing all other equipment (e.g., monitors, chair, desk, etc.) Education and Certifications: Bachelors degree in business, accounting, or related field
preferred No specific certifications required, but relevant certifications may be a plus Disqualifiers: Poor communication skills Lack of basic Microsoft Office proficiency