The Dignify Solutions LLC
Systems Administrator - Hybrid
The Dignify Solutions LLC, Herndon, Virginia, United States, 22070
5+ years of experience in an IT enterprise System Admin role or Cloud Admin position
Microsoft Azure Administrator experience
Microsoft Azure Network Solutions experience
Windows admin skills (Active Directory, DNS, Group Policy)
Networking experience with Palo Alto firewall, Cisco Client, VPN management, Aruba Wireless
Must be able to go onsite minimum of 3x per week in Herndon, VA
Security Clearance or ability to get a Clearance.
GENERAL RESPONSIBILITES
Create, implement and document the following processes for SAS Infrastructure Performance monitoring o problem troubleshooting / helpdesk response Utilization, availability and growth patterns (capacity planning) landscape design, configuration and standards 24/7 support, escalation and SLA models IMAC (installation, move, add, change) services for systems and applications Change management methodology and communication strategy Create and maintain server/application diagrams and workflows Perform/coordinate incident diagnosis, corrective action, and root cause analysis Vulnerability management and monthly system patching and maintenance Oversee the configuration, testing, installation, modification, and servicing of all server components and applications Independently organize work requests based on departmental priorities and system criticality Manage vendor relationships required for the evaluation, installation, modification, upgrade, repair and preventative maintenance of SAS Infrastructure components Function as a Subject Matter Expert (SME) and consultant to other Infrastructure groups (Cloud Operations, Cyber Security, and Systems Administration). Plan, lead and perform comprehensive systems analysis and design activities including development of detailed functional requirements for new server infrastructure solutions Maintain responsibility for end-user (customer) satisfaction.
Create, implement and document the following processes for SAS Infrastructure Performance monitoring o problem troubleshooting / helpdesk response Utilization, availability and growth patterns (capacity planning) landscape design, configuration and standards 24/7 support, escalation and SLA models IMAC (installation, move, add, change) services for systems and applications Change management methodology and communication strategy Create and maintain server/application diagrams and workflows Perform/coordinate incident diagnosis, corrective action, and root cause analysis Vulnerability management and monthly system patching and maintenance Oversee the configuration, testing, installation, modification, and servicing of all server components and applications Independently organize work requests based on departmental priorities and system criticality Manage vendor relationships required for the evaluation, installation, modification, upgrade, repair and preventative maintenance of SAS Infrastructure components Function as a Subject Matter Expert (SME) and consultant to other Infrastructure groups (Cloud Operations, Cyber Security, and Systems Administration). Plan, lead and perform comprehensive systems analysis and design activities including development of detailed functional requirements for new server infrastructure solutions Maintain responsibility for end-user (customer) satisfaction.