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TEKsystems c/o Allegis Group

Journemany ServiceNow Developer with Security Clearance

TEKsystems c/o Allegis Group, Scott Air Force Base, Illinois, United States

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Job Title: Journeyman ServiceNow Developer Telecommute: Hybrid Clearance Type: Active DoD Secret Clearance Work Shift: Day Shift Travel: Occasional travel to Scott AFB, IL; Ft. Meade, MD; or Ogden, UT for on-site support Description: The Enterprise and Cyber Solutions (E&CS) Operation within Leidos Defense Group has an opening for an ServiceNow Developer/Engineer for the Global Solutions Management Operations II (GSM-O II) contract. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISAs operational mission through innovation, and support to DISAs mission partners. Basic Qualifications: Bachelors degree in a related discipline or equivalent experience 48 years of professional experience (or 26 years with a Masters degree) Active DoD Secret Clearance Security or equivalent DoD 8570 IAT II certification (within 60 days of start) ITIL Foundation understanding or certification 2 years of hands-on ServiceNow experience (standup, configuration, maintenance) Experience with JIRA, Git, and Confluence Experience in DoD environments with secure software development practices Ability to commute to Scott AFB, IL; Ft. Meade, MD; or Ogden, UT as needed Preferred Qualifications: Experience with AWS cloud implementations Familiarity with DevOps/DevSecOps and CI/CD practices Experience with automation tools such as Ansible 5 years of software engineering experience Primary Responsibilities: The successful candidate will be responsible for: Supporting the standup, configuration, and implementation of ServiceNows ITSM, ITOM, TSM, and TSOM modules Creating and maintaining forms, reports, views, workflows, groups, and roles Enhancing dashboards and reporting capabilities, including scheduled reports Configuring tool integrations with ServiceNow (e.g., Elastic, Netcool, Kafka) Coordinating and supporting application and platform upgrades Assisting with the design, creation, and cataloging of business process flows Collaborating with the ServiceNow development team to propose solutions based on business needs Designing and configuring ServiceNow functions to meet operational requirements Supporting business process re-engineering to transition ticketing and order management into ServiceNow Identifying trends and patterns in customer data to improve user experience and network performance Interacting with customers to address systems engineering technical considerations and resolve issues Clearance Level: Secret This position requires an active DoD Clearance (Secret). Because an active clearance is required, U.S. Citizenship is mandatory. Hourly Rate Range: $50.00 to $60.00/hour The above hourly rate range represents a general guideline. TEKsystems considers factors such as responsibilities, candidate experience, education, skills, and market conditions when determining base salary offers. TEKsystems Benefits: Benefits are subject to change and may depend on specific elections, plan, or program terms. Our benefit plans include: Medical, dental & vision 401(k)/Roth Basic/Supplemental Life & AD&D Insurance Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Tuition Assistance PTO & Paid Family Leavebfb3568a-762b-4989-884b-a9682aa104ca