Burlington Stores
Join to apply for the
Customer Service Lead - Part-Time
role at
Burlington Stores, Inc. 2 days ago Be among the first 25 applicants Join to apply for the
Customer Service Lead - Part-Time
role at
Burlington Stores, Inc. If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a
Customer Service Lead
!
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Youll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. Youll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. Youll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. Youre going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlingtons benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay:
$14.00 per hour
-
$14.00 per hour
Location
00483 - Grand Rapids
Posting Number
P1-1076297-4
Address
3800 28th Street South East
Zip Code
49512
Position Type
Regular Part-Time
Career Site Category
Store Associate
Position Category
Retail Store
Base Pay
$14.00 - $14.00 per hour
Seniority level
Seniority level
Entry level Employment type
Employment type
Part-time Job function
Job function
Other Industries
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Customer Service Lead - Part-Time
role at
Burlington Stores, Inc. 2 days ago Be among the first 25 applicants Join to apply for the
Customer Service Lead - Part-Time
role at
Burlington Stores, Inc. If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a
Customer Service Lead
!
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Youll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. Youll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. Youll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. Youre going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlingtons benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay:
$14.00 per hour
-
$14.00 per hour
Location
00483 - Grand Rapids
Posting Number
P1-1076297-4
Address
3800 28th Street South East
Zip Code
49512
Position Type
Regular Part-Time
Career Site Category
Store Associate
Position Category
Retail Store
Base Pay
$14.00 - $14.00 per hour
Seniority level
Seniority level
Entry level Employment type
Employment type
Part-time Job function
Job function
Other Industries
Retail Referrals increase your chances of interviewing at Burlington Stores, Inc. by 2x Get notified about new Customer Service Lead jobs in
Grand Rapids, MI . Grand Rapids, MI $75,000.00-$95,000.00 1 week ago Customer Service Representative (Part-Time)
Grand Rapids, MI $14.00-$16.00 9 months ago Grand Rapids, MI $14.00-$15.00 9 months ago Access Line Representative - Sunday 's 8am-8pm (25-71)
Grand Rapids, MI $17.24-$22.86 2 weeks ago Grand Rapids, MI $14.00-$16.00 9 months ago Grand Rapids, MI $14.00-$15.00 9 months ago Pet Resort Guest Service Representative, Full-Time
Walker, MI $75,000.00-$90,000.00 3 days ago Customer Service Rep I -KLASC (Grand Rapids) C-S-R
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Grand Rapids Metropolitan Area 2 months ago Grand Rapids Kroc - Welcome Desk Attendant
Customer Service Supervisor - E-Commerce Experience E-Commerce & Front End Supervisor
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr