Quality Assurance Supervisor-Day Shift
For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach's, NERDS, SweeTARTS, Laffy Taffy, and Trolli to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.
Work location: Bellwood
Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.
Want to make an impact?
Supervise, direct, evaluate, and assist subordinates in their daily performance by setting goals and objectives. Provide ongoing feedback and support for a group of technicians and leads covering our operation. Adhere and aid in the development and maintenance of the Good Manufacturing Practices by the assisting the departmental supervisors. Work closely with cross-functional departments to ensure compliance to regulatory, customer, third-party and Ferrara's food safety and quality requirements.
Ways you will make a difference
Commands and enforces quality and food safety practices during operations.
Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
Manages quality assurance team by scheduling/approving timecards in kronos, assigning tasks and providing ongoing training/mentoring.
Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations.
Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits.
Co-ordinate the pre-op, post-op and glass/brittle plastic inspections.
Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
As part of the food safety team, maintains the food safety plan and updates SOPs as required.
Ensures training of associates at all levels on quality programs.
Interact with other supervisors/managers within FCC to share best practices.
Perform and maintain the environmental monitoring program and product testing program.
Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management.
Other duties as assigned
Skills that will make you successful
B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred
Demonstrated leadership experience
HACCP certification and GFSI audits experience such as BRC or SQF a plus
Great communication and interpersonal skills.
What We Offer
At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance.
Compensation
The salary range for this position is $80,325 to $112,455 annually.