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MMD Services

Business System Specialist

MMD Services, Chicago, Illinois, United States, 60290

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Overview

Our client, a highly regarded luxury residential real estate company with nearly 20 upscale properties nationwide, is seeking a proactive

Business System Analyst

to join their growing team. In this role, you’ll support the overall internal application environment including financial applications, property management systems and company Intranet systems across multiple business functions — with an emphasis on

day-to-day system support, configuration, and user troubleshooting . This is a great opportunity for someone who thrives in a collaborative, multi-department setting and enjoys optimizing enterprise software for real-world operations.

This role requires 3 days onsite, the office is located near Willis Tower, downtown Chicago. Base pay range

$100,000.00/yr - $115,000.00/yr Responsibilities

Application Support & Troubleshooting

Provide front-line application support for users. Troubleshoot and support applications with eventual transition to new system years later. Investigate, resolve, and document application issues—ranging from user access to functional errors and data inconsistencies. Work directly with end users to replicate issues, identify root causes, and implement fixes or enhancements.

System Configuration & Maintenance

Perform light configurations of applications. Maintain application tables, menus, and system settings to ensure data reliability and usability. Identify recurring issues or inefficient processes and suggest system-based improvements to drive productivity. Stay current with application capabilities and participate in minor enhancement projects or patch testing as needed.

Qualifications

5+ years

of experience supporting

applications , ideally in a cross-functional or operational environment. Familiarity with application support of ERP systems Excellent problem-solving and communication skills with a friendly, business-facing demeanor. Ability to manage support requests, prioritize tasks, and coordinate with internal and external stakeholders. Must be onsite 3 days per week, corporate office location near Willis Tower Unable to provide Visa Sponsorship MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. Seniority level

Associate Employment type

Full-time Job function

Information Technology and Customer Service Industries

Real Estate, Hospitality, and Hotels and Motels Benefits

Medical insurance Vision insurance 401(k)

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