CVE Technologies Group, Inc.
Consulting Engineer - DevOps & Contact Center Solutions
CVE Technologies Group, Inc., Salt Lake City, Utah, United States, 84106
Consulting Engineer - DevOps & Contact Center SolutionsConsulting Engineer - DevOps & Contact Center Solutions CVE Technologies Group is powered by Cache Valley Electric and backed by over 100 years of tradition and proven success. Family-owned since 1915, CVE is a market leader in all areas of electrical construction and technology solutions. We are a ground-to-cloud solutions provider and work with a variety of customers and partners to build infrastructure, power buildings, network companies and connect ideas.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. We’re looking for a skilled and motivated
Consulting Engineer
to join our dynamic team. In this role, you’ll provide critical pre-sales and post-sales technical support, designing, implementing, and optimizing solutions for our clients. The ideal candidate combines expertise in development, DevOps, and cloud technologies with a strong understanding of contact center solutions. KEY RESPONSIBILITIES Partner with sales and engineering teams to understand client needs and craft tailored technical solutions Deliver engaging technical presentations, demonstrations, and workshops for prospective clients. Create solution architectures, proposals, and Statements of Work (SOWs) aligned with client goals and best practices Serve as a subject matter expert, addressing technical questions and concerns during client discussions Lead the design, implementation, and deployment of complex solutions, ensuring alignment with architectural standards and client requirements. Provide hands-on support for technology integration and troubleshoot issues to ensure solution stability and client satisfaction. Develop and deliver technical training for clients and internal teams. Contribute to improving our service offerings and technical methodologies. SKILLS & EXPERIENCE Proficient in scripting languages (e.g., Python, YAML, Go, Bash) for automation and tool development. Strong experience with API integration and microservices architecture. Solid understanding of Software Development Life Cycle (SDLC) and Agile methodologies. Extensive experience designing and managing CI/CD pipelines (e.g., Jenkins, GitLab CI/CD, Azure DevOps, GitHub Actions). Deep knowledge of Infrastructure as Code (IaC) principles, with expertise in Terraform and familiarity with other HashiCorp tools (Vault, Consul, Nomad). Hands-on experience with Kubernetes cluster deployment and orchestration (e.g., EKS, AKS, GKE, OpenShift) and containerization (Docker). In-depth expertise with at least one major public cloud provider (AWS, Azure, GCP), including compute, networking, storage, and security services. Proficient in automating provisioning, scaling, monitoring, and troubleshooting in cloud-native environments. Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack, Splunk). Strong proficiency with Git and collaborative development workflows. Contact center technologies: Strong understanding of contact center operations, workflows, and KPIs. Experience with call routing, IVR design, agent desktop solutions, and reporting. Hands-on expertise with Cisco Unified Contact Center Express (UCCX): Deployment, configuration, and troubleshooting. Familiarity with UCCX scripting, Finesse desktop customization, and integration with Cisco collaboration products (e.g., CUCM, CUBE). Knowledge of contact center reporting and analytics platforms. Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Strong problem-solving and analytical skills. Self-motivated, proactive, and able to work independently or as part of a team. Capable of managing multiple priorities and projects simultaneously. QUALIFICATIONS Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 5+ years of hands-on DevOps or SRE experience. Expertise in at least one major cloud provider (AWS, Azure, or GCP) and IaC tools (Terraform, Pulumi, CloudFormation). Experience with multi-cloud or hybrid-cloud infrastructures. Relevant certifications (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, Kubernetes Certified Administrator, Cisco CCNA Collaboration) are a plus. WHY JOIN US? If you’re a passionate engineer who thrives on solving complex problems and helping clients achieve their goals through innovative technology solutions, we’d love to hear from you!We offer a competitive salary, industry leading benefits and a strong long-term retirement plan.Interested?Apply here, or send your resume to apply@cve.com. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionEngineering and Information Technology IndustriesComputer and Network Security Referrals increase your chances of interviewing at CVE Technologies Group, Inc. by 2x Get notified about new DevOps Engineer jobs in
Salt Lake City, UT . Site Reliability Engineer, AppBank Engineering, Salt Lake CitySr./Lead Site Reliability Engineer with TerraformSenior Site Reliability / Gitops Engineer Salt Lake City Metropolitan Area 3 weeks ago Salt Lake City Metropolitan Area 1 week ago Salt Lake City, UT $65.00-$66.00 1 day ago Salt Lake City Metropolitan Area $59.00-$64.00 1 day ago Salt Lake City Metropolitan Area $120,000.00-$200,000.00 10 hours ago Salt Lake City, UT $100,000.00-$120,000.00 1 day ago Midvale, UT $140,000.00-$175,000.00 1 day ago Salt Lake City Metropolitan Area 15 hours ago Salt Lake County, UT $160,000.00-$180,000.00 4 weeks ago Salt Lake City, UT $59.00-$64.00 1 day ago Salt Lake City, UT $150,000.00-$180,000.00 1 week ago Salt Lake City Metropolitan Area 1 week ago Salt Lake City Metropolitan Area 4 weeks ago Draper, UT $87,200.00-$130,800.00 3 weeks ago Salt Lake City, UT $140,000.00-$180,000.00 2 weeks ago West Valley City, UT $140,000.00-$180,000.00 1 week ago Salt Lake City Metropolitan Area $180,000.00-$215,000.00 18 hours ago Salt Lake City Metropolitan Area $70.00-$88.00 4 days ago Salt Lake City Metropolitan Area $120,000.00-$150,000.00 1 week ago Salt Lake City, UT $95,000.00-$199,500.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. We’re looking for a skilled and motivated
