Qantas Airways
Job Description
Challenge yourself to be an integral part of the Systems and Change Control team in Inflight Operations
Take an opportunity to grow and diversify your career
Full time permanent role based at our Mascot Campus
We pride ourselves on forward thinking. Were not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.
The
Business and System Analyst
works closely alongside the Systems and Planning, Dining and Hospitality, Operations, Finance, Group Technology, and Commercial Teams. It is responsible for leading, analysing, and managing the inflight business and financial mapping for Domestic and International flights for pax and crew to ensure accurate Purchase Orders, Accruals, and inflight spend. This involves managing and updating meal service and handling specifications in our systems to align with inflight specifications, including mapping to meet the correct financial spend for inflight food and handling. This role is also responsible for reviewing caterer contracts regularly and ensuring that relevant systems and stakeholders are updated with correct details regarding customer, contract terms, financial/tax mapping, and spend management to meet payment requirements. The role contributes to process review and automation initiatives for critical mapping, engaging with Business and IT teams to ensure accurate inflight spend and audit compliance. Additionally, it involves analysing and validating system data variations for accurate invoicing for inflight caterers by flight and class, ensuring timely payments according to contract terms. Youll have: Pleasant, easy to deal with, team player, willing to learn about business and embrace a team culture The maturity and ability to work in a team environment with minimal supervision, remaining resilient under pressure Creative problem-solving skills, providing innovative and analytical solutions and options Good business planning skills, including experience with tools like Excel and other solutions Demonstrated experience in managing multiple stakeholders; global experience is preferred High attention to detail and follow-through Technological proficiency, with experience navigating complex systems Knowledge of financial account conventions and reconciliation processes Ability to work under pressure and manage multiple projects and tasks effectively Why Qantas? Youll join a team where creativity and passion are encouraged. Our people come together to dream big and deliver successfully. There are many opportunities for growth within our team, supporting both personal and professional development. We provide on-the-job training, coaching, and formal training programs. Although you may start in this role, we support career mobility across various directions, with endless possibilities. The Qantas employee benefits program offers amazing benefits beyond travel. Enjoy heavily discounted air travel within Australia and globally for you, your family, and friends, along with exclusive deals on accommodation and holidays. Flexible leave options, including 18 weeks paid parental leave and the ability to purchase additional paid leave for eligible employees. Access to discounts through our partnerships on shopping, dining, insurance, health, leisure, and entertainment, plus salary packaging options for vehicles, devices, and memberships. Support for your wellbeing, including mental health resources, wellbeing apps, and tailored nutrition plans. Qantas values diversity and inclusion and is an equal opportunity employer. We encourage applicants from Aboriginal and Torres Strait Islander backgrounds and all other backgrounds. Support or access requirements should be communicated at application. Personal information is kept confidential as per privacy laws. Be part of something special and contribute to the Qantas story apply today. Applications close on Friday 12th September 2025 Note: Only candidates with unrestricted right to work in Australia/New Zealand or those with sponsorship rights will be considered. Qualifications Essential Criteria: Strong analytical skills and sound decision-making ability Excellent interpersonal and communication skills, both written and verbal Commitment to excellence and motivation to succeed Advanced knowledge of Reservation Systems, Inventory, and Customer Management Operational experience with Remote Desktop tools and Teradata SQL Proficiency in Visual Basic and MS Office suite Extensive knowledge of Global Distribution Systems Comprehensive understanding of IATA Air-imp formats Broad airline business and operational knowledge Understanding of Revenue Integrity philosophies
#J-18808-Ljbffr
Business and System Analyst
works closely alongside the Systems and Planning, Dining and Hospitality, Operations, Finance, Group Technology, and Commercial Teams. It is responsible for leading, analysing, and managing the inflight business and financial mapping for Domestic and International flights for pax and crew to ensure accurate Purchase Orders, Accruals, and inflight spend. This involves managing and updating meal service and handling specifications in our systems to align with inflight specifications, including mapping to meet the correct financial spend for inflight food and handling. This role is also responsible for reviewing caterer contracts regularly and ensuring that relevant systems and stakeholders are updated with correct details regarding customer, contract terms, financial/tax mapping, and spend management to meet payment requirements. The role contributes to process review and automation initiatives for critical mapping, engaging with Business and IT teams to ensure accurate inflight spend and audit compliance. Additionally, it involves analysing and validating system data variations for accurate invoicing for inflight caterers by flight and class, ensuring timely payments according to contract terms. Youll have: Pleasant, easy to deal with, team player, willing to learn about business and embrace a team culture The maturity and ability to work in a team environment with minimal supervision, remaining resilient under pressure Creative problem-solving skills, providing innovative and analytical solutions and options Good business planning skills, including experience with tools like Excel and other solutions Demonstrated experience in managing multiple stakeholders; global experience is preferred High attention to detail and follow-through Technological proficiency, with experience navigating complex systems Knowledge of financial account conventions and reconciliation processes Ability to work under pressure and manage multiple projects and tasks effectively Why Qantas? Youll join a team where creativity and passion are encouraged. Our people come together to dream big and deliver successfully. There are many opportunities for growth within our team, supporting both personal and professional development. We provide on-the-job training, coaching, and formal training programs. Although you may start in this role, we support career mobility across various directions, with endless possibilities. The Qantas employee benefits program offers amazing benefits beyond travel. Enjoy heavily discounted air travel within Australia and globally for you, your family, and friends, along with exclusive deals on accommodation and holidays. Flexible leave options, including 18 weeks paid parental leave and the ability to purchase additional paid leave for eligible employees. Access to discounts through our partnerships on shopping, dining, insurance, health, leisure, and entertainment, plus salary packaging options for vehicles, devices, and memberships. Support for your wellbeing, including mental health resources, wellbeing apps, and tailored nutrition plans. Qantas values diversity and inclusion and is an equal opportunity employer. We encourage applicants from Aboriginal and Torres Strait Islander backgrounds and all other backgrounds. Support or access requirements should be communicated at application. Personal information is kept confidential as per privacy laws. Be part of something special and contribute to the Qantas story apply today. Applications close on Friday 12th September 2025 Note: Only candidates with unrestricted right to work in Australia/New Zealand or those with sponsorship rights will be considered. Qualifications Essential Criteria: Strong analytical skills and sound decision-making ability Excellent interpersonal and communication skills, both written and verbal Commitment to excellence and motivation to succeed Advanced knowledge of Reservation Systems, Inventory, and Customer Management Operational experience with Remote Desktop tools and Teradata SQL Proficiency in Visual Basic and MS Office suite Extensive knowledge of Global Distribution Systems Comprehensive understanding of IATA Air-imp formats Broad airline business and operational knowledge Understanding of Revenue Integrity philosophies
#J-18808-Ljbffr