EMERGING BLUE
Fulfillment & Customer Support Associate
EMERGING BLUE, Washington, District of Columbia, us, 20022
1 day ago Be among the first 25 applicants
Job Description
Job Description
Job Title:
Associate Manager, Fulfillment & Customer Support
Location : Washington, D.C. (Onsite)
Salary : $65K/yr
About The Role
We’re hiring an Associate, Fulfillment & Customer Support to support our fulfillment center operations and customer care efforts. As part of a small but growing team, this role is hands-on and collaborative- ideal for someone excited to grow their career in ecommerce operations. You’ll work closely with the Fulfillment & Customer Support Manager to ensure smooth order flow and an excellent customer experience.
Responsibilities
Support daily fulfillment activities including order processing, inventory updates, and returns Communicate with customers via email or chat, resolving order inquiries and ensuring a positive experience Partner with 3PL providers to track shipments and resolve logistics issues Maintain accurate data entry and reporting for orders, inventory, and customer interactions Assist with process improvements to streamline fulfillment and customer support operations
Qualifications
1-3 years of experience in ecommerce operations, fulfillment, logistics, or customer service Strong organizational skills and attention to detail Ability to manage multiple tasks and priorities in a fast-paced environment Clear and professional communication skills Eagerness to learn and grow within a startup setting
What’s In It For You
Join at the ground floor of a fast-growing startup and help shape how fulfillment and customer support operate. This role is built for someone excited to grow with the brand Gain exposure to ecommerce, logistics, customer care, and operations—making you a well-rounded future leader in the space. Your contributions will be visible every day, with real opportunities to make an immediate difference in how customers experience the brand Work in a fast-moving environment where ideas become action quickly, and no two days look the same Partner closely with leaders across ecommerce, operations, and brand, learning directly from experienced team members
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at EMERGING BLUE by 2x Sign in to set job alerts for “Fulfillment Manager” roles.
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Job Description
Job Title:
Associate Manager, Fulfillment & Customer Support
Location : Washington, D.C. (Onsite)
Salary : $65K/yr
About The Role
We’re hiring an Associate, Fulfillment & Customer Support to support our fulfillment center operations and customer care efforts. As part of a small but growing team, this role is hands-on and collaborative- ideal for someone excited to grow their career in ecommerce operations. You’ll work closely with the Fulfillment & Customer Support Manager to ensure smooth order flow and an excellent customer experience.
Responsibilities
Support daily fulfillment activities including order processing, inventory updates, and returns Communicate with customers via email or chat, resolving order inquiries and ensuring a positive experience Partner with 3PL providers to track shipments and resolve logistics issues Maintain accurate data entry and reporting for orders, inventory, and customer interactions Assist with process improvements to streamline fulfillment and customer support operations
Qualifications
1-3 years of experience in ecommerce operations, fulfillment, logistics, or customer service Strong organizational skills and attention to detail Ability to manage multiple tasks and priorities in a fast-paced environment Clear and professional communication skills Eagerness to learn and grow within a startup setting
What’s In It For You
Join at the ground floor of a fast-growing startup and help shape how fulfillment and customer support operate. This role is built for someone excited to grow with the brand Gain exposure to ecommerce, logistics, customer care, and operations—making you a well-rounded future leader in the space. Your contributions will be visible every day, with real opportunities to make an immediate difference in how customers experience the brand Work in a fast-moving environment where ideas become action quickly, and no two days look the same Partner closely with leaders across ecommerce, operations, and brand, learning directly from experienced team members
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at EMERGING BLUE by 2x Sign in to set job alerts for “Fulfillment Manager” roles.
Arlington, VA $66,000.00-$141,100.00 5 days ago Arlington, VA $66,000.00-$141,100.00 2 weeks ago Manager, Strategic Supply Chain, Consumables Supply Chain
Arlington, VA $126,000.00-$208,300.00 2 weeks ago Supply Chain Manager I, North America Transportation Execution
Arlington, VA $57,800.00-$106,100.00 3 weeks ago Laurel, MD $100,000.00-$112,000.00 1 week ago Supply Chain Manager II, North America Transportation Execution
Arlington, VA $77,200.00-$141,500.00 1 week ago Senior Supply Chain Manager, Global Logistics, Domestic First Mile
Arlington, VA $103,900.00-$181,400.00 6 days ago Supply Chain Manager II, North America Transportation Services
Arlington, VA $77,200.00-$141,500.00 6 days ago Senior Supply Chain Manager, Customer Delivery Experience
Arlington, VA $103,900.00-$181,400.00 2 weeks ago Maryland City, MD $95,000.00-$115,000.00 6 days ago Supply Chain Manager, AMXL Supply Chain, Middle Mile Network Design
Arlington, VA $77,200.00-$141,500.00 1 day ago Landover, MD $55,000.00-$65,000.00 2 weeks ago Washington, DC $75,000.00-$85,000.00 1 week ago Severn, MD $90,000.00-$120,000.00 16 hours ago Hyattsville, MD $70,000.00-$85,000.00 1 week ago Washington, DC $86,500.00-$92,000.00 1 month ago Arlington, VA $75,000.00-$80,000.00 3 weeks ago Washington, DC $71,308.00-$81,495.00 2 days ago Supply Chain, Facility and Fleet Manager (ROC East)
Capitol Heights, MD $80,000.00-$90,000.00 1 week ago PEPI: Manager, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)
Washington, DC $125,000.00-$190,000.00 1 week ago Customer Success Manager, Amazon Robotics, Fulfillment
Arlington, VA $118,200.00-$204,300.00 1 week ago Operations Manager - Returns Center - Upper Marlboro, MD
Maryland, United States $87,600.00-$120,525.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr