Spencer Hsu Real Estate Team
Real Estate Operations Manager
Spencer Hsu Real Estate Team, San Jose, California, United States, 95199
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Spencer Hsu Real Estate is a top-producing, luxury-focused team closing $85M annually in the Bay Area. We are seeking a
high-caliber Operations Manager
to be the right hand to our Founder, driving operational excellence, scaling systems, and ensuring every client receives a true white-glove experience. This is a pivotal role for someone who thrives in a fast-paced, high-performance environment and is ready to help take our business to the next level. Key Responsibilities Systems Ownership:
Refine and manage backend platforms including
Sierra (CRM), Sisu, Notion, Google Workspace , lead routing, and transaction management. Agent Accountability:
Track KPIs, pipelines, and performance through Sisu; oversee 30/60/90 onboarding and enforce accountability standards. Hiring & Onboarding:
Manage recruiting, hiring, onboarding, and offboarding processes; implement structured training systems for agents and staff. AI Integration:
Champion the adoption of AI tools across all operations, marketing, and client care processes. Marketing & Launch Coordination:
Collaborate with Marketing Manager to align listing launches, YouTube content drops, and event campaigns. Client Experience:
Oversee client care checklists and internal SLAs to ensure every client receives five-star service with a focus on referrals and repeat business. Process Optimization:
Continuously streamline workflows, SOPs, and team efficiencies to support a $100M+ sales organization. Requirements 5+ years in
real estate operations
(experience with teams producing $50M+ strongly preferred). Strong project management skills with a systems-first mindset. Tech-savvy and fluent in
CRM systems, Notion, Google Suite, AI tools. Deep knowledge of the Bay Area real estate market preferred. Proven track record of
leading and scaling operations
in a high-volume environment. Bonus Points Real estate license (helpful for TC oversight or backup). Background in
finance, operations, or scaling teams. Demonstrated ability to
leverage AI personally and professionally —be ready to share specific examples. What We Offer Work alongside one of the Bay Area’s top agents with a
vision to scale beyond $100M+. Opportunity to build, refine, and own the systems that power a high-performing luxury real estate brand. A culture of innovation, high standards, and white-glove service for clients and partners. Competitive compensation package with growth potential. This role is designed for someone who wants to be
the strategic backbone
of a leading Bay Area real estate team. If you’re a systems-minded operator who thrives in high-performance environments, let’s talk. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at Spencer Hsu Real Estate Team by 2x Sign in to set job alerts for “Operations Manager” roles.
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high-caliber Operations Manager
to be the right hand to our Founder, driving operational excellence, scaling systems, and ensuring every client receives a true white-glove experience. This is a pivotal role for someone who thrives in a fast-paced, high-performance environment and is ready to help take our business to the next level. Key Responsibilities Systems Ownership:
Refine and manage backend platforms including
Sierra (CRM), Sisu, Notion, Google Workspace , lead routing, and transaction management. Agent Accountability:
Track KPIs, pipelines, and performance through Sisu; oversee 30/60/90 onboarding and enforce accountability standards. Hiring & Onboarding:
Manage recruiting, hiring, onboarding, and offboarding processes; implement structured training systems for agents and staff. AI Integration:
Champion the adoption of AI tools across all operations, marketing, and client care processes. Marketing & Launch Coordination:
Collaborate with Marketing Manager to align listing launches, YouTube content drops, and event campaigns. Client Experience:
Oversee client care checklists and internal SLAs to ensure every client receives five-star service with a focus on referrals and repeat business. Process Optimization:
Continuously streamline workflows, SOPs, and team efficiencies to support a $100M+ sales organization. Requirements 5+ years in
real estate operations
(experience with teams producing $50M+ strongly preferred). Strong project management skills with a systems-first mindset. Tech-savvy and fluent in
CRM systems, Notion, Google Suite, AI tools. Deep knowledge of the Bay Area real estate market preferred. Proven track record of
leading and scaling operations
in a high-volume environment. Bonus Points Real estate license (helpful for TC oversight or backup). Background in
finance, operations, or scaling teams. Demonstrated ability to
leverage AI personally and professionally —be ready to share specific examples. What We Offer Work alongside one of the Bay Area’s top agents with a
vision to scale beyond $100M+. Opportunity to build, refine, and own the systems that power a high-performing luxury real estate brand. A culture of innovation, high standards, and white-glove service for clients and partners. Competitive compensation package with growth potential. This role is designed for someone who wants to be
the strategic backbone
of a leading Bay Area real estate team. If you’re a systems-minded operator who thrives in high-performance environments, let’s talk. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at Spencer Hsu Real Estate Team by 2x Sign in to set job alerts for “Operations Manager” roles.
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San Jose, CA $198,000.00-$233,000.00 2 weeks ago Milpitas, CA $146,100.00-$190,300.00 1 week ago Pleasanton, CA $145,000.00-$187,000.00 3 weeks ago Senior Operations Manager, Central Operations
Mountain View, CA $120,000.00-$150,000.00 2 months ago Field Operations Manager (Northern California)
Union City, CA $85,000.00-$100,000.00 1 week ago Mountain View, CA $120,000.00-$160,000.00 5 days ago Business Operations Manager, Capacity Planning
Field Operations Manager (Northern California)
San Jose, CA $100,000.00-$170,000.00 1 week ago Sunnyvale, CA $138,000.00-$196,000.00 2 days ago San Jose, CA $130,800.00-$174,600.00 2 days ago Mountain View, CA $80.00-$120,000.00 2 months ago Business Operations Manager, Marketplace
Redwood City, CA $150,000.00-$170,000.00 1 week ago Senior Global Logistics and Supply Operations Manager (1 year contract)
Mountain View, CA $49.00-$66.00 2 weeks ago San Jose, CA $175,100.00-$260,700.00 3 days ago Senior Manager, Business Strategy and Operations
Palo Alto, CA $182,400.00-$273,600.00 2 weeks ago Mountain View, CA $161,500.00-$219,000.00 1 week ago Senior Operations Manager, Central Operations
Mountain View, CA $120,000.00-$150,000.00 2 weeks ago Mountain View, CA $120,000.00-$150,000.00 1 month ago San Jose, CA $76,240.00-$82,000.00 2 days ago Creator Operations Manager, Local Services - USDS
San Jose, CA $88,000.00-$202,667.00 2 weeks ago Sr. Operations Manager - Customer Success
San Jose, CA $103,900.00-$209,100.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr