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Senior Solutions Architect
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IBM . Overview
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. Responsibilities
As a Solutions Architect, serve as solution subject matter expert, providing technical guidance at strategic points throughout the lifecycle of our partnership with customers. Work with Sales, Solution Engineering, R&D, Value Engineering, Marketing and Professional Services to clear technical blockers, optimize solution design, and accelerate time-to-value for customers adopting HashiCorp solutions. Assist as a specialized domain expert aligned to HashiCorp’s products and ecosystem; provide escalation path to progress strategic opportunities across the entire customer journey. Establish and maintain an understanding of the overall HashiCorp technology portfolio. Assist in sophisticated technical due diligence activities supporting moments such as Discovery, Technical Validation, Onboarding, Consumption, and Optimization. Deliver advanced product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners. Partner with Account Teams to identify and manage customer risks and opportunities related to product adoption, renewal, and expansion. Collaborate with HashiCorp Product Management to translate customer business needs into technical solutions and prioritize new product requirements. Collaborate with Product Management, Marketing, Product Education, and Value Engineering to build and manage prescriptive patterns for core and strategic product use cases. Act as educators and advisors to HashiCorp Sales teams, partners and customers. Help foster an environment for ongoing customer success. Remote work: this job can be performed from anywhere in the US. Education
Preferred Education: Master's Degree Required Technical And Professional Expertise
Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value Deep technical expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology Strong foundation of supporting technical sales and security-focused solutions Ability to work well in a highly-dynamic environment that focuses on providing outstanding customer service Comfort working remotely and performing well given a high level of independence and autonomy Outstanding communication - developing and delivering technical content for audiences of varying technical abilities Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and/or scheduling platforms Experience with either engineering/operating an infrastructure platform that has its own internal/external customers Experience in major transformation efforts involving significant process, organizational and technology change This is a customer-facing role. You may be required to travel to client locations to deliver on engagements when needed Preferred Technical And Professional Experience
Experience crafting technical content such as Architectural Blueprints and Recommended Patterns Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance Deep knowledge of HashiCorp’s domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired) Expertise in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred) Expertise in the field of container orchestration and development (CKA Certification Preferred) Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
IT Services and IT Consulting
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Senior Solutions Architect
role at
IBM . Overview
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. Responsibilities
As a Solutions Architect, serve as solution subject matter expert, providing technical guidance at strategic points throughout the lifecycle of our partnership with customers. Work with Sales, Solution Engineering, R&D, Value Engineering, Marketing and Professional Services to clear technical blockers, optimize solution design, and accelerate time-to-value for customers adopting HashiCorp solutions. Assist as a specialized domain expert aligned to HashiCorp’s products and ecosystem; provide escalation path to progress strategic opportunities across the entire customer journey. Establish and maintain an understanding of the overall HashiCorp technology portfolio. Assist in sophisticated technical due diligence activities supporting moments such as Discovery, Technical Validation, Onboarding, Consumption, and Optimization. Deliver advanced product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners. Partner with Account Teams to identify and manage customer risks and opportunities related to product adoption, renewal, and expansion. Collaborate with HashiCorp Product Management to translate customer business needs into technical solutions and prioritize new product requirements. Collaborate with Product Management, Marketing, Product Education, and Value Engineering to build and manage prescriptive patterns for core and strategic product use cases. Act as educators and advisors to HashiCorp Sales teams, partners and customers. Help foster an environment for ongoing customer success. Remote work: this job can be performed from anywhere in the US. Education
Preferred Education: Master's Degree Required Technical And Professional Expertise
Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value Deep technical expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology Strong foundation of supporting technical sales and security-focused solutions Ability to work well in a highly-dynamic environment that focuses on providing outstanding customer service Comfort working remotely and performing well given a high level of independence and autonomy Outstanding communication - developing and delivering technical content for audiences of varying technical abilities Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and/or scheduling platforms Experience with either engineering/operating an infrastructure platform that has its own internal/external customers Experience in major transformation efforts involving significant process, organizational and technology change This is a customer-facing role. You may be required to travel to client locations to deliver on engagements when needed Preferred Technical And Professional Experience
Experience crafting technical content such as Architectural Blueprints and Recommended Patterns Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance Deep knowledge of HashiCorp’s domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired) Expertise in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred) Expertise in the field of container orchestration and development (CKA Certification Preferred) Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
IT Services and IT Consulting
#J-18808-Ljbffr