Hallmark Aviation Services
Airline General Manager in Atlanta, GA (ATL)
Hallmark Aviation Services, Atlanta, Georgia, United States, 30349
Airline General Manager in Atlanta, GA (ATL)
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Tracking Code ATLMAY07 Job Description Job Title:
General Manager (ATL) Department:
Airport Passenger Handling / Above the Wing Operations Reports To:
Sr. Vice President / President FLSA Status:
Exempt SUMMARY Leads, directs, and coordinates all activities involved with Hallmark’s operational and administrative functions for Hallmark Aviation Services in Atlanta, GA. ESSENTIAL DUTIES AND RESPONSIBILITIES
Administration: Lead and manage the administrative office for Hallmark Aviation Services at ATL Airport, oversee personnel files maintenance, recruitment, uniform supply and storage, training efforts, and all general HR functions. Coordinate with all departments at Hallmark head office to ensure that internal and external customer needs are satisfied (Payroll, Operations, Training, Human Resources, Quality Assurance, and Marketing). Profitability: Ensure that each business unit operates within budget and contracted labor hours, and that all hours and re-chargeable hours are billed properly. Ensure strict cost control and adherence to budgets. Review operational records against projected budgets to determine future profitability. Ensure efficient and profitable execution of contracts between the client and Hallmark Aviation Services. Analyze marketing potential of existing accounts and recommend additional services. Operations: Ensure compliance with company policies, procedures, and standards, including safekeeping of funds and property, personnel, and grievance practices. Provide effective and visible leadership, guiding and assisting all Business Managers. Identify and develop future leaders for supervisory and management roles. Interface with MCO airport authorities. Ensure efficient staffing levels at all locations. Service: Identify and resolve service issues, including timeliness, staffing, and recruiting schedules. Audit Quality Assurance quarterly; follow up with action plans and report progress to customer station management. Ensure all accounts meet Key Performance Targets. Safety: Review all safety aspects, including new procedures and training. Maintain compliance with FAA/TSA mandated safety and security policies.
Customer Relations: Build and maintain strong relationships with HAS customers' operational management. Regularly meet with Business and Station Managers to review operational and administrative objectives. Corporate Culture: Oversee staff morale and communication with airline managers and staff. Conduct quarterly Town Hall meetings for each business unit. Encourage activities that foster camaraderie and celebrate small wins. Build and promote strong leadership within the management team. QUALIFICATIONS Excellent leadership skills Flexible availability, including weekends, holidays, and overtime Ability to build and maintain strong relationships with airline station managers Excellent communication and presentation skills (oral and written) Minimum 10 years of passenger handling or airline operations experience, with at least 3 years in management. Energetic, motivated, enthusiastic, with integrity Proficiency in MS Office, Excel, PowerPoint Ability to manage multiple tasks under pressure with minimal supervision Organized, creative, resourceful, entrepreneurial mindset Fluent in English, culturally adaptable Strong analytical and critical thinking skills with basic statistical knowledge Required Skills Basic Requirements: At least 18 years old with a High School Diploma or G.E.D. Proficient in English; additional languages may be required Basic math skills: addition, subtraction, multiplication, division Computer literate Ability to stand, bend, squat, reach, grasp, lift up to 70-100 lbs Ability to read and comprehend reference materials, instructions, policies, and procedures Essential Requirements: Valid US work authorization Professional demeanor and presentation Flexible schedule and availability Background check, fingerprinting, drug screening required Job Location: Atlanta, Georgia, United States Position Type: Full-Time/Regular Required Training: To be determined Shift: Open availability required Schedule: TBD Language: English Salary/Benefits: Salary to be discussed. Health benefits, voluntary dental and vision plans, 401K matching.
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For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Tracking Code ATLMAY07 Job Description Job Title:
General Manager (ATL) Department:
Airport Passenger Handling / Above the Wing Operations Reports To:
Sr. Vice President / President FLSA Status:
Exempt SUMMARY Leads, directs, and coordinates all activities involved with Hallmark’s operational and administrative functions for Hallmark Aviation Services in Atlanta, GA. ESSENTIAL DUTIES AND RESPONSIBILITIES
Administration: Lead and manage the administrative office for Hallmark Aviation Services at ATL Airport, oversee personnel files maintenance, recruitment, uniform supply and storage, training efforts, and all general HR functions. Coordinate with all departments at Hallmark head office to ensure that internal and external customer needs are satisfied (Payroll, Operations, Training, Human Resources, Quality Assurance, and Marketing). Profitability: Ensure that each business unit operates within budget and contracted labor hours, and that all hours and re-chargeable hours are billed properly. Ensure strict cost control and adherence to budgets. Review operational records against projected budgets to determine future profitability. Ensure efficient and profitable execution of contracts between the client and Hallmark Aviation Services. Analyze marketing potential of existing accounts and recommend additional services. Operations: Ensure compliance with company policies, procedures, and standards, including safekeeping of funds and property, personnel, and grievance practices. Provide effective and visible leadership, guiding and assisting all Business Managers. Identify and develop future leaders for supervisory and management roles. Interface with MCO airport authorities. Ensure efficient staffing levels at all locations. Service: Identify and resolve service issues, including timeliness, staffing, and recruiting schedules. Audit Quality Assurance quarterly; follow up with action plans and report progress to customer station management. Ensure all accounts meet Key Performance Targets. Safety: Review all safety aspects, including new procedures and training. Maintain compliance with FAA/TSA mandated safety and security policies.
Customer Relations: Build and maintain strong relationships with HAS customers' operational management. Regularly meet with Business and Station Managers to review operational and administrative objectives. Corporate Culture: Oversee staff morale and communication with airline managers and staff. Conduct quarterly Town Hall meetings for each business unit. Encourage activities that foster camaraderie and celebrate small wins. Build and promote strong leadership within the management team. QUALIFICATIONS Excellent leadership skills Flexible availability, including weekends, holidays, and overtime Ability to build and maintain strong relationships with airline station managers Excellent communication and presentation skills (oral and written) Minimum 10 years of passenger handling or airline operations experience, with at least 3 years in management. Energetic, motivated, enthusiastic, with integrity Proficiency in MS Office, Excel, PowerPoint Ability to manage multiple tasks under pressure with minimal supervision Organized, creative, resourceful, entrepreneurial mindset Fluent in English, culturally adaptable Strong analytical and critical thinking skills with basic statistical knowledge Required Skills Basic Requirements: At least 18 years old with a High School Diploma or G.E.D. Proficient in English; additional languages may be required Basic math skills: addition, subtraction, multiplication, division Computer literate Ability to stand, bend, squat, reach, grasp, lift up to 70-100 lbs Ability to read and comprehend reference materials, instructions, policies, and procedures Essential Requirements: Valid US work authorization Professional demeanor and presentation Flexible schedule and availability Background check, fingerprinting, drug screening required Job Location: Atlanta, Georgia, United States Position Type: Full-Time/Regular Required Training: To be determined Shift: Open availability required Schedule: TBD Language: English Salary/Benefits: Salary to be discussed. Health benefits, voluntary dental and vision plans, 401K matching.
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