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Moloco

Customer Solution Engineer

Moloco, San Francisco, California, United States, 94199

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Overview Join to apply for the

Customer Solution Engineer

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Moloco .

Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their first-party data, elevating the path to performance advertising. Our technology enables high-speed, scalable ad targeting powered by data, across platforms beyond traditional players.

The Impact You’ll Be Contributing The GTM team defines, designs, and executes the commercial strategy for the company. The team identifies, sizes, and segments the opportunity and enables sales and business development to execute effectively. We value continuous innovation, operational excellence, and cross-functional partnerships.

Within the GTM organization, the Customer Solution Engineering (CSE) team drives the success of a specific set of Moloco products and initiatives. The CSE team partners with clients on technical implementations, builds tools and automation to scale product usage, monitors industry trends, prioritizes issues, and communicates findings to product, engineering, design, and other partners to shape product direction.

Responsibilities

Provide high-caliber premium implementation support to customers for Moloco’s most technical Ads products

Identify, evaluate, and prioritize initiatives to scale support for the Sales team and funnel technical voice of the market to Product

Identify, design and build tools and technical processes to increase operational efficiency for Sales and Support and drive Product adoption in market

Develop points of view on technical market challenges and work with Product/Engineering to support their roadmap

Qualifications

BS in Computer Science or related technical field

4+ years of hands-on industry experience in software development

Excellent software development skills and fluency in at least one back-end language (preferably Java, C++, or Python)

Proficiency in JavaScript and Web fundamentals

Experience in Cloud/Distributed development (e.g., AWS, GCE, GCP, BigTable, BigQuery)

Strong technical and problem-solving skills; ability to troubleshoot systems and application flows, dive deep into complex problems, and identify root causes

Enjoy working with, supporting, and teaching customers

Comfortable communicating technical concepts to technical and non-technical audiences

Fluent in English

Strong ability to multitask and prioritize in a fast-growing, dynamic environment

[Bonus] Experience in the adtech, performance marketing, retail media, or machine learning space

Compensation and Benefits In accordance with state laws, the base compensation is a reasonable estimate and may be higher or lower based on experience, knowledge, skills, and abilities. We also offer a competitive benefits package.

Base Pay Range: $147,000—$220,000 USD

Moloco Thrive: Benefits and Well-Being We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer benefits that empower our employees to take care of themselves and their families.

Moloco Values

Lead with Humility: Everyone’s voice is respected, valued, and heard. We win, learn, and improve together. Accountability and feedback are essential to our success.

Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what is possible.

Create Real Value: We pursue impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to deliver durable value for our customers.

Go Further Together: We are one team pursuing a shared mission, collaborating proactively and inclusively to build a more equitable workplace.

Additional Resources

Moloco Company Blog

Moloco Leadership

Moloco Newsroom

Equal Opportunity Moloco is an equal opportunity employer. We highly value diversity and do not discriminate on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, disability, military and veteran status, or any other characteristic protected by law.

Candidate Privacy Notice Your privacy matters. By applying, you acknowledge that you have reviewed our Candidate Privacy Notice.

Job Details

Seniority level: Mid-Senior level

Employment type: Part-time

Job function: Information Technology

Industries: Advertising Services

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