Experis
Our Fortune 500 client in the United States is seeking an experienced Senior AI Conversation Designer for a remote role. This individual will support conversational AI initiatives, develop frameworks, and collaborate with cross-functional teams to enhance conversational experiences. The role involves creating dialogue flows, contributing to design guidelines, and working with AI assistant capabilities.
Required Experience & Qualifications
- 5+ years in conversation design, content strategy, or UX writing; 7+ years preferred
- Experience designing AI conversations for financial services or regulated industries
- Ability to create conversation flows, dialogue patterns, and prompt libraries
- Understanding of NLP concepts and conversation design principles
- Experience with design tools like Figma, Miro, Voiceflow, or similar
- Knowledge of AI assistant capabilities and limitations
- Familiarity with compliance and risk considerations
- Collaboration experience with product, legal, and development teams
- Ability to maintain design documentation and guidelines
- Experience with user testing and iterative design
- Strong analytical skills for conversation performance evaluation
- University degree in Communications, English, UX Design, HCI, or related field preferred
Preferred Qualifications
- Experience with prompt engineering for large language models
- Knowledge of financial terminology and regulations
- Background in voice UI design
- Understanding accessibility considerations
- Experience with design systems or pattern libraries
If interested, click apply now to connect with a recruiter and learn more about this opportunity.
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