FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW)
Service Receptionist
FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW), Glenview, Illinois, United States, 60025
Service Receptionist
We are seeking a Receptionist with excellent customer service skills and a winning attitude.
This individual will receive calls into the dealership's service department, and we will cross-train the receptionist to be able to assist with several positions in our service department
FIELDS AUTO GROUP Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also in rewarding outstanding effort.
HOURS: Monday
- Friday 9:00 am - 6:00 pm & Saturday 7:00 am - 4:00 pm, 1 day off during the week.
What We Offer
Medical and Dental
401(k) Plan
Personal Time Off
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family-owned and operated
Health and wellness
Saturday Lunches
Discounts on products and services
Hourly Rate of $18.00 per hour to start
Responsibilities
Answer phones and assist our guests
Handle customer questions and concerns diplomatically and refer complaining customers to the appropriate individual for resolution
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
New responsibilities will be added over time
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus but we do on-the-job training!
Willingness to learn
Professional personal appearance
Acceptable motor vehicle driving record according to dealership guidelines
We are seeking a Receptionist with excellent customer service skills and a winning attitude.
This individual will receive calls into the dealership's service department, and we will cross-train the receptionist to be able to assist with several positions in our service department
FIELDS AUTO GROUP Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also in rewarding outstanding effort.
HOURS: Monday
- Friday 9:00 am - 6:00 pm & Saturday 7:00 am - 4:00 pm, 1 day off during the week.
What We Offer
Medical and Dental
401(k) Plan
Personal Time Off
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family-owned and operated
Health and wellness
Saturday Lunches
Discounts on products and services
Hourly Rate of $18.00 per hour to start
Responsibilities
Answer phones and assist our guests
Handle customer questions and concerns diplomatically and refer complaining customers to the appropriate individual for resolution
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
New responsibilities will be added over time
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus but we do on-the-job training!
Willingness to learn
Professional personal appearance
Acceptable motor vehicle driving record according to dealership guidelines