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Job Listing: Director of Operations
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Job Listing: Director of Operations
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
Location : We are seeking an experienced Director of Operations for the Sodexo Live! team at the Griffin Museum of Science and Industry.
The Griffin Museum of Science and Industry, Chicago-one of the largest science museums in the world-is home to more than 400,000 square feet of hands-on exhibits designed to spark scientific inquiry and creativity. Opened during 1933's Century of Progress in a building from 1893's Columbian Exposition, MSI is the place where generations have been coming to see what's next.
Principal Function
The Director of Operations often serves as a right hand to the General Manager. As a visible and key member of the unit-level Leadership Team, they will exemplify and display unquestionable ethical conduct in both business and personal dealings, as they are responsible to model Sodexo Live!'s vision and values, ensuring in all ways for the customer, employees, the industry and the local community that Sodexo Live! is held in the highest regard.
The Director of Operations at the Griffin Museum of Science and Industry will have a large hand in catering operations. This person is responsible for managing and maximizing the productivity of the operations and administrative staff and is accountable for directing and coordinating the resources, tasks, requirements and processes related to the unit's day-to-day operating budget. They will provide support and hands-on assistance to plan, prepare, oversee, report and reconcile the unit's on-going business activities to ensure its commercial success.
The Director of Operations will contribute to Sodexo Live!'s goal to be #1 in Event Hospitality and the #1 Employer of Choice through the performance of activities geared toward the creation of an energized and positive work environment for all venue staff. Working in close partnership with the unit's various divisions and key department heads, the Director of Operations will create, lead and execute food and beverage experiences that exceed guest expectations and maximize revenue while controlling expenses.
Job Overview
- Develop and implement business strategies for driving and maximizing food, beverage and merchandise sales.
- Oversee all catering operations at Griffin Museum of Science and Industry.
- Serve as a leadership role model and create an exceptional employment experience for Sodexo Live!'s staff.
- Create an environment where an exceptional service and dining experience is delivered to each customer, contributing to Sodexo Live!'s goal of 100% customer satisfaction.
- Plan and execute all operations activities against forecasted daily business volume.
- 3-5 years previous operations leadership experience in a complex food service environment.
- Bachelor's degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.
- Significant expertise in food and beverage management with a catering emphasis.
- Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
- Solid and proven track record for sales and leadership success.
- Demonstrated financial acumen with strong background in P&L management; Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
- Tech savvy, with high proficiency in all Microsoft Office programs.
- Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
- Keen ability to promote and participate in a team environment.
- Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
- Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
- Hours may be extended or irregular to include nights, weekends and holidays.
Benefits
At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:
- Health Savings and Flexible Spending Accounts
- Life and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Identity Theft Protection
- Adoption Assistance
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
Salary: $85000 - $90000 per year
Job Posted by ApplicantPro
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing-
Industries
Hospitality
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