Carter Law Group
1 day ago Be among the first 25 applicants
Location:
DallasFort Worth (in-office, with potential hybrid after trial period) Compensation:
$18/hour, full-time Benefits:
Health, dental, and vision insurance (50% employer-paid), PTO, professional development opportunities About Us Carter Law Group is a women-owned, mission-driven plaintiffs firm based in DallasFort Worth. We fight for employees facing workplace discrimination and for injury victims harmed by unsafe products, premises, and corporations. Our culture is bold, collaborative, and community-oriented we Fight Like a Mother for our clients every single day. Were growing, and were looking for a driven
Intake Specialist
to join our front-line team. This role is critical: you are the first voice a potential client hears, the person who helps them feel seen, heard, and cared for during one of the hardest times of their life. What Youll Do Answer incoming calls, emails, and web inquiries from prospective clients. Guide callers through our intake process with compassion and professionalism. Ask clear, structured questions to identify case type, urgency, and eligibility. Input information into our systems (Lead Docket, Filevine) with accuracy and speed. Schedule follow-ups, attorney reviews, and consultations. Maintain communication with potential clients, ensuring they feel informed and supported. Collaborate with attorneys, assistants, and the intake team to move cases forward quickly and smoothly. Balance empathy with efficiency supporting people while meeting intake goals. What Were Looking For Required:
High school diploma or equivalent. Preferred backgrounds (not required):
Prior experience in a law firm (especially plaintiff-side), legal intake, customer service, sales, or call-center environments. Comfort with structured processes and technology (training provided on Filevine and Lead Docket). Strong communication skills empathetic, clear, and confident. Ability to remain calm under pressure and manage multiple conversations at once. Team-player mindset with a client-first attitude. Candidate Testing As part of our hiring process, shortlisted candidates will be asked to complete brief online assessments. These are the same tests we use across other roles to help us understand work style, attention to detail, and problem-solving approach. They include: Cognitive/skills testing
(to evaluate accuracy and efficiency with data and written material). Behavioral/personality testing
(to see how you naturally communicate and work with a team). These are not pass/fail but help us understand your strengths and fit for the role. Why Join CLG? Be part of a bold, women-led law firm thats reshaping what it means to advocate for workers and injury victims. Growth opportunities as the firm expands across Texas. A workplace culture built on collaboration, compassion, and continuous learning. Benefits package including health, dental, and vision (50% employer-paid). The chance to make a real difference in peoples lives, every day. Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Industries
Law Practice Referrals increase your chances of interviewing at Carter Law Group by 2x Get notified about new Intake Specialist jobs in
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DallasFort Worth (in-office, with potential hybrid after trial period) Compensation:
$18/hour, full-time Benefits:
Health, dental, and vision insurance (50% employer-paid), PTO, professional development opportunities About Us Carter Law Group is a women-owned, mission-driven plaintiffs firm based in DallasFort Worth. We fight for employees facing workplace discrimination and for injury victims harmed by unsafe products, premises, and corporations. Our culture is bold, collaborative, and community-oriented we Fight Like a Mother for our clients every single day. Were growing, and were looking for a driven
Intake Specialist
to join our front-line team. This role is critical: you are the first voice a potential client hears, the person who helps them feel seen, heard, and cared for during one of the hardest times of their life. What Youll Do Answer incoming calls, emails, and web inquiries from prospective clients. Guide callers through our intake process with compassion and professionalism. Ask clear, structured questions to identify case type, urgency, and eligibility. Input information into our systems (Lead Docket, Filevine) with accuracy and speed. Schedule follow-ups, attorney reviews, and consultations. Maintain communication with potential clients, ensuring they feel informed and supported. Collaborate with attorneys, assistants, and the intake team to move cases forward quickly and smoothly. Balance empathy with efficiency supporting people while meeting intake goals. What Were Looking For Required:
High school diploma or equivalent. Preferred backgrounds (not required):
Prior experience in a law firm (especially plaintiff-side), legal intake, customer service, sales, or call-center environments. Comfort with structured processes and technology (training provided on Filevine and Lead Docket). Strong communication skills empathetic, clear, and confident. Ability to remain calm under pressure and manage multiple conversations at once. Team-player mindset with a client-first attitude. Candidate Testing As part of our hiring process, shortlisted candidates will be asked to complete brief online assessments. These are the same tests we use across other roles to help us understand work style, attention to detail, and problem-solving approach. They include: Cognitive/skills testing
(to evaluate accuracy and efficiency with data and written material). Behavioral/personality testing
(to see how you naturally communicate and work with a team). These are not pass/fail but help us understand your strengths and fit for the role. Why Join CLG? Be part of a bold, women-led law firm thats reshaping what it means to advocate for workers and injury victims. Growth opportunities as the firm expands across Texas. A workplace culture built on collaboration, compassion, and continuous learning. Benefits package including health, dental, and vision (50% employer-paid). The chance to make a real difference in peoples lives, every day. Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Industries
Law Practice Referrals increase your chances of interviewing at Carter Law Group by 2x Get notified about new Intake Specialist jobs in
Dallas, TX . Dallas, TX $75,000.00-$78,000.00 2 weeks ago Mental Health Tech. (Intake Department) - 7am - 7pm
Mental Health Tech. (Intake Department) - 7am - 7pm
Patient Intake Manager - Marshall Islands
Dallas, TX $65,000.00-$75,000.00 3 weeks ago Rehab Intake Specialist - Full-Time, Days
Grand Prairie, TX $17.00-$20.00 2 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr