Airbus Aircraft
Infrastructure IT Operational Specialist
Airbus Aircraft, Herndon, Virginia, United States, 22070
Overview
Airbus Americas, Inc. is seeking an Infrastructure IT Operational Specialist to join our Digital Operations team. This role is contingent upon obtaining all necessary regulatory approvals and the successful closing of a transaction which will establish a new Airbus Affiliate in Kinston, NC (the Kinston Affiliate). The Infrastructure IT Operational Specialist would be an employee of the Kinston Affiliate and will support Digital Team activities from an Infrastructure standpoint, ensuring run activities meet the expected performance for the various business functions. Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com. Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus is an equal opportunity employer and we welcome all applications. Responsibilities Work with Digital (Information Management team), Network Operations and the Hosting Team to ensure enterprise-class service levels, availability, integrity and security of deployed network and hosting components. Be the voice and face of the infrastructure team. Local Hand and Feet support: 25% Complex cable configurations Placement device management Test devices and fix errors Rack and stacking services Shipping and receiving Pack and unpack Stage / server installation of received equipment Detect and respond to hardware issues by doing weekly tours of the infrastructure rooms and data centers Moving equipment Power cycle / remote server restarts On-site technical support and troubleshooting Hardware wiping before recycling Storage management
Service Operations, Management and Monitoring: 50%
Identify, categorize, diagnose, and resolve IT-related problems on the infrastructure systems Plan, install, and configure software and hardware as required Manage network components and configurations Manage accounts, passwords, security, and integrity for devices in scope Support new projects, data flow evaluation, security requirements, and budget circulations
Asset Life Cycle Management: 20%
Work with the NA Connectivity IT Ops to update and maintain a Hardware and Software inventory/CMDB for the perimeter of this site Manage hardware and software licensing and provide inputs to the annual budget for renewal/replacement Manage, maintain, update, and upgrade systems, operating systems, and software with new releases Support IT component disposal including e-waste according to policies
Qualifications
Degree in Information Technology or an equivalent combination of education and experience Minimum 5 years of network support experience in an Information Management (IM) support environment Minimum 5 years of experience in either physical cabling, IT Network or wireless communications or hosting environments Good technical skills: knowledge of infrastructure systems, protocols and troubleshooting Knowledge of networking, wireless, wiring technologies or hosting Attention to detail: ability to understand and apply Airbus standards Good communication: clearly explain issues and solutions to internal customers Continuous learning mindset Must meet Airbus standard requirements to work onsite in industrial areas (PPE, PS@W safety protocols, able to lift up to 50 lbs, walk, climb stairs, etc.) Able to solve problems and make informed decisions, even under challenges and uncertainty Ability to adapt to changing circumstances Capable of working in a highly matrixed organization as an individual contributor and as a team collaborator
Licensure/Certifications
Required: Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate Knowledge of fiber and copper cabling standards and cabling best practices Knowledge of wireless communication standards and best practices
Preferred:
Minimum ITIL foundations with advanced ITIL certifications is a plus Agile and SAFe Methodologies Understanding of Airbus IM standards, project and service methodologies Experience supporting IM systems within production or manufacturing environment Knowledge of wireless testers and cabling measurement testers and tools would be a plus
Travel
0-10%
Citizenship
Eligible for employment in the US
Physical Requirements
Onsite or remote: 80% onsite required (in NC) Vision: able to see and read computer screens and documents Hearing: able to hear conversations and safety warnings Speaking: able to speak in conversations and meetings Equipment operation: able to operate office and production tools Carrying: able to carry up to 30 lbs several times a month Lifting: able to lift up to 30 lbs several times a month Lifting: able to lift up to 50 lbs not usually but may be required Pushing / Pulling: able to push and pull small office furniture Sitting: able to sit for long periods Squatting / Kneeling: able to squat or kneel occasionally Standing: able to stand for discussions Travel: able to travel independently and on short notice Walking: able to walk through office and production areas, including uneven surfaces PPE: required PPE includes safety shoes, safety glasses, hearing protection, respirators/masks, gloves as required Administrative PPE: steel-toed shoes required for shop floor visits
Company
Airbus Americas, Inc. Employment Type
US - Direct Hire Experience Level
Professional Remote Type
Flexible Job Family
