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United Airlines

Manager - IT Applications Development

United Airlines, Chicago, Illinois, United States, 60290

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Manager - IT Applications Development

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Overview United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job Overview And Responsibilities The Manager – IT Applications Development is responsible for the supervision of a team of employees and contractors in the development, implementation, and maintenance of critical systems that support United’s Passenger Service System. This technical manager will create and maintain the strategic partnership between business needs and technology delivery and lead the team in creating service solutions using the latest as well as legacy technologies. This individual will help build a versatile team that is in touch with the market and passionate about new technologies, while at the same time able to understand the needs of our customers and how emerging technology can improve customer experience.

Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners

Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and high-performing team

Effectively manage and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals

Ensure technology solutions align with architectural and evolving security standards

Collaborate with senior business and technology leaders to drive important initiatives

Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership

Qualifications Minimum Qualifications

Bachelor's degree in IT relevant field

4+ years of application delivery and life cycle management experience

Proven track record of ownership and successful delivery

Strong planning and organizational skills

Strong verbal and written communication skills and the ability to clearly present ideas to a variety of technical and non-technical audiences

Exceptional analytical, problem-solving, and decision-making skills

Ability to quickly triage and drive the resolution effort for production support situations

Passionate about the growth, development, and success of team members

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

Preferred Qualifications

Experience working with operations/business critical, high-availability systems

Application management in a mix of cloud and on-prem infrastructure

Airline industry knowledge or experience

Participate in application deployments, system integrations, and cloud infrastructure management using AWS Cloud Services.

Experience in application development, with a focus on backend services.

Hands-on experience with AWS Cloud Services (e.g., EC2, Lambda, S3, RDS, API Gateway, CloudFormation).

Experience with containerization technologies (e.g., Docker, Kubernetes)

Proficiency in Java development frameworks and associated tools.

Solid understanding of software engineering principles, microservices architecture, RESTful API development, and backend system design.

Experience with vulnerability management and secure coding practices

Knowledge of monitoring and logging tools (e.g. Dynatrace)

Compensation and Benefits The base pay range for this role is $109,820.00 to $142,936.00. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

Equal Opportunity and Accommodation United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Airlines and Aviation

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