BTS, LLC
Join to apply for the
Systems Administrator III
role at
BTS 1 day ago Be among the first 25 applicants Join to apply for the
Systems Administrator III
role at
BTS Get AI-powered advice on this job and more exclusive features. BTS Software Solutions
is seeking a
System Administrator III
to support operation in Annapolis Junction, MD .
Primary Location:
Annapolis Junction, MD
Secondary Locations:
None
Clearance Requirement:
TS/SCI with Poly
What You'll Get To Do
Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Skills You'll Bring
Provide support for implementation, troubleshooting and maintenance of IT systems Provide configuration management, implementation, and sustainment of compliance with applicable system security controls. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Implement IAVA security patches and insure patch status is recorded in appropriate systems of record. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M) as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorization Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy Provide Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
Education/Qualifications
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a Bachelor's Degree Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required, Four (4) years of experience with Service Management (ITSM) is required ServiceNow System Administrator certification is required Four (4) years of experience with ServiceNow platform is required Two (2) year of experience integrating ServiceNow with other applications is required IAT level 2 or 3 certification required.
Pay Range: $165,000-$190,000
The BTS pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the roles responsibilities, the candidates educational background, their work experience, and the specific competencies crucial for success in the role.
About BTS Software Solutions
BTS Software Solutions
is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.
We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich peoples lives.
BTS
offers one of the best benefits packages in the industry :
100% Company PAID health benefits , PTO, 401K matching and vested from day one of employment, to name just a few of our benefits and perks. To learn more about BTS Software Solutions visit us at
www.unleashbts.com/careers/.
BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Contract Job function
Job function
Information Technology Industries
Defense and Space Manufacturing Referrals increase your chances of interviewing at BTS by 2x Sign in to set job alerts for System Administrator roles.
Washington, DC $45,399.00-$60,000.00 1 month ago Columbia, MD $38,894.07-$68,341.37 1 day ago Laurel, MD $12,000.00-$160,000.00 1 month ago Hanover, MD $78,000.00-$250,000.00 1 month ago Fort Meade, MD $145,000.00-$185,000.00 4 days ago Columbia, MD $91,900.00-$110,000.00 1 week ago Windsor Mill, MD $50,000.00-$75,000.00 1 month ago Baltimore, MD $70,000.00-$90,000.00 1 day ago Entry Level or Mid Level System Administrator
Annapolis Junction, MD $114,000.00-$164,000.00 4 months ago Fort Meade, MD $145,000.00-$185,000.00 3 weeks ago Windows System Administrator (Senior-Level)
Adelphi, MD $82,000.00-$138,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Systems Administrator III
role at
BTS 1 day ago Be among the first 25 applicants Join to apply for the
Systems Administrator III
role at
BTS Get AI-powered advice on this job and more exclusive features. BTS Software Solutions
is seeking a
System Administrator III
to support operation in Annapolis Junction, MD .
Primary Location:
Annapolis Junction, MD
Secondary Locations:
None
Clearance Requirement:
TS/SCI with Poly
What You'll Get To Do
Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Skills You'll Bring
Provide support for implementation, troubleshooting and maintenance of IT systems Provide configuration management, implementation, and sustainment of compliance with applicable system security controls. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Implement IAVA security patches and insure patch status is recorded in appropriate systems of record. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M) as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorization Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy Provide Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
Education/Qualifications
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a Bachelor's Degree Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required, Four (4) years of experience with Service Management (ITSM) is required ServiceNow System Administrator certification is required Four (4) years of experience with ServiceNow platform is required Two (2) year of experience integrating ServiceNow with other applications is required IAT level 2 or 3 certification required.
Pay Range: $165,000-$190,000
The BTS pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the roles responsibilities, the candidates educational background, their work experience, and the specific competencies crucial for success in the role.
About BTS Software Solutions
BTS Software Solutions
is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.
We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich peoples lives.
BTS
offers one of the best benefits packages in the industry :
100% Company PAID health benefits , PTO, 401K matching and vested from day one of employment, to name just a few of our benefits and perks. To learn more about BTS Software Solutions visit us at
www.unleashbts.com/careers/.
BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Contract Job function
Job function
Information Technology Industries
Defense and Space Manufacturing Referrals increase your chances of interviewing at BTS by 2x Sign in to set job alerts for System Administrator roles.
Washington, DC $45,399.00-$60,000.00 1 month ago Columbia, MD $38,894.07-$68,341.37 1 day ago Laurel, MD $12,000.00-$160,000.00 1 month ago Hanover, MD $78,000.00-$250,000.00 1 month ago Fort Meade, MD $145,000.00-$185,000.00 4 days ago Columbia, MD $91,900.00-$110,000.00 1 week ago Windsor Mill, MD $50,000.00-$75,000.00 1 month ago Baltimore, MD $70,000.00-$90,000.00 1 day ago Entry Level or Mid Level System Administrator
Annapolis Junction, MD $114,000.00-$164,000.00 4 months ago Fort Meade, MD $145,000.00-$185,000.00 3 weeks ago Windows System Administrator (Senior-Level)
Adelphi, MD $82,000.00-$138,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr