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NCG Hospitality

Director of Human Resources

NCG Hospitality, Madison

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Director Of Human Resources

Join our team, a 2025 USA Today Top Workplace Winner! We are now hiring a Director of Human Resources at NCG Hospitality. The NCG Hospitality is managed by NCG Hospitality, an award-winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

How You'll Make An Impact

  • Create, update, and enforce HR policies and procedures
  • Oversee recruitment, onboarding, and retention strategies to attract top talent in a competitive hospitality market
  • Drive performance management, succession planning, and leadership development initiatives
  • Manage and resolve employee relations issues, including conflict resolution and disciplinary actions
  • Identify training needs and coordinate programs to enhance employee skills, growth, and knowledge
  • Provide strategic direction and oversight for the payroll function

Qualifications

  • Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
  • SHRM or HRCI certification preferred (e.g., SHRM-SCP, SPHR)
  • 1015 years of progressive HR experience, with at least 57 years in a managerial or leadership role
  • Proven experience developing and implementing HR strategies aligned with organizational goals
  • Strong background in employee relations, organizational development, talent management, budget planning, including wage and benefit forecasting
  • Deep understanding of HR principles, practices, labor laws, and employment regulations and DEI best practices and initiatives
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making

What Will You Get At NCG Hospitality?

We take great pride in the inclusive environment we've created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the company.

Career Development

  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement

Team Member Perks

  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day earn bonuses for going above and beyond to support team and guests
  • Paid Volunteer hours Earn money for community service

Health & Wellness Benefits

  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs

Financial Support

  • Same-day pay options
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
  • Health Savings Account