Floor Coverings International
Benefits:
Bonus based on performance Opportunity for advancement Profit sharing Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits:
1-3 years of similar experience preferred Paid training Full-time Annual company convention (details determined by owner and local goals) Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company) Office Manager Responsibilities:
Customer Management
Develop trust with customers by living our Core Values daily Create raving fans through exceptional service Convert leads to appointments by scheduling for the sales team Follow up on open proposals Keep the showroom and office organized and presentable Assist in developing, managing, and delivering local marketing tactics Resolve customer conflicts Marketing
Provide extra-mile service to ensure customers feel cared for Engage with the community to strengthen emotional connections Support and participate in home shows Implement local marketing efforts as needed Operations (Production)
Meet weekly with sales staff to discuss sales and customer expectations Order products accurately and follow up on delivery Schedule jobs to meet customer and installer schedules Communicate start dates and times with installers and customers Update customers on installation progress Obtain written permission for changes in work Confirm scope and payment with installers before starting Update Salesforce/production board daily Financials
Complete job costing forms upon job landing and completion Update QuickBooks daily for income and expenses Manage timely payment of expenses Continuous Improvement
Attend weekly owner meetings Submit weekly GS&R Prep forms Work towards monthly goals Attend training seminars as needed Act in accordance with company values and mission Office Manager Qualifications:
Excellent customer service skills Strong communication skills, especially over the phone Organized, detail-oriented, able to multi-task Experience with QuickBooks a plus Ability to work independently Apply today! Compensation: $50,000 - $60,000 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our shop-at-home model allows customers to get floors without leaving their homes. Our 400,000+ customers rate us 4.8 stars. We are growing rapidly, increasing our team to meet demand. If you are service-minded and love to have fun, join us! This franchise is independently owned and operated. Your application will go directly to the franchisee, and hiring decisions are made locally. Please direct inquiries to the franchise location. #J-18808-Ljbffr
Bonus based on performance Opportunity for advancement Profit sharing Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits:
1-3 years of similar experience preferred Paid training Full-time Annual company convention (details determined by owner and local goals) Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company) Office Manager Responsibilities:
Customer Management
Develop trust with customers by living our Core Values daily Create raving fans through exceptional service Convert leads to appointments by scheduling for the sales team Follow up on open proposals Keep the showroom and office organized and presentable Assist in developing, managing, and delivering local marketing tactics Resolve customer conflicts Marketing
Provide extra-mile service to ensure customers feel cared for Engage with the community to strengthen emotional connections Support and participate in home shows Implement local marketing efforts as needed Operations (Production)
Meet weekly with sales staff to discuss sales and customer expectations Order products accurately and follow up on delivery Schedule jobs to meet customer and installer schedules Communicate start dates and times with installers and customers Update customers on installation progress Obtain written permission for changes in work Confirm scope and payment with installers before starting Update Salesforce/production board daily Financials
Complete job costing forms upon job landing and completion Update QuickBooks daily for income and expenses Manage timely payment of expenses Continuous Improvement
Attend weekly owner meetings Submit weekly GS&R Prep forms Work towards monthly goals Attend training seminars as needed Act in accordance with company values and mission Office Manager Qualifications:
Excellent customer service skills Strong communication skills, especially over the phone Organized, detail-oriented, able to multi-task Experience with QuickBooks a plus Ability to work independently Apply today! Compensation: $50,000 - $60,000 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our shop-at-home model allows customers to get floors without leaving their homes. Our 400,000+ customers rate us 4.8 stars. We are growing rapidly, increasing our team to meet demand. If you are service-minded and love to have fun, join us! This franchise is independently owned and operated. Your application will go directly to the franchisee, and hiring decisions are made locally. Please direct inquiries to the franchise location. #J-18808-Ljbffr