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W3Global

General Manager

W3Global, Los Angeles

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Position Summary
We are seeking an exceptional General Manager to oversee the successful operation of our store location and maintain the values that define our brand. As the General Manager, you will play a pivotal role in ensuring the delivery of high-quality products and exceptional customer service to every customer, every day, with a strong emphasis on hospitality.

Location: Los Angeles, CA
Position Summary
We are seeking an exceptional General Manager to oversee the successful operation of our store location and maintain the values that define our brand. As the General Manager, you will play a pivotal role in ensuring the delivery of high-quality products and exceptional customer service to every customer, every day, with a strong emphasis on hospitality.
Why Join Us?
Our mission: To provide a full array of the best options for healthy and tasty, natural fresh fruit creations for consumers who demand healthy lifestyles via concepts of superior quality, welcoming ambiances, and top-quality customer service.
As a General Manager, you will provide direction for your store, overseeing operations, and driving sales and profit growth. You will have the opportunity to train and develop Baristas and Shift Captains/Managers who share our commitment to our mission. We're seeking a creative team player who thrives in a hardworking environment, enjoys having fun, and demonstrates genuine dedication.
Become an Expert: Bring your passion, and we will provide the training to enhance your expertise. Share your knowledge with the team and guests, delivering a Total Quality Experience.
Essential Duties And Responsibilities
As the General Manager, your key responsibilities will include, but are not limited to:

  • Lead by example: Act as a leader and advocate for your team, fostering a culture of profitability, service excellence, performance, and operational brilliance through effective coaching and training.
  • Prioritize safety: Ensure a safe store environment and prioritize the well-being of employees and guests.
  • Drive store success: Oversee day-to-day operations, leveraging your understanding of key performance metrics to manage a profitable store. Support store growth by contributing ideas, assisting with tasks, and implementing strategies.
  • Connect with the community: Strengthen the store's presence by engaging with the local community, attracting and retaining fresh talent while building brand loyalty.
  • Mentor and inspire: Serve as a mentor to Baristas, Shift Captains, and other store staff, sharing knowledge and embodying the company's code of conduct.
Minimum Qualifications (Knowledge, Skills, And Abilities)
  • 2 years of management experience
  • Manager's Food Handlers certification (ServSafe)
  • Proven track record of delivering exceptional customer service
  • Experience in team training and development
  • Sound understanding of HR fundamentals
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers, handle or feel objects, tools, or controls, use knives, food peelers, cutting boards, automated equipment, cleaning equipment, and ladders. The employee is frequently required to stand, walk, sit, reach with hands and arms; occasionally climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform other job-related duties requested by authorized personnel. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: No less than 40 per week
Benefits
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid training
  • Vision insurance
Work Location: In person

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Staffing and Recruiting

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