Korpack
Overview
This is not a role for someone looking to coast through routine tickets. At Korpack, we need a proactive, detail-driven IT Systems Administrator who thrives on keeping infrastructure secure, stable, and ahead of potential issues. You’ll be responsible for ensuring our technology environment runs smoothly—supporting the team, safeguarding compliance, and driving reliability every day. The mission of this role is to manage IT operations, strengthen system performance, and ensure our infrastructure supports a fast-growing, SQF/ISO-certified business. If you’re energized by troubleshooting, optimizing networks, and staying one step ahead of problems, this might be your perfect fit. Stay current with IT best practices, security updates, and compliance requirements to keep Korpack ahead. Responsibilities
Day-to-Day IT Operations: Manage servers, networks, user accounts, and devices to keep the company running efficiently. End-User Support: Provide hands-on support for laptops, printers, scanners, Microsoft 365, and user access needs—resolving issues with speed and professionalism. Managed Services Collaboration: Work closely with our Managed IT Services provider to escalate and resolve complex issues promptly. Network & Infrastructure Stability: Monitor and maintain network performance, Wi-Fi stability, VPN connections, and firewalls to ensure seamless connectivity. Data Security & Compliance: Safeguard systems with backups, recovery processes, and security protocols that meet ISO and SQF compliance requirements. ERP System Support: Support Acumatica ERP from the infrastructure side, ensuring uptime and performance across the business. Troubleshooting & Problem Solving: Diagnose system, hardware, and connectivity issues—collaborating with internal teams and external vendors to deliver timely solutions. Documentation & Processes: Develop and maintain IT documentation including SOPs, processes, and system configurations. Employee Onboarding: Equip new employees with hardware, accounts, and permissions, ensuring smooth onboarding from a technology standpoint. Stay current with IT best practices, security updates, and compliance requirements to keep Korpack ahead. Qualifications
Strong knowledge of Microsoft 365, Active Directory, and Windows environments Experience with network administration (switches, firewalls, Wi-Fi, VPNs) Familiarity with ERP systems—Acumatica preferred Excellent troubleshooting and problem-solving skills Ability to manage multiple priorities and deadlines Strong communication and documentation skills A proactive mindset that anticipates problems before they arise Rewards
A platform to sharpen your IT expertise in a fast-paced, high-growth environment Opportunities to expand your role as the company scales its technology infrastructure A culture that values teamwork, innovation, and continuous improvement Competitive salary, benefits, and growth opportunities Our Core Values
S
- Smile R
- Responsive P
- Proactive T
- Teamwork For Those Who Want More Than Just a Job
Korpack is on the rise, and we move fast. This isn’t a role for someone content with “good enough”—it’s for someone who takes pride in secure systems, seamless connectivity, and the discipline of IT excellence. If you’re ready to roll up your sleeves and make every process count, we want you on our team. Seniority level
Associate Employment type
Full-time Job function
Information Technology, Quality Assurance, and Training Industries
Manufacturing
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This is not a role for someone looking to coast through routine tickets. At Korpack, we need a proactive, detail-driven IT Systems Administrator who thrives on keeping infrastructure secure, stable, and ahead of potential issues. You’ll be responsible for ensuring our technology environment runs smoothly—supporting the team, safeguarding compliance, and driving reliability every day. The mission of this role is to manage IT operations, strengthen system performance, and ensure our infrastructure supports a fast-growing, SQF/ISO-certified business. If you’re energized by troubleshooting, optimizing networks, and staying one step ahead of problems, this might be your perfect fit. Stay current with IT best practices, security updates, and compliance requirements to keep Korpack ahead. Responsibilities
Day-to-Day IT Operations: Manage servers, networks, user accounts, and devices to keep the company running efficiently. End-User Support: Provide hands-on support for laptops, printers, scanners, Microsoft 365, and user access needs—resolving issues with speed and professionalism. Managed Services Collaboration: Work closely with our Managed IT Services provider to escalate and resolve complex issues promptly. Network & Infrastructure Stability: Monitor and maintain network performance, Wi-Fi stability, VPN connections, and firewalls to ensure seamless connectivity. Data Security & Compliance: Safeguard systems with backups, recovery processes, and security protocols that meet ISO and SQF compliance requirements. ERP System Support: Support Acumatica ERP from the infrastructure side, ensuring uptime and performance across the business. Troubleshooting & Problem Solving: Diagnose system, hardware, and connectivity issues—collaborating with internal teams and external vendors to deliver timely solutions. Documentation & Processes: Develop and maintain IT documentation including SOPs, processes, and system configurations. Employee Onboarding: Equip new employees with hardware, accounts, and permissions, ensuring smooth onboarding from a technology standpoint. Stay current with IT best practices, security updates, and compliance requirements to keep Korpack ahead. Qualifications
Strong knowledge of Microsoft 365, Active Directory, and Windows environments Experience with network administration (switches, firewalls, Wi-Fi, VPNs) Familiarity with ERP systems—Acumatica preferred Excellent troubleshooting and problem-solving skills Ability to manage multiple priorities and deadlines Strong communication and documentation skills A proactive mindset that anticipates problems before they arise Rewards
A platform to sharpen your IT expertise in a fast-paced, high-growth environment Opportunities to expand your role as the company scales its technology infrastructure A culture that values teamwork, innovation, and continuous improvement Competitive salary, benefits, and growth opportunities Our Core Values
S
- Smile R
- Responsive P
- Proactive T
- Teamwork For Those Who Want More Than Just a Job
Korpack is on the rise, and we move fast. This isn’t a role for someone content with “good enough”—it’s for someone who takes pride in secure systems, seamless connectivity, and the discipline of IT excellence. If you’re ready to roll up your sleeves and make every process count, we want you on our team. Seniority level
Associate Employment type
Full-time Job function
Information Technology, Quality Assurance, and Training Industries
Manufacturing
#J-18808-Ljbffr