NRI North America
Join to apply for the
Network/Voice Engineer
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NRI North America Join to apply for the
Network/Voice Engineer
role at
NRI North America Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles.
Our client has an immediate need for a Network/Voice Engineer to join their team in Brooklyn, NY.
Position Overview
Our client is seeking a skilled Network and Voice Engineer to oversee the daily operations, reliability, and integrity of our enterprise voice communications infrastructure. This role includes installation, configuration, maintenance, and ongoing support of voice systems including servers, gateways, phones, circuits, wiring, backup systems, and diagnostic tools.
Key Responsibilities
Maintain and support Cisco Unified Communications systems, ensuring the stability and performance of enterprise voice services. Design and implement enhancements to Cisco UC architecture based on functional requirements and industry best practices. Administer and troubleshoot Cisco UC components, including Call Manager, Unity Connection, Contact Center (UCCX), IM&P, and CER. Collaborate with carriers, vendors, and internal technical teams on VoIP deployments, optimization, security, and ongoing management. Troubleshoot voice and data networks, including SIP, T1, and POTS services. Create and maintain documentation including technical specifications, design diagrams, and operational procedures. Develop and support Contact Center scripts and configurations. Maintain QoS configurations and ensure consistent performance across voice, video, and data services. Manage and support 3rd party integrations with CUCM, coordinating with vendors to ensure compatibility and optimal performance. Provide support for Webex and other collaborative communication platforms.
Required Qualifications
Bachelors degree or equivalent combination of education and experience. Minimum of 4 years of hands-on experience with voice technologies. CCNA certification required; CCNP preferred. Proven experience managing and deploying Cisco Unified Communications products. Strong understanding of SIP protocol and the ability to analyze call flows with packet capture tools. Experience designing low-level architectures for UC solutions. Familiarity with enterprise QoS strategies and implementation. Proficiency with Webex support and integration. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Contract Job function
Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at NRI North America by 2x Sign in to set job alerts for Voice Engineer roles.
Network and Voice Field Engineer - On Site
New York, NY $60,000.00-$80,000.00 1 month ago New York, NY $133,000.00-$182,000.00 1 week ago New York City Metropolitan Area $140,000.00-$200,000.00 1 week ago Jersey City, NJ $105,000.00-$125,000.00 6 hours ago New York City Metropolitan Area $80.00-$85.00 2 weeks ago New York City Metropolitan Area 2 days ago New York, NY $200,000.00-$300,000.00 1 month ago New York, NY $130,000.00-$190,000.00 2 days ago New York, NY $93,144.00-$133,063.00 2 weeks ago Network Engineer - Up to $300k USD + Industry Leading Bonus - Elite FinTech Firm
New York City Metropolitan Area 3 days ago New York, NY $175,000.00-$280,000.00 2 weeks ago New York, NY $170,000.00-$250,000.00 3 weeks ago New York, NY $72,000.00-$102,000.00 1 month ago New York, NY $150,000.00-$275,000.00 1 month ago Machine Learning Engineer, Personalization
New York, NY $138,250.00-$197,500.00 2 weeks ago New York, NY $200,000.00-$275,000.00 1 week ago Manhattan, NY $96,000.00-$106,000.00 2 days ago New York, NY $95,000.00-$120,000.00 1 day ago New York City Metropolitan Area $50.00-$60.00 1 week ago New York, NY $160,000.00-$215,000.00 1 week ago New York, NY $175,000.00-$250,000.00 2 days ago US_East | Connectivity & Network Engineer_L2
New York, NY $150,000.00-$170,000.00 1 month ago New York County, NY $73,382.00-$146,775.00 1 week ago New York, NY $150,000.00-$225,000.00 1 month ago New York, NY $110,000.00-$140,000.00 1 day ago Jr OT Network Engineer (Operational Technology)
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New York City Metropolitan Area 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Network/Voice Engineer
role at
NRI North America Join to apply for the
Network/Voice Engineer
role at
NRI North America Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles.
