Hewlett Packard Enterprise
Resident Network Engineer
The Resident Engineer would report to the Service Delivery Manager. This highly technical role provides post-sales, on-site, and potentially on-call support of Juniper Networks products for one of the country's largest Cable Service Providers. The ideal candidate for this role must have a detailed understanding of protocols used for IP-based service provider networks and be able to demonstrate technical expertise in the configuration, troubleshooting and operation of IP-based routers and including hands-on operation of management tools and network analyzers. It requires excellent customer interface skills, including both written and verbal. This is an onsite position requiring the candidate to be based in one of the following locations: Frisco TX, Overland Park KS, or Bellevue WA. Responsibilities
Works closely with customer and Juniper Technical Assistance Centre to resolve issues. Acts as a customer technical liaison for Juniper Networks support and development teams. Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors. Assists in the development and testing of new features and services/ functionality. Exercises good judgment in selecting methods and techniques for obtaining solutions. Providing informal workshops to transfer knowledge to engineering staff/customers Evaluating technical specifications for interoperability Assist the customer to develop Network and Equipment Operating Procedures Providing deployment guidance to ensure that implementations are consistent with design specifications Maintain a professional attitude at all times in the presence of the customer Have expertise in Juniper Security platforms (SRX Series high-end firewalls) and working expertise with Junos operating systems Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements Troubleshooting the network's design and architecture issues Required Background Qualifications
Candidates for this role MUST have 5+ years of experience providing implementation and technical support of networking and security products in LAN, WAN, or Internet services environments. Candidates for this role MUST be able to demonstrate the following competencies: 7+ years' relevant experience JUNOS CLI or other Network OS experience required Hardware: SRX Series high-end firewalls ( cluster and MNHA) Detailed technical experience in the installation and operation of security devices, and beneficial to have the same experience with IP routers and switch Detailed understanding of security best practices including: Stateful firewall NAT ALG's DOS/DDOS mitigation IPS/IDS implementation and signature creation Application Level security (AppFW) SIEM (Arcsight or STRM preferred) Threat intelligence (Cloud based) A detailed understanding of the protocols surrounding IP service provider networks. These skills should include: TCP/IP fundamentals IP subnetting and supernetting and hierarchical routing principles Routing protocol operation (OSPF, IS-IS, MPLS, RSVP, IPv6, and BGP) Routing policies at BGP peering points VPNs and the associated tunneling technologies (L2TP, MPLS, IPSEC, etc.) Hands-on configuration and operational knowledge of Juniper Networks JUNOS and SRX-Series products. Exposure to Juniper EX and MX-Series products a plus. Service Provider NOC/SOC experience (an understanding of how large networks function and their associated monitoring and performance tools). Strong Interpersonal skills The ability to function in a team environment Hands-on configuration and operational knowledge of Juniper Networks devices such as routers, firewalls, and switching products Has third-party network product operational experience as a plus Focal Technologies
The ideal candidate for this role will be able to demonstrate the following competencies: Experience in managing large technical account activity revolving around network products from multiple vendors. Certifications: JNCIP-SEC/JNCIE-SEC A strong benefit Additional experience competencies: Test equipment such as Spirent, Agilent N2X, and Ixia is a plus Hyperconvergence Hybrid cloud infrastructure, cloud engineering Software-defined wide-area networks Secure Access Service Edge Technology Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX) What We Can Offer You
Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
The Resident Engineer would report to the Service Delivery Manager. This highly technical role provides post-sales, on-site, and potentially on-call support of Juniper Networks products for one of the country's largest Cable Service Providers. The ideal candidate for this role must have a detailed understanding of protocols used for IP-based service provider networks and be able to demonstrate technical expertise in the configuration, troubleshooting and operation of IP-based routers and including hands-on operation of management tools and network analyzers. It requires excellent customer interface skills, including both written and verbal. This is an onsite position requiring the candidate to be based in one of the following locations: Frisco TX, Overland Park KS, or Bellevue WA. Responsibilities
Works closely with customer and Juniper Technical Assistance Centre to resolve issues. Acts as a customer technical liaison for Juniper Networks support and development teams. Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors. Assists in the development and testing of new features and services/ functionality. Exercises good judgment in selecting methods and techniques for obtaining solutions. Providing informal workshops to transfer knowledge to engineering staff/customers Evaluating technical specifications for interoperability Assist the customer to develop Network and Equipment Operating Procedures Providing deployment guidance to ensure that implementations are consistent with design specifications Maintain a professional attitude at all times in the presence of the customer Have expertise in Juniper Security platforms (SRX Series high-end firewalls) and working expertise with Junos operating systems Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements Troubleshooting the network's design and architecture issues Required Background Qualifications
Candidates for this role MUST have 5+ years of experience providing implementation and technical support of networking and security products in LAN, WAN, or Internet services environments. Candidates for this role MUST be able to demonstrate the following competencies: 7+ years' relevant experience JUNOS CLI or other Network OS experience required Hardware: SRX Series high-end firewalls ( cluster and MNHA) Detailed technical experience in the installation and operation of security devices, and beneficial to have the same experience with IP routers and switch Detailed understanding of security best practices including: Stateful firewall NAT ALG's DOS/DDOS mitigation IPS/IDS implementation and signature creation Application Level security (AppFW) SIEM (Arcsight or STRM preferred) Threat intelligence (Cloud based) A detailed understanding of the protocols surrounding IP service provider networks. These skills should include: TCP/IP fundamentals IP subnetting and supernetting and hierarchical routing principles Routing protocol operation (OSPF, IS-IS, MPLS, RSVP, IPv6, and BGP) Routing policies at BGP peering points VPNs and the associated tunneling technologies (L2TP, MPLS, IPSEC, etc.) Hands-on configuration and operational knowledge of Juniper Networks JUNOS and SRX-Series products. Exposure to Juniper EX and MX-Series products a plus. Service Provider NOC/SOC experience (an understanding of how large networks function and their associated monitoring and performance tools). Strong Interpersonal skills The ability to function in a team environment Hands-on configuration and operational knowledge of Juniper Networks devices such as routers, firewalls, and switching products Has third-party network product operational experience as a plus Focal Technologies
The ideal candidate for this role will be able to demonstrate the following competencies: Experience in managing large technical account activity revolving around network products from multiple vendors. Certifications: JNCIP-SEC/JNCIE-SEC A strong benefit Additional experience competencies: Test equipment such as Spirent, Agilent N2X, and Ixia is a plus Hyperconvergence Hybrid cloud infrastructure, cloud engineering Software-defined wide-area networks Secure Access Service Edge Technology Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX) What We Can Offer You
Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.