Ravinia
Manager of Ravinia Associates Operations
Ravinia, Highland Park, Illinois, United States, 60035
Company Description
Ravinia is both North America's longest-running not-for-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, Ravinia's Steans Institute provides young professional classical and jazz musicians with career-advancing training and concert settings.
Offstage and year-round, Ravinia's Reach Teach Play education programs engage 50,000 children and adults-in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park-in our mission to make music equitably accessible to all.
Job Description
Position Summary
The Manager, Associates Board Operations reports to the Director, Auxiliary Board Operations for the Ravinia Festival Association (Ravinia) and is responsible for managing all Ravinia Associates Board activities, including the 650-attendee Music Matters Benefit, as well as providing support on a variety of year-round fundraising programs, donor cultivation and stewardship activities, and special events to generate individual giving that meets the revenue goals of Ravinia.
Key Responsibilities Serve as primary liaison and staff manager of the Ravinia Associates Board, overseeing all tasks related to daily board operations. Acts as an advocate for Associates in the Development Department and organization-wide. Manage all Ravinia Associates Board operations/communications, including Executive Committee, member portal, social media, emails, e-newsletters, and membership renewals. Work closely with Executive Committee to identify short and long-term goals, develop strategies, implement new board policies and help recruit new members. Work closely with the President, Executive Committee, and Music Matters co-chairs to continually assess Board and Music Matters operations/goals to help implement the most efficient and productive board engagement and fundraising procedures on a rolling basis. Oversee all Ravinia Associates Board programs, including quarterly meetings, executive committee meetings, prospective member open houses, and audience development events, as well as social events/activities of the board. Manage the planning of the Music Matters Benefit, an annual fundraiser responsible for raising nearly $500K annually for Ravinia's Reach Teach Play education programs. Duties include leading the event planning committee, securing the venue, contracting vendors, theme development, coordinating honoree presentation/speakers, compiling member guest lists, mailing invitations, tracking reservations, processing auction items, sponsorship fulfillment, managing on-site logistics, and acting as the primary liaison between the Festival and event venue. Provide additional support to the Donor Concierge Service, which provides VIP assistance with dining reservations and ticketing to mid- to upper-level donors throughout the donor ticketing and concert season. Assist with planning and execution of additional events, including (but not limited to): donor cultivation and stewardship events, Ravinia leadership entertaining, and post-concert receptions with artists. Assist with the mailing of donor ticket request forms and provide email/telephone support for pre-season priority ticketing in March/April. Supervise Associates/Music Matters intern. Serve as a Development/Donor Concierge Service representative in the park during summer concert season. Special projects and duties as assigned. Qualifications
Education and Experience:
College degree in related field preferred Two to three years of minimum experience functioning in an event planning capacity Three years minimum experience in a non-profit organization, music/arts preferred Skills:
Excellent customer /donor service skills are necessary Demonstrated ability to function at a high level under continuous deadline pressure Demonstrated ability to prioritize and manage multiple projects simultaneously Knowledge of non-profit fundraising management, strategies, operations, and procedures desired Experience automating processes around events preferred Experience with Zapier and Mailchimp Works independently and is a self-starter Excellent listening skills Detail oriented Superior verbal and written communication skills Strong interpersonal and relationship skills Excellent judgment and professionalism in dealing with contributors and the public Proficient to advanced skills in Google Suite, Microsoft Office Suite, Donor CRM, and Ticketing software
Work Environment
Embrace and actively support Ravinia's culture of integrity, professionalism, collaboration, mutual respect, and customer focus.
Required to work evenings and weekends throughout the summer concert season and as needed during the remainder of the year to represent the Festival at functions and to prospect and cultivate donor relationships.
Office Location: Ravinia Administrative Office, 418 Sheridan Rd. Highland Park, IL.
Benefits
Excellent health and welfare benefits: medical, dental, vision, flexible spending accounts, commuter benefits, teledoc options, employee well-being programs, life insurance, short-term, and long-term disability. It also includes comprehensive time off plans (holidays, vacation, sick, and personal days). Additionally, generous employer contributions to the 401(a) retirement savings plan, employee-elected 403(b) retirement savings plan, learning and mentorship opportunities, and a general admission season pass for two to Ravinia concerts.
Ravinia is an Equal Opportunity Employer
As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.
All your information will be kept confidential according to EEO guidelines.
Ravinia is both North America's longest-running not-for-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, Ravinia's Steans Institute provides young professional classical and jazz musicians with career-advancing training and concert settings.
Offstage and year-round, Ravinia's Reach Teach Play education programs engage 50,000 children and adults-in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park-in our mission to make music equitably accessible to all.
Job Description
Position Summary
The Manager, Associates Board Operations reports to the Director, Auxiliary Board Operations for the Ravinia Festival Association (Ravinia) and is responsible for managing all Ravinia Associates Board activities, including the 650-attendee Music Matters Benefit, as well as providing support on a variety of year-round fundraising programs, donor cultivation and stewardship activities, and special events to generate individual giving that meets the revenue goals of Ravinia.
Key Responsibilities Serve as primary liaison and staff manager of the Ravinia Associates Board, overseeing all tasks related to daily board operations. Acts as an advocate for Associates in the Development Department and organization-wide. Manage all Ravinia Associates Board operations/communications, including Executive Committee, member portal, social media, emails, e-newsletters, and membership renewals. Work closely with Executive Committee to identify short and long-term goals, develop strategies, implement new board policies and help recruit new members. Work closely with the President, Executive Committee, and Music Matters co-chairs to continually assess Board and Music Matters operations/goals to help implement the most efficient and productive board engagement and fundraising procedures on a rolling basis. Oversee all Ravinia Associates Board programs, including quarterly meetings, executive committee meetings, prospective member open houses, and audience development events, as well as social events/activities of the board. Manage the planning of the Music Matters Benefit, an annual fundraiser responsible for raising nearly $500K annually for Ravinia's Reach Teach Play education programs. Duties include leading the event planning committee, securing the venue, contracting vendors, theme development, coordinating honoree presentation/speakers, compiling member guest lists, mailing invitations, tracking reservations, processing auction items, sponsorship fulfillment, managing on-site logistics, and acting as the primary liaison between the Festival and event venue. Provide additional support to the Donor Concierge Service, which provides VIP assistance with dining reservations and ticketing to mid- to upper-level donors throughout the donor ticketing and concert season. Assist with planning and execution of additional events, including (but not limited to): donor cultivation and stewardship events, Ravinia leadership entertaining, and post-concert receptions with artists. Assist with the mailing of donor ticket request forms and provide email/telephone support for pre-season priority ticketing in March/April. Supervise Associates/Music Matters intern. Serve as a Development/Donor Concierge Service representative in the park during summer concert season. Special projects and duties as assigned. Qualifications
Education and Experience:
College degree in related field preferred Two to three years of minimum experience functioning in an event planning capacity Three years minimum experience in a non-profit organization, music/arts preferred Skills:
Excellent customer /donor service skills are necessary Demonstrated ability to function at a high level under continuous deadline pressure Demonstrated ability to prioritize and manage multiple projects simultaneously Knowledge of non-profit fundraising management, strategies, operations, and procedures desired Experience automating processes around events preferred Experience with Zapier and Mailchimp Works independently and is a self-starter Excellent listening skills Detail oriented Superior verbal and written communication skills Strong interpersonal and relationship skills Excellent judgment and professionalism in dealing with contributors and the public Proficient to advanced skills in Google Suite, Microsoft Office Suite, Donor CRM, and Ticketing software
Work Environment
Embrace and actively support Ravinia's culture of integrity, professionalism, collaboration, mutual respect, and customer focus.
Required to work evenings and weekends throughout the summer concert season and as needed during the remainder of the year to represent the Festival at functions and to prospect and cultivate donor relationships.
Office Location: Ravinia Administrative Office, 418 Sheridan Rd. Highland Park, IL.
Benefits
Excellent health and welfare benefits: medical, dental, vision, flexible spending accounts, commuter benefits, teledoc options, employee well-being programs, life insurance, short-term, and long-term disability. It also includes comprehensive time off plans (holidays, vacation, sick, and personal days). Additionally, generous employer contributions to the 401(a) retirement savings plan, employee-elected 403(b) retirement savings plan, learning and mentorship opportunities, and a general admission season pass for two to Ravinia concerts.
Ravinia is an Equal Opportunity Employer
As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.
All your information will be kept confidential according to EEO guidelines.