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Serv Recruitment Agency

Senior Director of Human Resources

Serv Recruitment Agency, Portland

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Powell's Books, Inc. is growing and looking for a Senior Director of Human Resources to help take their team to the next level!
The Senior Director of Human Resources is responsible for overseeing and directing all employee and labor relations programs and functions in keeping with the Company's mission and values. The role is responsible for developing and implementing Powell's human resource strategies, policies, and programs to ensure compliance with all labor laws and the collective bargaining agreement. The position supervises the Corporate Human Resource Manager, Benefits Administrator, and the Learning and Development Department. Reports to the CEO.
ESSENTIAL FUNCTIONS:

  • Acts as a primary contact for all labor relations issues.
  • Ensures company compliance with the collective bargaining agreement.
  • Acts as a liaison between the Union and outside legal counsel.
  • Assists outside legal counsel in grievance processing and contract application.
  • Recommends and oversees program goals and objectives in all areas of employee relations.
  • Oversees and performs investigations into issues such as employee complaints, policy violations, disciplinary actions, and employee and applicant appeals and grievances. Provides guidance and recommendations for problem resolution to department managers and individuals.
  • Collaborates with senior management to foster and maintain a work environment in keeping with the company's mission and values.
  • Collaborates with executive officers, directors and managers to identify organizational development needs and oversee initiatives to address those needs.
  • Oversees the design, implementation, and administration of the company's benefits and compensation programs to ensure compliance and consistency.
  • Ensures company compliance with all labor laws, regulations, and reporting requirements, including EEO, ADA, FMLA, and OSHA.
  • Maintains up-to-date knowledge of labor laws and regulations, as well as industry trends and best practices in human resources, recommending and implementing changes when appropriate.
  • Provides senior management with regular updates on employee and labor relations.
  • Develops and oversees the human resources budget.
  • Has a general understanding of how to operate within the company HRIS and office software to meet department needs.
  • Oversees the maintenance of accurate and confidential employee records, ensuring compliance with privacy regulations and data protection laws.
QUALIFICATIONS:
  • Bachelor's degree in business, HR or related field, or equivalent combination of education, experience, and training.
  • A minimum of 10+ years of progressive HR experience with at least 5 years in a leadership role.
  • A minimum of 3 years of labor relations experience in a union environment.
  • Thorough knowledge of labor relations practices and legal requirements.
  • Thorough knowledge of HR related federal, state and local laws and regulations.
  • Excellent interpersonal skills, with the ability to build strong relationships at all levels of the organization.
  • Excellent managerial skills and ability to evaluate the work of others.
  • Excellent verbal and written communication skills.
  • Strong analytical skills and ability to interpret and communicate data.
  • Professional certifications such as SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential are highly desirable.
  • General understanding of HRIS and office software.
  • Absolute ability to maintain confidential information.
  • Love of books and reading.

LOCATION: Portland, Oregon, United States