Golden Gate National Parks Conservancy
Director, Alcatraz Retail
Golden Gate National Parks Conservancy, San Francisco, California, United States, 94199
Overview
Join to apply for the
Director, Alcatraz Retail
role at
Golden Gate National Parks Conservancy .
The Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties, north and south of the Golden Gate Bridge, and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco.
The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors, and educators, all working to connect people to parks, in support of our vision Parks for All Forever. Join us.
Department Description The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks, providing visitor information, orientation, and other direct services. Conservancy Interpretive Centers provide educational, functional, and proprietary park merchandise along with changing park exhibits. Interpretive Centers include Alcatraz Park Stores including Embarkation Store, Muir Woods Visitor Center, Lands End Lookout, Warming Hut, Fort Point Park Store, Golden Gate Bridge Welcome Center, and Presidio Visitor Center. The department also develops park books, maps, and interpretive and branded products, manages warehousing and distribution, operates the Muir Woods Fee Collection program and develops and operates the Conservancy’s online sales and wholesale programs.
Position Overview The Director of Alcatraz Retail (DAR) is responsible for developing and implementing strategies and programs to ensure the stabilization and long-term growth of retail operations on Alcatraz Island. The DAR will direct operations and staff to maximize financial success and positive visitor experiences. Through the planning and implementation of policies, procedures, and training, the DAR will create a positive work environment, an effective business environment, emphasizing staff development, safety, and growth to create a high performing team of visitor service professionals. The DAR is responsible for ensuring that sales income goals are met or exceeded, the budget is monitored, expenses are controlled, and records are accurately maintained. The DAR is the key representative/liaison for the retail branch pertaining to Alcatraz Island related issues. They will attend meetings and keep their supervisor and staff informed about ongoing concerns and changes. The DAR will maintain a positive and productive relationship with Conservancy staff across other departments and effective collaboration with the NPS and Alcatraz City Cruises. The DAR will also oversee the guest author program to create a smooth running and positive experience for the authors and visitors and ensure its financial success.
Reports To Reports To:
Senior Director, Visitor Centers
Supervision Supervision:
This position will have direct reports and the authority to direct and coach retail managers and staff on both organizational and branch goals, programs, and deliverables.
Application details For full details about this unique and exciting opportunity, please go to:
https://hcm.paycor.com/l/r/9F940B65
Application timeline Application review:
will begin in mid-August. Priority consideration will be given to those applications received by September 5, 2025.
Job details
Seniority level: Director
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail and Conservation Programs
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Director, Alcatraz Retail
role at
Golden Gate National Parks Conservancy .
The Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties, north and south of the Golden Gate Bridge, and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco.
The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors, and educators, all working to connect people to parks, in support of our vision Parks for All Forever. Join us.
Department Description The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks, providing visitor information, orientation, and other direct services. Conservancy Interpretive Centers provide educational, functional, and proprietary park merchandise along with changing park exhibits. Interpretive Centers include Alcatraz Park Stores including Embarkation Store, Muir Woods Visitor Center, Lands End Lookout, Warming Hut, Fort Point Park Store, Golden Gate Bridge Welcome Center, and Presidio Visitor Center. The department also develops park books, maps, and interpretive and branded products, manages warehousing and distribution, operates the Muir Woods Fee Collection program and develops and operates the Conservancy’s online sales and wholesale programs.
Position Overview The Director of Alcatraz Retail (DAR) is responsible for developing and implementing strategies and programs to ensure the stabilization and long-term growth of retail operations on Alcatraz Island. The DAR will direct operations and staff to maximize financial success and positive visitor experiences. Through the planning and implementation of policies, procedures, and training, the DAR will create a positive work environment, an effective business environment, emphasizing staff development, safety, and growth to create a high performing team of visitor service professionals. The DAR is responsible for ensuring that sales income goals are met or exceeded, the budget is monitored, expenses are controlled, and records are accurately maintained. The DAR is the key representative/liaison for the retail branch pertaining to Alcatraz Island related issues. They will attend meetings and keep their supervisor and staff informed about ongoing concerns and changes. The DAR will maintain a positive and productive relationship with Conservancy staff across other departments and effective collaboration with the NPS and Alcatraz City Cruises. The DAR will also oversee the guest author program to create a smooth running and positive experience for the authors and visitors and ensure its financial success.
Reports To Reports To:
Senior Director, Visitor Centers
Supervision Supervision:
This position will have direct reports and the authority to direct and coach retail managers and staff on both organizational and branch goals, programs, and deliverables.
Application details For full details about this unique and exciting opportunity, please go to:
https://hcm.paycor.com/l/r/9F940B65
Application timeline Application review:
will begin in mid-August. Priority consideration will be given to those applications received by September 5, 2025.
Job details
Seniority level: Director
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail and Conservation Programs
#J-18808-Ljbffr