Acrisure LLC
Join to apply for the
Account Manager - Employee Benefits
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Acrisure 1 day ago Be among the first 25 applicants Join to apply for the
Account Manager - Employee Benefits
role at
Acrisure Get AI-powered advice on this job and more exclusive features. Job Title:
Account Manager Employee Benefits
Department:
Digital Service Center
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Position Overview:
The Digital Employee Benefits Account Manager position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the innovative use of technology. The Digital Employee Benefits Account Manager is responsible for managing and nurturing client relationships to ensure satisfaction, retention, and growth. This role involves consulting on insurance plan designs and applicable compliance services, handling renewal negotiations, and overseeing vendor and insurance carrier selections. The Account Manager will also leverage technology and market insights to enhance service delivery, identify cross-selling opportunities, and support clients with their small business and personal insurance needs.
Key Responsibilities:
Client Relationship Management: Serve as the primary point of contact for clients, managing day-to-day communications and fostering strong, long-lasting relationships for assigned book of business. Understand client needs and objectives, providing strategic recommendations and tailored data driven solutions. Proactivity communicate and coordinate annual enrollment support throughout the lifecycle of the clients policy. Maintain timely and accurate data for assigned customer activity in Agency Management System and related customer engagement software where applicable. Maintain consistent and ongoing engagement throughout the customer lifecycle. Strategic Engagement and Execution: Implement and monitor data driven and customer tailored marketing or awareness campaigns. Ensure customer engagements are valuable, drive industry or solution awareness and delivered timely to exceed client expectations. Attain retention and growth targets for assigned customer block by leveraging proactive data driven customer engagement tools and awareness campaigns. Strategic Planning and Support: Contribute to the identification of new opportunities for client growth and expansion of services. Share client engagement best practices with peers. Stay updated with industry trends and best practices to provide clients with cutting-edge solutions and services. Coordination and Collaboration: Coordinate with internal teams, including Digital Marketing, Human Resources, Compliance and third-party partners. Collaborate with the Digital Employee Benefits Team Leader to address any challenges and continuously improve service delivery. Support cross-functional initiatives that enhance the overall digital strategy and contribute to client success. Drive client adoption of self-service tools and enrollment capabilities. Client Success and Value Delivery: Ensure clients receive exceptional value from Acrisures digital services, going above and beyond to exceed expectations. Promote additional digital services and solutions that can further support client objectives and business growth. Drive innovation within client accounts, introducing new ideas, tools and approaches that enhance the overall client relationship. Met or exceed client retention and satisfaction metrics through a highly consultative and technology first approach. Perform other tasks or projects as requested by service team or region leadership.
Qualifications
Education:
Bachelors degree in business administration, or a related field experience preferred. Hold applicable Health and Life Insurance state license.
Experience:
Minimum of 2 years of experience in, account management, or a related role and possess and has held a current license for over 1 year. Proven experience in managing client relationships and achieving retention targets. Experience in remarking clients across multiple carriers, delivering client proposals and providing consultation regarding solutions available. Ability to account round and cross sell products to broaden the total client relationship.
Skills:
Strong client management and relationship-building skills, with a client-focused approach. Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively. Experience in Applied EPIC or similar account management software. Ability to multitask across multiple systems and workflows. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Creative problem-solving abilities and a passion for customer service.
Benefits & Perks:
Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Educational Resources Generous time away
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture whose Founding Partners include Acrisure, Russell Wilson and Ciara, and Russell Westbrook. The venture focuses on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. Additionally, in its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Childrens Health at Helen DeVos Childrens Hospital.
For more, visit www.Acrisure.com or learn more here.
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California
residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
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Account Manager - Employee Benefits
role at
Acrisure 1 day ago Be among the first 25 applicants Join to apply for the
Account Manager - Employee Benefits
role at
Acrisure Get AI-powered advice on this job and more exclusive features. Job Title:
Account Manager Employee Benefits
Department:
Digital Service Center
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Position Overview:
The Digital Employee Benefits Account Manager position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the innovative use of technology. The Digital Employee Benefits Account Manager is responsible for managing and nurturing client relationships to ensure satisfaction, retention, and growth. This role involves consulting on insurance plan designs and applicable compliance services, handling renewal negotiations, and overseeing vendor and insurance carrier selections. The Account Manager will also leverage technology and market insights to enhance service delivery, identify cross-selling opportunities, and support clients with their small business and personal insurance needs.
Key Responsibilities:
Client Relationship Management: Serve as the primary point of contact for clients, managing day-to-day communications and fostering strong, long-lasting relationships for assigned book of business. Understand client needs and objectives, providing strategic recommendations and tailored data driven solutions. Proactivity communicate and coordinate annual enrollment support throughout the lifecycle of the clients policy. Maintain timely and accurate data for assigned customer activity in Agency Management System and related customer engagement software where applicable. Maintain consistent and ongoing engagement throughout the customer lifecycle. Strategic Engagement and Execution: Implement and monitor data driven and customer tailored marketing or awareness campaigns. Ensure customer engagements are valuable, drive industry or solution awareness and delivered timely to exceed client expectations. Attain retention and growth targets for assigned customer block by leveraging proactive data driven customer engagement tools and awareness campaigns. Strategic Planning and Support: Contribute to the identification of new opportunities for client growth and expansion of services. Share client engagement best practices with peers. Stay updated with industry trends and best practices to provide clients with cutting-edge solutions and services. Coordination and Collaboration: Coordinate with internal teams, including Digital Marketing, Human Resources, Compliance and third-party partners. Collaborate with the Digital Employee Benefits Team Leader to address any challenges and continuously improve service delivery. Support cross-functional initiatives that enhance the overall digital strategy and contribute to client success. Drive client adoption of self-service tools and enrollment capabilities. Client Success and Value Delivery: Ensure clients receive exceptional value from Acrisures digital services, going above and beyond to exceed expectations. Promote additional digital services and solutions that can further support client objectives and business growth. Drive innovation within client accounts, introducing new ideas, tools and approaches that enhance the overall client relationship. Met or exceed client retention and satisfaction metrics through a highly consultative and technology first approach. Perform other tasks or projects as requested by service team or region leadership.
Qualifications
Education:
Bachelors degree in business administration, or a related field experience preferred. Hold applicable Health and Life Insurance state license.
Experience:
Minimum of 2 years of experience in, account management, or a related role and possess and has held a current license for over 1 year. Proven experience in managing client relationships and achieving retention targets. Experience in remarking clients across multiple carriers, delivering client proposals and providing consultation regarding solutions available. Ability to account round and cross sell products to broaden the total client relationship.
Skills:
Strong client management and relationship-building skills, with a client-focused approach. Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively. Experience in Applied EPIC or similar account management software. Ability to multitask across multiple systems and workflows. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Creative problem-solving abilities and a passion for customer service.
Benefits & Perks:
Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Educational Resources Generous time away
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture whose Founding Partners include Acrisure, Russell Wilson and Ciara, and Russell Westbrook. The venture focuses on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. Additionally, in its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Childrens Health at Helen DeVos Childrens Hospital.
For more, visit www.Acrisure.com or learn more here.
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California
residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Insurance Referrals increase your chances of interviewing at Acrisure by 2x Sign in to set job alerts for Account Manager roles.
Territory Account Manager - Fluid Process Equipment - Michigan
Outside Sales Account Manager - Fluid Process Component and Solution Sales
Lansing, MI $47,724.00-$59,655.00 1 day ago East Lansing, MI $40,000.00-$60,000.00 7 months ago Sr./System Account Executive - U of Michigan Health Account
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Lansing, MI $55,000.00-$65,000.00 1 month ago Lansing, MI $40,000.00-$51,000.00 1 week ago Greater Lansing $60,000.00-$90,000.00 5 months ago Outside Sales Account Manager - Plumbing/HVAC
Lansing, MI $37,500.00-$133,125.00 2 weeks ago Personal Lines Account Manager- Grand Ledge
Grand Ledge, MI $40,000.00-$50,000.00 1 month ago Account Manager, Energy Efficiency (Field)
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Greater Lansing $75,000.00-$100,000.00 3 months ago DeWitt, MI $40,000.00-$50,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr