PayPal
Sr Manager, Commercial Operations Seller Experience
PayPal, Chicago, Illinois, United States, 60290
Sr Manager, Commercial Operations Seller Experience
Join to apply for the
Sr Manager, Commercial Operations Seller Experience
role at
PayPal .
Overview PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal provides proprietary payment solutions that enable the completion of payments on our platform on behalf of our customers, and we offer our customers a range of funding sources to purchase goods and services. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary Join our Seller Experience team within Commercial Operations to lead improvements across the opportunity-to-post-sales journey. You’ll partner with Sales, Tech, and Enablement to simplify workflows, align tools, and drive adoption — leveraging AI where possible to reduce manual effort and enhance productivity. This is a high-impact, cross-functional role focused on making it easier for our sellers to manage accounts, grow revenue, and deliver value throughout the customer lifecycle.
Essential Responsibilities
Lead complex projects to improve sales operations.
Analyze business trends to identify opportunities for process enhancements.
Implement new methods and procedures for special assignments.
Coordinate with global teams to ensure consistency in operations.
Mentor managers and provide guidance on project execution.
Minimum Qualifications
Minimum of 12 years of relevant work experience and a Bachelors degree or equivalent experience.
Compensation and Benefits PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors including but not limited to work location, and relevant skills and experience. The total compensation for this role may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $137,500 to $236,500.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office and 2 days at your chosen location, ensuring that you have the benefits and conveniences of both.
Working at PayPal / Benefits Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including support for financial, physical, and mental health. We have benefits such as a flexible work environment, employee stock options, health and life insurance, and more. For more information, visit https://www.paypalbenefits.com.
Who We Are To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx.
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
If you have general questions about consideration of your skills, please join our Talent Community.
#J-18808-Ljbffr
Sr Manager, Commercial Operations Seller Experience
role at
PayPal .
Overview PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal provides proprietary payment solutions that enable the completion of payments on our platform on behalf of our customers, and we offer our customers a range of funding sources to purchase goods and services. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary Join our Seller Experience team within Commercial Operations to lead improvements across the opportunity-to-post-sales journey. You’ll partner with Sales, Tech, and Enablement to simplify workflows, align tools, and drive adoption — leveraging AI where possible to reduce manual effort and enhance productivity. This is a high-impact, cross-functional role focused on making it easier for our sellers to manage accounts, grow revenue, and deliver value throughout the customer lifecycle.
Essential Responsibilities
Lead complex projects to improve sales operations.
Analyze business trends to identify opportunities for process enhancements.
Implement new methods and procedures for special assignments.
Coordinate with global teams to ensure consistency in operations.
Mentor managers and provide guidance on project execution.
Minimum Qualifications
Minimum of 12 years of relevant work experience and a Bachelors degree or equivalent experience.
Compensation and Benefits PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors including but not limited to work location, and relevant skills and experience. The total compensation for this role may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $137,500 to $236,500.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office and 2 days at your chosen location, ensuring that you have the benefits and conveniences of both.
Working at PayPal / Benefits Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including support for financial, physical, and mental health. We have benefits such as a flexible work environment, employee stock options, health and life insurance, and more. For more information, visit https://www.paypalbenefits.com.
Who We Are To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx.
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
If you have general questions about consideration of your skills, please join our Talent Community.
#J-18808-Ljbffr