Digital Airbus is committed to equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. #J-18808-Ljbffr
Airbus Americas, Inc. is seeking an Infrastructure IT Operational Specialist to join our Digital Operations team. This role is contingent upon obtaining all necessary regulatory approvals and the successful closing of a transaction which will establish a new Airbus Affiliate in Kinston, NC (the Kinston Affiliate). The Infrastructure IT Operational Specialist would be an employee of the Kinston Affiliate and will support Digital Team activities from an Infrastructure standpoint, ensuring run activities meet the expected performance for the various business functions. Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com. Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus is an equal opportunity employer and we welcome all applications. Responsibilities Work with Digital (Information Management team), Network Operations and the Hosting Team to ensure enterprise-class service levels, availability, integrity and security of deployed network and hosting components. Be the voice and face of the infrastructure team. Local Hand and Feet support: 25% Complex cable configurations Placement device management Test devices and fix errors Rack and stacking services Shipping and receiving Pack and unpack Stage / server installation of received equipment Detect and respond to hardware issues by doing weekly tours of the infrastructure rooms and data centers Moving equipment Power cycle / remote server restarts On-site technical support and troubleshooting Hardware wiping before recycling Storage management
Service Operations, Management and Monitoring: 50%
Identify, categorize, diagnose, and resolve IT-related problems on the infrastructure systems Plan, install, and configure software and hardware as required Manage network components and configurations Manage accounts, passwords, security, and integrity for devices in scope Support new projects, data flow evaluation, security requirements, and budget circulations
Asset Life Cycle Management: 20%
Work with the NA Connectivity IT Ops to update and maintain a Hardware and Software inventory/CMDB for the perimeter of this site Manage hardware and software licensing and provide inputs to the annual budget for renewal/replacement Manage, maintain, update, and upgrade systems, operating systems, and software with new releases Support IT component disposal including e-waste according to policies
Qualifications
Degree in Information Technology or an equivalent combination of education and experience Minimum 5 years of network support experience in an Information Management (IM) support environment Minimum 5 years of experience in either physical cabling, IT Network or wireless communications or hosting environments Good technical skills: knowledge of infrastructure systems, protocols and troubleshooting Knowledge of networking, wireless, wiring technologies or hosting Attention to detail: ability to understand and apply Airbus standards Good communication: clearly explain issues and solutions to internal customers Continuous learning mindset Must meet Airbus standard requirements to work onsite in industrial areas (PPE, PS@W safety protocols, able to lift up to 50 lbs, walk, climb stairs, etc.) Able to solve problems and make informed decisions, even under challenges and uncertainty Ability to adapt to changing circumstances Capable of working in a highly matrixed organization as an individual contributor and as a team collaborator
Licensure/Certifications
Required: Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate Knowledge of fiber and copper cabling standards and cabling best practices Knowledge of wireless communication standards and best practices
Preferred:
Minimum ITIL foundations with advanced ITIL certifications is a plus Agile and SAFe Methodologies Understanding of Airbus IM standards, project and service methodologies Experience supporting IM systems within production or manufacturing environment Knowledge of wireless testers and cabling measurement testers and tools would be a plus
Travel
0-10%
Citizenship
Eligible for employment in the US
Physical Requirements
Onsite or remote: 80% onsite required (in NC) Vision: able to see and read computer screens and documents Hearing: able to hear conversations and safety warnings Speaking: able to speak in conversations and meetings Equipment operation: able to operate office and production tools Carrying: able to carry up to 30 lbs several times a month Lifting: able to lift up to 30 lbs several times a month Lifting: able to lift up to 50 lbs not usually but may be required Pushing / Pulling: able to push and pull small office furniture Sitting: able to sit for long periods Squatting / Kneeling: able to squat or kneel occasionally Standing: able to stand for discussions Travel: able to travel independently and on short notice Walking: able to walk through office and production areas, including uneven surfaces PPE: required PPE includes safety shoes, safety glasses, hearing protection, respirators/masks, gloves as required Administrative PPE: steel-toed shoes required for shop floor visits
Company
Airbus Americas, Inc. Employment Type
US - Direct Hire Experience Level
Professional Remote Type
Flexible Job Family
Digital Airbus is committed to equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. #J-18808-Ljbffr