Interface
Overview
interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI. Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth. interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation. As
Lead Product Manager Analytics
, you will own our entire
data and intelligence ecosystem
. This includes: Our
internal data science and data platform strategy Our
customer-facing analytics product
used by 100+ financial institutions to understand automation, engagement, and operational ROI The
product analytics function
, responsible for measurement, instrumentation, and strategic insights across product teams
This is a
foundational role
bridging AI, data infrastructure, and product strategy to help interface.ai and our customers become more intelligent, autonomous, and data-driven. Key Responsibilities Internal Data Platform & Architecture Own and evolve our
internal data architecture
, including ingestion, transformation, data access, observability, and governance. Champion
modern data paradigms
domain-oriented ownership, decoupled pipelines, and federated governance inspired by
data mesh
principles.
Customer-Facing Analytics Product
Define and ship analytics features that power
financial insights
,
agent performance
, and
automation metrics
for end-users at banks and credit unions. Promote
self-serve data exploration
, usage visualizations, and institution-specific dashboards tailored for executive, operations, and support personas.
Insight Products Across Product Lines
Drive the creation of
cross-product intelligence layers
that combine voice, chat, and internal co-pilot data into unified narratives and predictive insights. Enable shared primitives (metrics libraries, KPI models, alerting policies) for Orbit, Sphere, Nexus, and Analytics teams to leverage.
Conversational & AI-Powered Interfaces
Build
natural-language driven analytics experiences
where customers ask questions in plain English and receive relevant, contextual answers. Integrate with internal LLM and agentic systems to deliver
intelligent summaries, auto-surfaced anomalies, and guided storytelling
. Establish product analytics as a core functiondefine taxonomies, support event instrumentation, and enable cohort tracking and A/B testing. Ensure product teams have access to real-time data that supports better decisions, faster iteration, and continuous product-market alignment.
What Success Looks Like
Within 612 months, you will: Launch a next-generation analytics experience used by both customers and internal teams. Define a trusted, scalable data model that supports reporting, experimentation, and conversational insights across all products. Operationalize product analytics frameworks across all squadsinstrumentation, success metrics, retention analysis, and experimentation pipelines. Build insight features that combine structured and behavioral data into role-specific intelligence modules.
Qualifications Required
46 years of product management experience, with at least 2+ years in
analytics and data platforms Engineering background: 23 years in software/data engineering and formal CS degree Experience owning modern data architecture or building analytics products that support both internal and external use cases Familiarity with data pipelines, event taxonomies, visualization frameworks, and privacy-safe data governance A product-led mindset: You treat analytics not as reporting, but as
productized intelligence
Preferred
Experience building analytics tools in a
B2B SaaS or fintech platform
context Exposure to
data mesh concepts
, domain-oriented data ownership, and distributed analytics patterns Familiarity with LLM-driven summarization, auto-insight surfacing, or natural language data exploration Experience managing internal tooling for experimentation, growth analytics, or product success metrics
Why This Role is Strategic
Youll define how
data becomes productized intelligence
across institutions, internal teams, and platform primitives. Youll build
platform-wide insight systems
that serve product, engineering, GTM, and customers.
Youll operate at the intersection of
data architecture, AI innovation, and user experience
bringing structure and value to every layer of the stack. Compensation Compensation is expected to be between $180,000 - $210,000. Position has a bonus and Stock component. Exact compensation may vary based on skills and location. Health: medical, dental, and vision insurance and wellbeing resources and programs Time away: Public holidays and discretionary PTO package for flexible days off with manager approval Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability Family: parental leave Development: Access to internal professional development resources.
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Interface AIs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select...
Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinsons disease, multiple sclerosis Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr
interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI. Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth. interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation. As
Lead Product Manager Analytics
, you will own our entire
data and intelligence ecosystem
. This includes: Our
internal data science and data platform strategy Our
customer-facing analytics product
used by 100+ financial institutions to understand automation, engagement, and operational ROI The
product analytics function
, responsible for measurement, instrumentation, and strategic insights across product teams
This is a
foundational role
bridging AI, data infrastructure, and product strategy to help interface.ai and our customers become more intelligent, autonomous, and data-driven. Key Responsibilities Internal Data Platform & Architecture Own and evolve our
internal data architecture
, including ingestion, transformation, data access, observability, and governance. Champion
modern data paradigms
domain-oriented ownership, decoupled pipelines, and federated governance inspired by
data mesh
principles.
Customer-Facing Analytics Product
Define and ship analytics features that power
financial insights
,
agent performance
, and
automation metrics
for end-users at banks and credit unions. Promote
self-serve data exploration
, usage visualizations, and institution-specific dashboards tailored for executive, operations, and support personas.
Insight Products Across Product Lines
Drive the creation of
cross-product intelligence layers
that combine voice, chat, and internal co-pilot data into unified narratives and predictive insights. Enable shared primitives (metrics libraries, KPI models, alerting policies) for Orbit, Sphere, Nexus, and Analytics teams to leverage.
Conversational & AI-Powered Interfaces
Build
natural-language driven analytics experiences
where customers ask questions in plain English and receive relevant, contextual answers. Integrate with internal LLM and agentic systems to deliver
intelligent summaries, auto-surfaced anomalies, and guided storytelling
. Establish product analytics as a core functiondefine taxonomies, support event instrumentation, and enable cohort tracking and A/B testing. Ensure product teams have access to real-time data that supports better decisions, faster iteration, and continuous product-market alignment.
What Success Looks Like
Within 612 months, you will: Launch a next-generation analytics experience used by both customers and internal teams. Define a trusted, scalable data model that supports reporting, experimentation, and conversational insights across all products. Operationalize product analytics frameworks across all squadsinstrumentation, success metrics, retention analysis, and experimentation pipelines. Build insight features that combine structured and behavioral data into role-specific intelligence modules.
Qualifications Required
46 years of product management experience, with at least 2+ years in
analytics and data platforms Engineering background: 23 years in software/data engineering and formal CS degree Experience owning modern data architecture or building analytics products that support both internal and external use cases Familiarity with data pipelines, event taxonomies, visualization frameworks, and privacy-safe data governance A product-led mindset: You treat analytics not as reporting, but as
productized intelligence
Preferred
Experience building analytics tools in a
B2B SaaS or fintech platform
context Exposure to
data mesh concepts
, domain-oriented data ownership, and distributed analytics patterns Familiarity with LLM-driven summarization, auto-insight surfacing, or natural language data exploration Experience managing internal tooling for experimentation, growth analytics, or product success metrics
Why This Role is Strategic
Youll define how
data becomes productized intelligence
across institutions, internal teams, and platform primitives. Youll build
platform-wide insight systems
that serve product, engineering, GTM, and customers.
Youll operate at the intersection of
data architecture, AI innovation, and user experience
bringing structure and value to every layer of the stack. Compensation Compensation is expected to be between $180,000 - $210,000. Position has a bonus and Stock component. Exact compensation may vary based on skills and location. Health: medical, dental, and vision insurance and wellbeing resources and programs Time away: Public holidays and discretionary PTO package for flexible days off with manager approval Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability Family: parental leave Development: Access to internal professional development resources.
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Interface AIs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select...
Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinsons disease, multiple sclerosis Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr