Boston University
HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center
Boston University, Boston, Massachusetts, us, 02298
HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center Join to apply for the
HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center
role at
Boston University HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center 1 day ago Be among the first 25 applicants Join to apply for the
HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center
role at
Boston University Get AI-powered advice on this job and more exclusive features. Category
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
25500544050826
Posted Date
8/29/2025
Salary Grade
Grade 46
Position Type
Full-Time/Regular
The HR Service Center Representative will be a member of a team of highly skilled HR staff focused on providing timely, accurate and responsive services to faculty and staff on matters of onboarding, benefits enrollment and administration, leaves, employment verification, SAP transactions (transfers, changes of schedule, pay changes, etc.), employee records, HR forms and general HR policy information.
Responsibilities Include
Utilizes case and knowledge management systems to ensure integrity of data and optimal customer service. Responds to inquiries via phone and email from faculty and staff on issues related to benefits enrollment and administration, SAP transactions, pay and general HR policy information Presents overview of benefits as part of New Employee Orientation Review and approve new hire, open enrollment and all qualifying life events Responds to general inquiries related to PFML process and benefits Notify employees on a weekly basis of changes in employment status and impact on benefits eligibility Responsible for conducting weekly and semi-monthly payroll audits Responsible for the staff/faculty on-boarding processes, to include issuance of BU IDs, I-9 processing, and new employee orientation Responsible for the maintenance of HR records and compliance with HR recordkeeping regulations and best practice. Ensure compliance with all relevant state and federal regulations. Manage other duties and tasks as assigned. Travel between the Charles River and Medical Center campuses is required.
Required Skills
B.A./B.S. degree, or equivalent. Must be highly organized, comfortable using technology, self-motivated, able to work independently with minimal supervision and possess three to five years of relevant experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionHuman Resources IndustriesHigher Education Referrals increase your chances of interviewing at Boston University by 2x Get notified about new Human Resources Representative jobs in
Boston, MA . Westwood, MA $60,000.00-$70,000.00 5 days ago Cambridge, MA $67,627.99-$84,487.83 1 week ago Talent Acquisition Coordinator - Campus Recruiting Dedham, MA $70,000.00-$90,000.00 3 weeks ago Boston, MA $58,921.69-$70,706.03 1 month ago Cambridge, MA $58,450.00-$95,445.00 4 weeks ago Boston, MA $90,000.00-$110,000.00 1 day ago STAFFING COORDINATOR, Human Resources, Talent Recruitment Services Boston, MA $121,700.00-$185,800.00 2 months ago Boston, MA $150,000.00-$160,000.00 1 month ago Waltham, MA $70,000.00-$80,000.00 5 days ago STAFFING COORDINATOR, Human Resources, Talent Recruitment Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center
role at
Boston University HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center 1 day ago Be among the first 25 applicants Join to apply for the
HR SERVICE CENTER REPRESENTATIVE, Human Resources, Service Center
role at
Boston University Get AI-powered advice on this job and more exclusive features. Category
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
25500544050826
Posted Date
8/29/2025
Salary Grade
Grade 46
Position Type
Full-Time/Regular
The HR Service Center Representative will be a member of a team of highly skilled HR staff focused on providing timely, accurate and responsive services to faculty and staff on matters of onboarding, benefits enrollment and administration, leaves, employment verification, SAP transactions (transfers, changes of schedule, pay changes, etc.), employee records, HR forms and general HR policy information.
Responsibilities Include
Utilizes case and knowledge management systems to ensure integrity of data and optimal customer service. Responds to inquiries via phone and email from faculty and staff on issues related to benefits enrollment and administration, SAP transactions, pay and general HR policy information Presents overview of benefits as part of New Employee Orientation Review and approve new hire, open enrollment and all qualifying life events Responds to general inquiries related to PFML process and benefits Notify employees on a weekly basis of changes in employment status and impact on benefits eligibility Responsible for conducting weekly and semi-monthly payroll audits Responsible for the staff/faculty on-boarding processes, to include issuance of BU IDs, I-9 processing, and new employee orientation Responsible for the maintenance of HR records and compliance with HR recordkeeping regulations and best practice. Ensure compliance with all relevant state and federal regulations. Manage other duties and tasks as assigned. Travel between the Charles River and Medical Center campuses is required.
Required Skills
B.A./B.S. degree, or equivalent. Must be highly organized, comfortable using technology, self-motivated, able to work independently with minimal supervision and possess three to five years of relevant experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionHuman Resources IndustriesHigher Education Referrals increase your chances of interviewing at Boston University by 2x Get notified about new Human Resources Representative jobs in
Boston, MA . Westwood, MA $60,000.00-$70,000.00 5 days ago Cambridge, MA $67,627.99-$84,487.83 1 week ago Talent Acquisition Coordinator - Campus Recruiting Dedham, MA $70,000.00-$90,000.00 3 weeks ago Boston, MA $58,921.69-$70,706.03 1 month ago Cambridge, MA $58,450.00-$95,445.00 4 weeks ago Boston, MA $90,000.00-$110,000.00 1 day ago STAFFING COORDINATOR, Human Resources, Talent Recruitment Services Boston, MA $121,700.00-$185,800.00 2 months ago Boston, MA $150,000.00-$160,000.00 1 month ago Waltham, MA $70,000.00-$80,000.00 5 days ago STAFFING COORDINATOR, Human Resources, Talent Recruitment Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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