Fay Servicing, LLC
Overview
Fay Servicing, LLC (The Fay Group) is a diversified real estate services company offering mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We are dedicated to helping homeowners stay in their homes and work toward long-term financial goals.
Role We are currently looking for a
Lock Desk Analyst
to join our team. Reporting to the VP, Secondary Marketing, Capital Markets, this role supports the Secondary Marketing and Lock Desk teams in executing critical functions within the mortgage loan origination process. It assists with rate lock operations, pricing updates, and system maintenance to ensure data integrity across the loan pipeline. The position provides lock desk analysis that informs pipeline hedging strategies and To-Be-Announced (TBA) management, ensuring accurate pricing, minimizing interest rate risk, and enhancing secondary market execution. It also contributes to the accuracy and efficiency of daily loan processing operations, ensuring alignment with investor guidelines and internal policies. The role uses Optimal Blue and Encompass systems to manage daily lock desk activities and applies knowledge of Agency, Government, and Non-Agency loan programs to comply with investor requirements.
Responsibilities
Assist with rate lock operations, pricing updates, and system maintenance to ensure data integrity across the loan pipeline.
Provide lock desk analysis to inform pipeline hedging strategies and TBA management, ensuring accurate pricing and minimizing interest rate risk.
Enhance secondary market execution.
Contribute to the accuracy and efficiency of daily loan processing operations, ensuring alignment with investor guidelines and internal policies.
Utilize Optimal Blue and Encompass systems to manage daily lock desk activities, applying an understanding of Agency, Government, and Non-Agency loan programs to comply with investor requirements.
Qualifications
High School Diploma or GED required; Bachelor’s degree in Finance or related field strongly preferred.
2+ years’ mortgage industry experience, preferably in secondary marketing, pricing, or loan processing.
Prior experience with Optimal Blue and Encompass is required.
Solid understanding of loan products (Conventional, FHA, VA, Non-QM) and investor guidelines.
Experience with hedging and trading TBA mortgage-backed securities (MBS) preferred.
Proven ability to thrive in a high-volume, fast-paced work environment.
Strong skills in MS Word, Excel, and Outlook.
Strong verbal and written communication skills; strong interpersonal and analytical abilities; good judgment and decision-making.
Ability to prioritize multiple tasks and manage shifting priorities; client-focused with execution and results orientation.
High attention to detail and precision; flexible and quick to learn new things; collaborative team player.
Benefits
Medical, dental, and vision insurance
Company-paid life insurance
Disability insurance
Pet insurance
401(k) program with employer matching
Paid holidays
Wellness initiatives
Employee Assistance Program
Compensation
The hiring range is between $49,920.00 and $55,120.00 annually.
This position is eligible for an annual discretionary bonus.
About Fay Fay Servicing, LLC, founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We strive to provide the best opportunity for homeowners to stay in their homes while pursuing long-term financial goals.
EEO / Equal Opportunity Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.rt.
Job details
Seniority level: Associate
Employment type: Full-time
Job function: Analyst and Finance
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Role We are currently looking for a
Lock Desk Analyst
to join our team. Reporting to the VP, Secondary Marketing, Capital Markets, this role supports the Secondary Marketing and Lock Desk teams in executing critical functions within the mortgage loan origination process. It assists with rate lock operations, pricing updates, and system maintenance to ensure data integrity across the loan pipeline. The position provides lock desk analysis that informs pipeline hedging strategies and To-Be-Announced (TBA) management, ensuring accurate pricing, minimizing interest rate risk, and enhancing secondary market execution. It also contributes to the accuracy and efficiency of daily loan processing operations, ensuring alignment with investor guidelines and internal policies. The role uses Optimal Blue and Encompass systems to manage daily lock desk activities and applies knowledge of Agency, Government, and Non-Agency loan programs to comply with investor requirements.
Responsibilities
Assist with rate lock operations, pricing updates, and system maintenance to ensure data integrity across the loan pipeline.
Provide lock desk analysis to inform pipeline hedging strategies and TBA management, ensuring accurate pricing and minimizing interest rate risk.
Enhance secondary market execution.
Contribute to the accuracy and efficiency of daily loan processing operations, ensuring alignment with investor guidelines and internal policies.
Utilize Optimal Blue and Encompass systems to manage daily lock desk activities, applying an understanding of Agency, Government, and Non-Agency loan programs to comply with investor requirements.
Qualifications
High School Diploma or GED required; Bachelor’s degree in Finance or related field strongly preferred.
2+ years’ mortgage industry experience, preferably in secondary marketing, pricing, or loan processing.
Prior experience with Optimal Blue and Encompass is required.
Solid understanding of loan products (Conventional, FHA, VA, Non-QM) and investor guidelines.
Experience with hedging and trading TBA mortgage-backed securities (MBS) preferred.
Proven ability to thrive in a high-volume, fast-paced work environment.
Strong skills in MS Word, Excel, and Outlook.
Strong verbal and written communication skills; strong interpersonal and analytical abilities; good judgment and decision-making.
Ability to prioritize multiple tasks and manage shifting priorities; client-focused with execution and results orientation.
High attention to detail and precision; flexible and quick to learn new things; collaborative team player.
Benefits
Medical, dental, and vision insurance
Company-paid life insurance
Disability insurance
Pet insurance
401(k) program with employer matching
Paid holidays
Wellness initiatives
Employee Assistance Program
Compensation
The hiring range is between $49,920.00 and $55,120.00 annually.
This position is eligible for an annual discretionary bonus.
About Fay Fay Servicing, LLC, founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We strive to provide the best opportunity for homeowners to stay in their homes while pursuing long-term financial goals.
EEO / Equal Opportunity Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.rt.
Job details
Seniority level: Associate
Employment type: Full-time
Job function: Analyst and Finance
#J-18808-Ljbffr