Consulting Engineer
to join our dynamic team. In this role, you’ll provide critical pre-sales and post-sales technical support, designing, implementing, and optimizing solutions for our clients. The ideal candidate combines expertise in development, DevOps, and cloud technologies with a strong understanding of contact center solutions. KEY RESPONSIBILITIES Partner with sales and engineering teams to understand client needs and craft tailored technical solutions Deliver engaging technical presentations, demonstrations, and workshops for prospective clients. Create solution architectures, proposals, and Statements of Work (SOWs) aligned with client goals and best practices Serve as a subject matter expert, addressing technical questions and concerns during client discussions Lead the design, implementation, and deployment of complex solutions, ensuring alignment with architectural standards and client requirements. Provide hands-on support for technology integration and troubleshoot issues to ensure solution stability and client satisfaction. Develop and deliver technical training for clients and internal teams. Contribute to improving our service offerings and technical methodologies. SKILLS & EXPERIENCE Proficient in scripting languages (e.g., Python, YAML, Go, Bash) for automation and tool development. Strong experience with API integration and microservices architecture. Solid understanding of Software Development Life Cycle (SDLC) and Agile methodologies. Extensive experience designing and managing CI/CD pipelines (e.g., Jenkins, GitLab CI/CD, Azure DevOps, GitHub Actions). Deep knowledge of Infrastructure as Code (IaC) principles, with expertise in Terraform and familiarity with other HashiCorp tools (Vault, Consul, Nomad). Hands-on experience with Kubernetes cluster deployment and orchestration (e.g., EKS, AKS, GKE, OpenShift) and containerization (Docker). In-depth expertise with at least one major public cloud provider (AWS, Azure, GCP), including compute, networking, storage, and security services. Proficient in automating provisioning, scaling, monitoring, and troubleshooting in cloud-native environments. Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack, Splunk). Strong proficiency with Git and collaborative development workflows. Contact center technologies: Strong understanding of contact center operations, workflows, and KPIs. Experience with call routing, IVR design, agent desktop solutions, and reporting. Hands-on expertise with Cisco Unified Contact Center Express (UCCX): Deployment, configuration, and troubleshooting. Familiarity with UCCX scripting, Finesse desktop customization, and integration with Cisco collaboration products (e.g., CUCM, CUBE). Knowledge of contact center reporting and analytics platforms. Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Strong problem-solving and analytical skills. Self-motivated, proactive, and able to work independently or as part of a team. Capable of managing multiple priorities and projects simultaneously. QUALIFICATIONS Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 5+ years of hands-on DevOps or SRE experience. Expertise in at least one major cloud provider (AWS, Azure, or GCP) and IaC tools (Terraform, Pulumi, CloudFormation). Experience with multi-cloud or hybrid-cloud infrastructures. Relevant certifications (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, Kubernetes Certified Administrator, Cisco CCNA Collaboration) are a plus. WHY JOIN US? If you’re a passionate engineer who thrives on solving complex problems and helping clients achieve their goals through innovative technology solutions, we’d love to hear from you!We offer a competitive salary, industry leading benefits and a strong long-term retirement plan.Interested?Apply here, or send your resume to apply@cve.com. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionEngineering and Information Technology IndustriesComputer and Network Security Referrals increase your chances of interviewing at CVE Technologies Group, Inc. by 2x Get notified about new DevOps Engineer jobs in
Salt Lake City, UT . Site Reliability Engineer, AppBank Engineering, Salt Lake CitySr./Lead Site Reliability Engineer with TerraformSenior Site Reliability / Gitops Engineer Salt Lake City Metropolitan Area 3 weeks ago Salt Lake City Metropolitan Area 1 week ago Salt Lake City, UT $65.00-$66.00 1 day ago Salt Lake City Metropolitan Area $59.00-$64.00 1 day ago Salt Lake City Metropolitan Area $120,000.00-$200,000.00 10 hours ago Salt Lake City, UT $100,000.00-$120,000.00 1 day ago Midvale, UT $140,000.00-$175,000.00 1 day ago Salt Lake City Metropolitan Area 15 hours ago Salt Lake County, UT $160,000.00-$180,000.00 4 weeks ago Salt Lake City, UT $59.00-$64.00 1 day ago Salt Lake City, UT $150,000.00-$180,000.00 1 week ago Salt Lake City Metropolitan Area 1 week ago Salt Lake City Metropolitan Area 4 weeks ago Draper, UT $87,200.00-$130,800.00 3 weeks ago Salt Lake City, UT $140,000.00-$180,000.00 2 weeks ago West Valley City, UT $140,000.00-$180,000.00 1 week ago Salt Lake City Metropolitan Area $180,000.00-$215,000.00 18 hours ago Salt Lake City Metropolitan Area $70.00-$88.00 4 days ago Salt Lake City Metropolitan Area $120,000.00-$150,000.00 1 week ago Salt Lake City, UT $95,000.00-$199,500.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr