Qustodio (part of the Qoria family)
Join to apply for the
Senior Deployment Engineer
role at
Qustodio (part of the Qoria family) 14 hours ago Be among the first 25 applicants Join to apply for the
Senior Deployment Engineer
role at
Qustodio (part of the Qoria family) Get AI-powered advice on this job and more exclusive features. Job Description
Family Zone, Inc. has an opening for a Senior Deployment Engineer in Orlando, FL.
Duties
Work within our Support and Delivery Team, providing technical support and high quality request management for escalated cases from end users of our products. Ensure that “every contact counts” for our customers, such as parents, students, schools stakeholders and business partners by providing consistently excellent IT support and request management. Provide an exceptional customer service experience helps ensure our customers will continue to purchase our products in the future. Assist customers with technical requests via phone, chat, and ticket systems to ensure support issues are resolved in accordance with Service-Level Agreements. Act as a project manager, taking full ownership of technical support cases from inception to solution coordinating escalations as necessary. Recreate customer scenarios in a lab environment. Be a technical subject matter expert on the Education Solutions product suite and the underlying infrastructure of the ecosystem. Perform primarily remote product installations, initial configurations, and product training. Create and manage internal and external product and training documentation. Train and mentor other team members. Job Description
Family Zone, Inc. has an opening for a Senior Deployment Engineer in Orlando, FL.
Duties
Work within our Support and Delivery Team, providing technical support and high quality request management for escalated cases from end users of our products. Ensure that “every contact counts” for our customers, such as parents, students, schools stakeholders and business partners by providing consistently excellent IT support and request management. Provide an exceptional customer service experience helps ensure our customers will continue to purchase our products in the future. Assist customers with technical requests via phone, chat, and ticket systems to ensure support issues are resolved in accordance with Service-Level Agreements. Act as a project manager, taking full ownership of technical support cases from inception to solution coordinating escalations as necessary. Recreate customer scenarios in a lab environment. Be a technical subject matter expert on the Education Solutions product suite and the underlying infrastructure of the ecosystem. Perform primarily remote product installations, initial configurations, and product training. Create and manage internal and external product and training documentation. Train and mentor other team members.
Job requirements
Minimum Requirements
At least 5 years of experience in a senior role involving system administration, network administration, security, solutions architecture, or tier 3 support 5 years of experience in designing and supporting multilayer IP networks, routing, and switching 5 years of experience with network security, firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS 5 years of experience managing large (>1k seat) Windows and Mac workstation deployments 5 years of experience managing Windows Server or Red Hat Linux server environments in an enterprise setting 5 years of experience with acquiring and analyzing packet captures 5 years of experience with managing enterprise deployments of any combination of iOS, Android, and Chromebook devices *Hybrid work benefits offered with 2 days in the Orlando, FL office required per week (at minimum).
Apply at https://qoria.recruitee.com/ or email resumes to marion.lynch@qoria.com Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at Qustodio (part of the Qoria family) by 2x Get notified about new Deployment Engineer jobs in
Orlando, FL . Orlando, FL $120,000.00-$160,000.00 2 weeks ago Traffic/Transportation System Management and Operations (TSM&O) Engineer -Orlando, FL
Orlando, FL $100,300.00-$140,000.00 2 weeks ago Engineer - Energy Management System (EMS)
Traffic/Transportation System Management and Operations (TSM&O) Engineer -Orlando, FL
Ocoee, FL $100,300.00-$140,000.00 2 weeks ago Orlando, FL $115,509.33-$148,512.00 1 month ago Senior Associate, Automation Engineer/System Administrator
Orlando, FL $135,611.84-$184,044.64 1 month ago Orlando, FL $108,714.67-$139,776.00 1 month ago Data Center Infrastructure Operations Network Engineer
Data Center Infrastructure Operations Network Engineer
Orlando, FL $174,358.08-$251,850.56 1 month ago Senior Network Engineer (CISSP + Clearance Required)
Orlando, FL $148,512.00-$214,517.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Senior Deployment Engineer
role at
Qustodio (part of the Qoria family) 14 hours ago Be among the first 25 applicants Join to apply for the
Senior Deployment Engineer
role at
Qustodio (part of the Qoria family) Get AI-powered advice on this job and more exclusive features. Job Description
Family Zone, Inc. has an opening for a Senior Deployment Engineer in Orlando, FL.
Duties
Work within our Support and Delivery Team, providing technical support and high quality request management for escalated cases from end users of our products. Ensure that “every contact counts” for our customers, such as parents, students, schools stakeholders and business partners by providing consistently excellent IT support and request management. Provide an exceptional customer service experience helps ensure our customers will continue to purchase our products in the future. Assist customers with technical requests via phone, chat, and ticket systems to ensure support issues are resolved in accordance with Service-Level Agreements. Act as a project manager, taking full ownership of technical support cases from inception to solution coordinating escalations as necessary. Recreate customer scenarios in a lab environment. Be a technical subject matter expert on the Education Solutions product suite and the underlying infrastructure of the ecosystem. Perform primarily remote product installations, initial configurations, and product training. Create and manage internal and external product and training documentation. Train and mentor other team members. Job Description
Family Zone, Inc. has an opening for a Senior Deployment Engineer in Orlando, FL.
Duties
Work within our Support and Delivery Team, providing technical support and high quality request management for escalated cases from end users of our products. Ensure that “every contact counts” for our customers, such as parents, students, schools stakeholders and business partners by providing consistently excellent IT support and request management. Provide an exceptional customer service experience helps ensure our customers will continue to purchase our products in the future. Assist customers with technical requests via phone, chat, and ticket systems to ensure support issues are resolved in accordance with Service-Level Agreements. Act as a project manager, taking full ownership of technical support cases from inception to solution coordinating escalations as necessary. Recreate customer scenarios in a lab environment. Be a technical subject matter expert on the Education Solutions product suite and the underlying infrastructure of the ecosystem. Perform primarily remote product installations, initial configurations, and product training. Create and manage internal and external product and training documentation. Train and mentor other team members.
Job requirements
Minimum Requirements
At least 5 years of experience in a senior role involving system administration, network administration, security, solutions architecture, or tier 3 support 5 years of experience in designing and supporting multilayer IP networks, routing, and switching 5 years of experience with network security, firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS 5 years of experience managing large (>1k seat) Windows and Mac workstation deployments 5 years of experience managing Windows Server or Red Hat Linux server environments in an enterprise setting 5 years of experience with acquiring and analyzing packet captures 5 years of experience with managing enterprise deployments of any combination of iOS, Android, and Chromebook devices *Hybrid work benefits offered with 2 days in the Orlando, FL office required per week (at minimum).
Apply at https://qoria.recruitee.com/ or email resumes to marion.lynch@qoria.com Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at Qustodio (part of the Qoria family) by 2x Get notified about new Deployment Engineer jobs in
Orlando, FL . Orlando, FL $120,000.00-$160,000.00 2 weeks ago Traffic/Transportation System Management and Operations (TSM&O) Engineer -Orlando, FL
Orlando, FL $100,300.00-$140,000.00 2 weeks ago Engineer - Energy Management System (EMS)
Traffic/Transportation System Management and Operations (TSM&O) Engineer -Orlando, FL
Ocoee, FL $100,300.00-$140,000.00 2 weeks ago Orlando, FL $115,509.33-$148,512.00 1 month ago Senior Associate, Automation Engineer/System Administrator
Orlando, FL $135,611.84-$184,044.64 1 month ago Orlando, FL $108,714.67-$139,776.00 1 month ago Data Center Infrastructure Operations Network Engineer
Data Center Infrastructure Operations Network Engineer
Orlando, FL $174,358.08-$251,850.56 1 month ago Senior Network Engineer (CISSP + Clearance Required)
Orlando, FL $148,512.00-$214,517.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr