Northern Cochise Health Services
Position Summary: We are seeking a compassionate, detail-oriented Medical Assistant (MA) to join our clinical team. The MA provides both clinical and administrative support to healthcare providers, ensuring high-quality patient care in a fast-paced environment. This position may be based at either our Willcox clinic. Key Responsibilities:Clinical Duties: Prepare exam rooms and sterilize equipment. Record patient history, vital signs, and chief complaints. Assist with exams, procedures, and treatments. Administer injections and vaccines per provider orders. Collect lab specimens (blood, urine, swabs) and perform CLIA-waived tests. Accurately document care in the Electronic Medical Record (EMR). Relay test results and prescription information as directed. Monitor quality control measures (e.g., equipment, refrigerator logs). Triage patients and provide urgent support as needed. Administrative Duties: Schedule appointments and manage incoming calls. Maintain and file medical records, reports, and documentation. Initiate referrals and obtain insurance authorizations. Distribute patient education materials and provide general medical information. Coordinate with front office and clinical staff as needed. Secondary Functions: Offer emotional support to patients and families. Participate in team meetings, training, and quality initiatives. Cross-train in front and back office roles. Other duties as assigned. Qualifications:Education & Experience: High school diploma or GED required. Prior experience as a Medical Assistant preferred. Formal training and/or certification strongly preferred. Knowledge, Skills & Abilities: Knowledge of medical terminology and clinical protocols. Proficient in phlebotomy, injections, and routine medical tasks. Familiar with EMR systems and medical coding (ICD-9/CPT). Excellent communication, multitasking, and organizational skills. Comfortable working independently and as part of a team. Certifications & Licensure: Medical Assistant Certification: Completion of an approved MA training program OR Completion of an unapproved program + certification from a nationally accredited body (as per Arizona Administrative Code). CPR/BLS Certification: Current certification required (American Heart Association). Fingerprint Clearance Card: Required for Pediatric Behavioral Health Sites - must have or apply within 7 days of employment. Urine Specimen Collection Training: Preferred. Core Values: Service: Commitment to compassionate, patient-centered care. Teamwork: Collaborative and respectful work ethic. Communication: Clear, empathetic, and professional. Respect: Inclusive and culturally sensitive. Accountability: Strong time management and resource stewardship. Northern Cochise Community Hospital is an EEO Employer - M/F/Disability/Protected Veteran Status