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R.E. Mason

Application Engineer - Valves

R.E. Mason, Charlotte, North Carolina, United States, 28245

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R.E. Mason As a 100% Employee-Owned company,

Robert E. Mason & Associates, Inc.

believes our Associates are the foundation of both our customers and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the

Robert E. Mason & Associates, Inc . umbrella there are two divisions:

R.E. Mason

and

Apperture Solutions .

R.E. Mason

is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions.

R.E. Mason

provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Apperture Solutions

is a technology independent, professional consulting, and implementation services firm.

Apperture Solutions

offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services.

Apperture Solutions

partners with other providers to offer our customers the technologies and solutions that fit their needs.

What R.E. Mason Offers Associates

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

Participation in the Employee Stock Ownership Program (ESOP) Retirement plan, including a Safe Harbor contribution Medical / Dental / Vision Insurance Employer paid Life Insurance and Long-Term Disability Insurance Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave Paid Parental Leave Paid company holidays Career Development Program Retirement and Financial Wellness program Employee Assistance Program (EAP) Alternative/Hybrid Work Schedules

General Description

The Application Engineer (AE) role is an integral part of the application engineering, inside sales, and customer service team. The position entails communicating with multiple entities; customers, vendors and coworkers to deliver a superior level of customer service and technical support. The AE must be able to respond to technical and sales based customer inquiries related to the products and services with little or no oversight from management. The AE will work with the Project Pursuit Team on project opportunities for the company while acting as the liaison between the customer and manufacturer. The AE will have proficient product knowledge across the breadth of our product offering. The AE will also be knowledgeable with regards to industry applications and adept at handling critical and severe service applications. The primary interface is telephone calls and email. Customer site visits may also be required occasionally.

Specific Responsibilities

Respond to inquiries from customers Perform sizing and selection of control valves, actuators and other process control instruments with little to no oversight required Preparing some engineered solutions for critical and severe applications at our customers plants with some oversight required Act as Proposal Lead for large Valve and Instrumentation Projects Create professional project proposals with input from several vendors and internal departments Work hand-in-hand with Project Management (PM) team to ensure projects are clean, organized and handed off to PM team for successful execution Develop relationships with customer accounts and pursue/qualify sales opportunities Keeping up with new technology and industry trends Review of terms and conditions for contracts/purchase orders Other tasks as assigned

Required Competencies

Customer service Strong written and verbal communication skills Team Work Proficient understanding of process control industry Self-Motivated, organized and professional Advanced knowledge of mechanical and electrical components for process control industry Ability to manage large project opportunities and create professional level customer facing proposals Basic project management skills Sets and manages customer expectations successfully

Required Education And Experience

4 year Bachelors degree in Engineering is preferred, or equivalent industry experience 5+ years related experience

Physical Requirements

Standing Walking Sitting Kneeling Reaching Overhead Climbing Pushing and Pulling Lifting 20 Pounds Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Masons Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA) , if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at (704) 375-4465.

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Mid-Senior level Employment type

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Engineering and Information Technology Industries

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