North Shore Supply
SSC Director of Quality
Location: Houston, TX Reports To: General Manager
Position Overview:
The
Director of Quality
will be responsible for developing, implementing, and maintaining North Shore Steel: Steel Service Center's quality management system (QMS) to drive continuous improvement and operational excellence. This leadership role requires a strategic thinker who can collaborate with cross-functional teams to enhance product quality, improve processes, and uphold compliance with regulatory and industry standards.
Key Responsibilities: Develop and oversee the company's
Quality Management System (QMS)
to ensure adherence to ISO 9001:2015 and other relevant standards. Lead
quality control and assurance
efforts, including inspections, testing, and audits to ensure product compliance with customer specifications. Establish and monitor
key performance indicators (KPIs)
for quality metrics, reporting findings and driving corrective actions. Collaborate with
operations, commercial, and supply chain teams
to improve manufacturing and processing quality. Implement
continuous improvement initiatives
using Lean, Six Sigma, and other process optimization methodologies. Manage customer complaints and
root cause analysis
investigations to resolve quality issues and prevent recurrence. Ensure compliance with all relevant
safety, environmental, and regulatory requirements . Lead and develop a high-performing
quality team , fostering a culture of accountability and excellence. Partner with vendors and suppliers to establish and maintain high-quality
material standards and supplier audits . Represent North Shore Steel in
customer and industry audits , ensuring successful certification and compliance outcomes. Qualifications & Skills:
Bachelor's degree in
Engineering, Quality Management, or related field ; advanced degree preferred. Minimum
10+ years of experience
in a quality leadership role within the steel, manufacturing, or metal processing industry. Strong knowledge of
ISO 9001:2015, ASTM, AWS, ASME standards and industry best practices . Experience with
Lean Manufacturing, Six Sigma, and process improvement methodologies
(Green Belt or Black Belt preferred). Proven ability to
lead and mentor teams , fostering a culture of continuous improvement. Exceptional problem-solving skills with experience in
root cause analysis (RCA) and corrective action processes . Strong communication and interpersonal skills, with the ability to
interact with customers, suppliers, and regulatory bodies . Proficiency in
data analysis, quality management software, and ERP systems .
Location: Houston, TX Reports To: General Manager
Position Overview:
The
Director of Quality
will be responsible for developing, implementing, and maintaining North Shore Steel: Steel Service Center's quality management system (QMS) to drive continuous improvement and operational excellence. This leadership role requires a strategic thinker who can collaborate with cross-functional teams to enhance product quality, improve processes, and uphold compliance with regulatory and industry standards.
Key Responsibilities: Develop and oversee the company's
Quality Management System (QMS)
to ensure adherence to ISO 9001:2015 and other relevant standards. Lead
quality control and assurance
efforts, including inspections, testing, and audits to ensure product compliance with customer specifications. Establish and monitor
key performance indicators (KPIs)
for quality metrics, reporting findings and driving corrective actions. Collaborate with
operations, commercial, and supply chain teams
to improve manufacturing and processing quality. Implement
continuous improvement initiatives
using Lean, Six Sigma, and other process optimization methodologies. Manage customer complaints and
root cause analysis
investigations to resolve quality issues and prevent recurrence. Ensure compliance with all relevant
safety, environmental, and regulatory requirements . Lead and develop a high-performing
quality team , fostering a culture of accountability and excellence. Partner with vendors and suppliers to establish and maintain high-quality
material standards and supplier audits . Represent North Shore Steel in
customer and industry audits , ensuring successful certification and compliance outcomes. Qualifications & Skills:
Bachelor's degree in
Engineering, Quality Management, or related field ; advanced degree preferred. Minimum
10+ years of experience
in a quality leadership role within the steel, manufacturing, or metal processing industry. Strong knowledge of
ISO 9001:2015, ASTM, AWS, ASME standards and industry best practices . Experience with
Lean Manufacturing, Six Sigma, and process improvement methodologies
(Green Belt or Black Belt preferred). Proven ability to
lead and mentor teams , fostering a culture of continuous improvement. Exceptional problem-solving skills with experience in
root cause analysis (RCA) and corrective action processes . Strong communication and interpersonal skills, with the ability to
interact with customers, suppliers, and regulatory bodies . Proficiency in
data analysis, quality management software, and ERP systems .