Our client has an immediate need for a Network/Voice Engineer to join their team in Brooklyn, NY.
Position Overview
Our client is seeking a skilled Network and Voice Engineer to oversee the daily operations, reliability, and integrity of our enterprise voice communications infrastructure. This role includes installation, configuration, maintenance, and ongoing support of voice systems including servers, gateways, phones, circuits, wiring, backup systems, and diagnostic tools.
Key Responsibilities
Maintain and support Cisco Unified Communications systems, ensuring the stability and performance of enterprise voice services. Design and implement enhancements to Cisco UC architecture based on functional requirements and industry best practices. Administer and troubleshoot Cisco UC components, including Call Manager, Unity Connection, Contact Center (UCCX), IM&P, and CER. Collaborate with carriers, vendors, and internal technical teams on VoIP deployments, optimization, security, and ongoing management. Troubleshoot voice and data networks, including SIP, T1, and POTS services. Create and maintain documentation including technical specifications, design diagrams, and operational procedures. Develop and support Contact Center scripts and configurations. Maintain QoS configurations and ensure consistent performance across voice, video, and data services. Manage and support 3rd party integrations with CUCM, coordinating with vendors to ensure compatibility and optimal performance. Provide support for Webex and other collaborative communication platforms.
Required Qualifications
Bachelors degree or equivalent combination of education and experience. Minimum of 4 years of hands-on experience with voice technologies. CCNA certification required; CCNP preferred. Proven experience managing and deploying Cisco Unified Communications products. Strong understanding of SIP protocol and the ability to analyze call flows with packet capture tools. Experience designing low-level architectures for UC solutions. Familiarity with enterprise QoS strategies and implementation. Proficiency with Webex support and integration. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Contract Job function
Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at NRI North America by 2x Sign in to set job alerts for Voice Engineer roles.
Network and Voice Field Engineer - On Site
New York, NY $60,000.00-$80,000.00 1 month ago New York, NY $133,000.00-$182,000.00 1 week ago New York City Metropolitan Area $140,000.00-$200,000.00 1 week ago Jersey City, NJ $105,000.00-$125,000.00 6 hours ago New York City Metropolitan Area $80.00-$85.00 2 weeks ago New York City Metropolitan Area 2 days ago New York, NY $200,000.00-$300,000.00 1 month ago New York, NY $130,000.00-$190,000.00 2 days ago New York, NY $93,144.00-$133,063.00 2 weeks ago Network Engineer - Up to $300k USD + Industry Leading Bonus - Elite FinTech Firm
New York City Metropolitan Area 3 days ago New York, NY $175,000.00-$280,000.00 2 weeks ago New York, NY $170,000.00-$250,000.00 3 weeks ago New York, NY $72,000.00-$102,000.00 1 month ago New York, NY $150,000.00-$275,000.00 1 month ago Machine Learning Engineer, Personalization
New York, NY $138,250.00-$197,500.00 2 weeks ago New York, NY $200,000.00-$275,000.00 1 week ago Manhattan, NY $96,000.00-$106,000.00 2 days ago New York, NY $95,000.00-$120,000.00 1 day ago New York City Metropolitan Area $50.00-$60.00 1 week ago New York, NY $160,000.00-$215,000.00 1 week ago New York, NY $175,000.00-$250,000.00 2 days ago US_East | Connectivity & Network Engineer_L2
New York, NY $150,000.00-$170,000.00 1 month ago New York County, NY $73,382.00-$146,775.00 1 week ago New York, NY $150,000.00-$225,000.00 1 month ago New York, NY $110,000.00-$140,000.00 1 day ago Jr OT Network Engineer (Operational Technology)
New York, NY $70,000.00-$80,000.00 1 day ago Jersey City, NJ $100,000.00-$120,000.00 2 weeks ago Senior Software Engineer - Network Infrastructure
New York City Metropolitan Area 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr