NYC Health + Hospitals
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NYC Health + Hospitals provided pay range
This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$57,000.00/yr - $70,000.00/yr Direct message the job poster from NYC Health + Hospitals Empower Every New Yorker Without Exception to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the citys five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Job Description Provide technical support in resolving issues and performing activities dealing with audio/video systems, and other EITS service delivery matters including IT desktop related incidents. Responsible and manage for audio conferencing, videoconferencing, presentation and conference room setup and coordination. Also Maintaining and Configuring all AV equipment and App Space applications. Assist with AV projects to support AV events among both campuses. Maintaining and working alongside the Hospital Patient TV System with the Vendor & Hospital TV Educational broadcast System. Duties & Responsibilities Provide technical support in resolving issues and performing activities dealing with audio/video systems, and other desktop related issue Support AV events among both campus Responsible for troubleshooting for all WCG related network devices including desktop, peripheral and wireless devices on both Windows and iOS platforms. Providing direct or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely fashion. Technical understanding of Active Directory, DNS and TCP/IP protocols. Responsible for App Space Digital Signage Cloud based integration as well as onsite Hardware / Monitors for Deployment. Responsible for Cisco VC / WebEx end user assistance & integration on site. Support all Conference Spaces. Work with Vendors or other EITS Teams to integrate and manage conference space technology. Technical understanding of Crestron Control Systems, integrated Conference Room Spaces, Cisco WebEx Codec integration and software Application, Cisco Video Conference Codecs & All in one Cisco Systems. Technical understanding of Patient TV Provider signal pathways at both facilitys, Buildings Wiring infrastructure & Head End inputs. Responsible for working with Telehealth / AVIDEX on patient / waiting room TVs & all TV/Signal related issues. Responsible for maintaining ticket status and resolution information in H+H ticketing system/database. Along with any Audio-Visual related Tickets. Responsible for Large & Small Events and will regularly work with VIP Customers and assist how ever needed. Responsible software implementation and help modifications, testing, creation of support documentation, deployment and providing deployment statistics to stakeholders. Will regularly perform software upgrades and configuration enhancements as per Workplace Computing standard operation procedures Will regularly manage multiple troubleshooting tasks simultaneously while maintaining the quality of results Support all hardware and software Add, Change, Move, Install, Imaging, Upgrade of desktops, printers, scanners, devices, and equipment including audiovisual and ensure optimal performance of the end-user workstations Minimizes client service interruptions through early identification and resolution of problems. Analyzes monitoring and maintenance data and implements changes as required to achieve optimum performance. Extensive interfacing, collaboration, and coordination of efforts with vendors and other service lines within the corporation also escalate if need be Performs system analysis of workstations systems to research and remediate issues Good written and verbal communication skills Performs other duties as assigned/required Participate in WCG internal initiatives Perform and maintain hardware and software inventor based on H+H policies Minimum Qualifications Department Preferences Knowledge, Skills, Abilities and other Requirements: Active Directory and Group Policy Output and Print Management Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at NYC Health + Hospitals by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Child care support Pension plan Student loan assistance Tuition assistance Disability insurance Get notified about new Support Analyst jobs in
Manhattan, NY . New York, NY $80,000.00-$95,000.00 2 weeks ago New York, NY $60,000.00-$80,000.00 1 week ago New York, NY $80,000.00-$85,000.00 1 week ago New York City Metropolitan Area $65,000.00-$72,000.00 1 week ago New York, NY $55,000.00-$60,000.00 1 month ago New York, NY $100,000.00-$155,000.00 1 week ago New York, NY $85,000.00-$95,000.00 1 day ago New York City Metropolitan Area $30.00-$40.00 1 week ago New York, NY $65,000.00-$85,000.00 1 week ago Desktop Support Engineer - (Fulltime) NYC
New York, NY $80,000.00-$100,000.00 1 week ago New York, NY $60,000.00-$90,000.00 9 months ago New York, NY $110,000.00-$150,000.00 3 months ago New York, NY $75,000.00-$100,000.00 1 week ago New York, NY $80,000.00-$120,000.00 6 hours ago New York, NY $75,000.00-$90,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$57,000.00/yr - $70,000.00/yr Direct message the job poster from NYC Health + Hospitals Empower Every New Yorker Without Exception to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the citys five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Job Description Provide technical support in resolving issues and performing activities dealing with audio/video systems, and other EITS service delivery matters including IT desktop related incidents. Responsible and manage for audio conferencing, videoconferencing, presentation and conference room setup and coordination. Also Maintaining and Configuring all AV equipment and App Space applications. Assist with AV projects to support AV events among both campuses. Maintaining and working alongside the Hospital Patient TV System with the Vendor & Hospital TV Educational broadcast System. Duties & Responsibilities Provide technical support in resolving issues and performing activities dealing with audio/video systems, and other desktop related issue Support AV events among both campus Responsible for troubleshooting for all WCG related network devices including desktop, peripheral and wireless devices on both Windows and iOS platforms. Providing direct or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely fashion. Technical understanding of Active Directory, DNS and TCP/IP protocols. Responsible for App Space Digital Signage Cloud based integration as well as onsite Hardware / Monitors for Deployment. Responsible for Cisco VC / WebEx end user assistance & integration on site. Support all Conference Spaces. Work with Vendors or other EITS Teams to integrate and manage conference space technology. Technical understanding of Crestron Control Systems, integrated Conference Room Spaces, Cisco WebEx Codec integration and software Application, Cisco Video Conference Codecs & All in one Cisco Systems. Technical understanding of Patient TV Provider signal pathways at both facilitys, Buildings Wiring infrastructure & Head End inputs. Responsible for working with Telehealth / AVIDEX on patient / waiting room TVs & all TV/Signal related issues. Responsible for maintaining ticket status and resolution information in H+H ticketing system/database. Along with any Audio-Visual related Tickets. Responsible for Large & Small Events and will regularly work with VIP Customers and assist how ever needed. Responsible software implementation and help modifications, testing, creation of support documentation, deployment and providing deployment statistics to stakeholders. Will regularly perform software upgrades and configuration enhancements as per Workplace Computing standard operation procedures Will regularly manage multiple troubleshooting tasks simultaneously while maintaining the quality of results Support all hardware and software Add, Change, Move, Install, Imaging, Upgrade of desktops, printers, scanners, devices, and equipment including audiovisual and ensure optimal performance of the end-user workstations Minimizes client service interruptions through early identification and resolution of problems. Analyzes monitoring and maintenance data and implements changes as required to achieve optimum performance. Extensive interfacing, collaboration, and coordination of efforts with vendors and other service lines within the corporation also escalate if need be Performs system analysis of workstations systems to research and remediate issues Good written and verbal communication skills Performs other duties as assigned/required Participate in WCG internal initiatives Perform and maintain hardware and software inventor based on H+H policies Minimum Qualifications Department Preferences Knowledge, Skills, Abilities and other Requirements: Active Directory and Group Policy Output and Print Management Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at NYC Health + Hospitals by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Child care support Pension plan Student loan assistance Tuition assistance Disability insurance Get notified about new Support Analyst jobs in
Manhattan, NY . New York, NY $80,000.00-$95,000.00 2 weeks ago New York, NY $60,000.00-$80,000.00 1 week ago New York, NY $80,000.00-$85,000.00 1 week ago New York City Metropolitan Area $65,000.00-$72,000.00 1 week ago New York, NY $55,000.00-$60,000.00 1 month ago New York, NY $100,000.00-$155,000.00 1 week ago New York, NY $85,000.00-$95,000.00 1 day ago New York City Metropolitan Area $30.00-$40.00 1 week ago New York, NY $65,000.00-$85,000.00 1 week ago Desktop Support Engineer - (Fulltime) NYC
New York, NY $80,000.00-$100,000.00 1 week ago New York, NY $60,000.00-$90,000.00 9 months ago New York, NY $110,000.00-$150,000.00 3 months ago New York, NY $75,000.00-$100,000.00 1 week ago New York, NY $80,000.00-$120,000.00 6 hours ago New York, NY $75,000.00-$90,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr