The Jonus Group
Personal Lines Account Manager
The Jonus Group, Raleigh, North Carolina, United States, 27601
Job Title:
Personal Lines Account Manager Location:
Raleigh, NC Compensation:
Competitive salary based on experience + Bonus Opportunities + Comprehensive benefits package with 401(k) match
About the Role: We're seeking a dependable and experienced Personal Lines Account Manager to join our team. This is a client-facing, service-focused role within a well-established independent agency. The ideal candidate has a strong understanding of personal insurance, thrives in a fast-paced office setting, and is committed to excellent customer service and retention.
Key Responsibilities:
Handle day-to-day servicing of personal lines accounts (home, auto, umbrella) Assist walk-in customers with policy needs, questions, and changes Focus on policy retention and providing outstanding client service Process endorsements, add vehicles, and make other policy changes Quote renewal business; occasional quoting of new business Explain coverages and policy details clearly and confidently Support producers and team members with overflow servicing needs Requirements:
Active P&C license required 2+ years of personal lines experience Strong working knowledge of standard personal lines products Experience handling policy changes, endorsements, and customer service Prior use of Erie or Hartford systems strongly preferred Captive background may be considered with strong tenure and relevant skills Must demonstrate strong multitasking, independence, and reliability Preferred Experience:
Familiarity with Erie or Hartford carriers Servicing standard personal lines accounts Background with customer-facing roles, both in person and over the phone Ability to manage renewals efficiently and independently Benefits:
Full benefits package including medical, dental, vision 401(k) plan with company match Supportive and close-knit office culture No travel required What We're Looking For:
Excellent work ethic and ability to work independently Strong multitasking skills and attention to detail Positive attitude and team-player mindset Desire to contribute to a stable, supportive agency culture Proven job stability and career commitment
#LI-KB1
Personal Lines Account Manager Location:
Raleigh, NC Compensation:
Competitive salary based on experience + Bonus Opportunities + Comprehensive benefits package with 401(k) match
About the Role: We're seeking a dependable and experienced Personal Lines Account Manager to join our team. This is a client-facing, service-focused role within a well-established independent agency. The ideal candidate has a strong understanding of personal insurance, thrives in a fast-paced office setting, and is committed to excellent customer service and retention.
Key Responsibilities:
Handle day-to-day servicing of personal lines accounts (home, auto, umbrella) Assist walk-in customers with policy needs, questions, and changes Focus on policy retention and providing outstanding client service Process endorsements, add vehicles, and make other policy changes Quote renewal business; occasional quoting of new business Explain coverages and policy details clearly and confidently Support producers and team members with overflow servicing needs Requirements:
Active P&C license required 2+ years of personal lines experience Strong working knowledge of standard personal lines products Experience handling policy changes, endorsements, and customer service Prior use of Erie or Hartford systems strongly preferred Captive background may be considered with strong tenure and relevant skills Must demonstrate strong multitasking, independence, and reliability Preferred Experience:
Familiarity with Erie or Hartford carriers Servicing standard personal lines accounts Background with customer-facing roles, both in person and over the phone Ability to manage renewals efficiently and independently Benefits:
Full benefits package including medical, dental, vision 401(k) plan with company match Supportive and close-knit office culture No travel required What We're Looking For:
Excellent work ethic and ability to work independently Strong multitasking skills and attention to detail Positive attitude and team-player mindset Desire to contribute to a stable, supportive agency culture Proven job stability and career commitment
#LI-KB1